International Educator - May/June 2019 - 56

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INTERNATIONAL EDUCATION LEADERSHIP
By Karen Doss Bowman

"There are some challenges
in overseeing and managing the
number of moving parts that must be
coordinated in order to consistently
and effectively run six different
departments," says Clevenger, who has
served in his current post for 3 years.
"While [these departments] share
a common direction, they are unique
in what their deliverables are for the
university," he says. "Still, they must
work cohesively. They need a guiding
leader to help them work as efficiently
as possible together."

The Human Resources Mindset

Helpful Tips for Human Resources
Management in the International Office

For Aaron Clevenger, the transition to working in
higher education administration was made smoother
by his previous experience as a human resources
(HR) manager for The Walt Disney Company.
That role provided both "formalized and on-thejob training" that he now applies to his position as
dean of international programs at Embry-Riddle
Aeronautical University. There, he oversees a team
of 21 employees who serve about 1,330 enrolled and
Optional Practical Training (OPT) students.
56  

INTERNATIONAL EDUCATOR M AY + J U N.2019

1. Build an effective team.
Successfully building a team starts
with hiring passionate people who
believe in the institution's goals for
internationalization. Take the time to

XIXINXING

Six Human Resources
Strategies to Know

Clevenger's background is unique
among most senior international
officers (SIOs). Many grow into their
roles without the benefit of experience
or formal training in HR management.
They often learn on the job, and
ultimately, if they do not hire and retain
the best talent, they will fall short of
their other goals and responsibilities.
"The HR-type functions are key
in our ability to meet the needs of
the students," Clevenger says. "If my
staff had a leader who did not support
them or handle the HR needs, they
would not be able to be as effective or
efficient in their jobs."
For many SIOs, a passion for
international education guided their
career path to a leadership role. Even
as they steer efforts in campuswide
internationalization, partnership
building, and service to international
and study abroad students, running
an international office effectively
requires deft interpersonal and
communication skills to support the
day-to-day operations. Here are six
key HR strategies to help SIOs focus
their efforts:



International Educator - May/June 2019

Table of Contents for the Digital Edition of International Educator - May/June 2019

From the Desk of
In Brief
Global Spotlight: Iran
Quick Questions
Feature: Africa’s Education Evolution
Feature: Mental Health: At Home and Abroad
Feature: The Faces of International Education
Education Abroad
International Student Affairs
International Enrollment Management
International Education Leadership
Forum
Take 5
International Educator - May/June 2019 - Cover1
International Educator - May/June 2019 - Cover2
International Educator - May/June 2019 - 1
International Educator - May/June 2019 - 2
International Educator - May/June 2019 - 3
International Educator - May/June 2019 - 4
International Educator - May/June 2019 - 5
International Educator - May/June 2019 - 6
International Educator - May/June 2019 - 7
International Educator - May/June 2019 - From the Desk of
International Educator - May/June 2019 - In Brief
International Educator - May/June 2019 - 10
International Educator - May/June 2019 - 11
International Educator - May/June 2019 - 12
International Educator - May/June 2019 - 13
International Educator - May/June 2019 - 14
International Educator - May/June 2019 - Global Spotlight: Iran
International Educator - May/June 2019 - Quick Questions
International Educator - May/June 2019 - 17
International Educator - May/June 2019 - 18
International Educator - May/June 2019 - 19
International Educator - May/June 2019 - Feature: Africa’s Education Evolution
International Educator - May/June 2019 - 21
International Educator - May/June 2019 - 22
International Educator - May/June 2019 - 23
International Educator - May/June 2019 - 24
International Educator - May/June 2019 - 25
International Educator - May/June 2019 - 26
International Educator - May/June 2019 - 27
International Educator - May/June 2019 - 28
International Educator - May/June 2019 - 29
International Educator - May/June 2019 - 30
International Educator - May/June 2019 - 31
International Educator - May/June 2019 - 32
International Educator - May/June 2019 - 33
International Educator - May/June 2019 - 34
International Educator - May/June 2019 - 35
International Educator - May/June 2019 - Feature: Mental Health: At Home and Abroad
International Educator - May/June 2019 - 37
International Educator - May/June 2019 - 38
International Educator - May/June 2019 - 39
International Educator - May/June 2019 - 40
International Educator - May/June 2019 - 41
International Educator - May/June 2019 - 42
International Educator - May/June 2019 - 43
International Educator - May/June 2019 - 44
International Educator - May/June 2019 - Feature: The Faces of International Education
International Educator - May/June 2019 - 46
International Educator - May/June 2019 - 47
International Educator - May/June 2019 - 48
International Educator - May/June 2019 - 49
International Educator - May/June 2019 - Education Abroad
International Educator - May/June 2019 - 51
International Educator - May/June 2019 - International Student Affairs
International Educator - May/June 2019 - 53
International Educator - May/June 2019 - International Enrollment Management
International Educator - May/June 2019 - 55
International Educator - May/June 2019 - International Education Leadership
International Educator - May/June 2019 - 57
International Educator - May/June 2019 - 58
International Educator - May/June 2019 - 59
International Educator - May/June 2019 - Forum
International Educator - May/June 2019 - 61
International Educator - May/June 2019 - 62
International Educator - May/June 2019 - 63
International Educator - May/June 2019 - Take 5
International Educator - May/June 2019 - Cover3
International Educator - May/June 2019 - Cover4
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