Centerlines - October 2011 - (Page 68)

NEW MEMBERS Welcome New Members ACI-NA has received the following applications from airports, new ACI-NA World Business Partners and Associate Members. ACI-NA World Business Partners and Associate Members represent a wide variety of private industry businesses that provide products, equipment and services to airports and the aviation industry. Through this program, ACI-NA World Business Partners and Association Members work with ACI-NA Airport Members to address industry issues and discuss new technologies and innovative ideas. AIRPORT MEMBERSHIP San Angelo Regional Airport Luis Elguezabal Airport Director 8618 Terminal Drive, Suite 101 San Angelo, TX 76904 P: (325) 659-6409 F: (325) 657-0050 E: luis.elguezabal@ WORLD BUSINESS PARTNERS/ ASSOCIATE MEMBERS ADC & HAS Airports Worldwide Silver Richard Vacar Senior Vice President, Development 15600 JFK Blvd., Suite 110 Houston, TX 77032 P: (832) 626-2736 F: (832) 626-4717 E: ADC & HAS Airports Worldwide is a long-term strategic partnership between HAS Development Corp., the development affi liate of the Houston Airport System, Airport Development Corporation of Canada, and OMERS Strategic Investments. ADC & HAS brings its operational and development expertise to airport privatization projects on a global basis and participates as the equity/ operator partner in consortiums seeking these opportunities. Four Winds Interactive Silver Darcy Siegfried Account Manager 3012 Huron St. Denver, CO 80202 P: (877) 204-6679 F: (720) 221-0720 E: dsiegfried@ Used to power thousands of signs, the Four Winds Interactive digital signage system is a solution for both domestic and international use. With features including broad media playback capability, sophisticated data integration, digital wayfi nding, and interactivity, the digital signage software offers its users a flexible solution designed to enhance the diverse communication objectives of companies in a variety of market segments. Insight Public Sector Silver Peter VanKirk Account Executive 114 Ocean Pines Terrace Jupiter, FL 33477 P: (561) 262-8343 F: (850) 222-3457 E: Insight Public Sector: a trusted technology advisor to government providing efficiency through cost-effective complex IT solutions. Our premier U.S. Communities contract empowers more than 44,000 registered participants with great purchasing power as well as a flexible, timesaving alternative to costly RFPs. Landmark Aviation Airport Related Business Matthew Hansen Marketing Manager 1500 City West Blvd., Suite 600 Houston, TX 77042 P: (888) 362-6738 F: (713) 690-9553 E: mhansen@landmarkaviation. com Landmark Aviation is one of the nation’s largest FBO networks, with locations in the U.S., Canada, and Europe. Offering a wide range of services, including fueling, concierge, ground handling, maintenance, charter, and aircraft management. McFarland-Johnson Gold Chad Nixon Vice President 49 Court Street PO BOX 1980 Binghamton, NY 13902 P: (607) 723-9421 F: (607) 723-4979 E: McFarland Johnson, a 100 percent employee-owned company, is a leader in planning, design, and construction administration of airport projects. “Innovative Solutions/Sustainable Results” is more than just our motto; it’s a frame of mind that allows us to offer out-of-the-box ideas that provide viable solutions for our clients’ greatest challenges. O’Melveny & Myers Silver Eric Richards Attorney/Partner 400 South Hope St. Los Angeles CA 90071-2899 P: (213) 430-6552 F: (213) 430-6407 E: O’Melveny & Myers is among the world’s largest law fi rms. Our practice covers legal matters ranging from local to international, often involving issues and transactions on the cutting edge of the law. O’Melveny & Myers has a broad and comprehensive airports and aviation practice that has represented aviation industry clients for over four decades. Our practice offers clients a full spectrum of services, including project finance and development, regulatory, litigation tax, bankruptcy, labor and legislative review and comment. Air Line Pilots Association, International Government and Non-Profi t Keith Hagy Director, Engineering & Air Safety Department 1625 Massachusetts Ave., NW Washington, DC 20036 P: (703) 689-2270 E: ALPA is the largest airline pilot union in the world and represents more than 53,000 pilots at 39 U.S. and Canadian airlines. Founded in 1931, the association is chartered by the AFL-CIO and the Canadian Labour Congress and is a member of the International Federation of Air Line Pilot Associations. Sole Proprietor L. Bienvenu Principal 6628 Dormany Road N Plant City, FL 33565 P: (813) 982-1920 F: (813) 986-1702 E: provides a wide range of airport services and products including multimedia productions, virtual airport assistants, airport promotional videos and DVDs, airport training videos, and web video. also operates the Airport Store which offers airport crowd and traffic control, and safety equipment. Butterfly Consulting Sole Proprietor Joanne Paternoster Principal P.O. Box 550 Freehold, NJ 07728 E: www.butterfl Butterfly Consulting consults with and facilitates customer service training for airports around the world interested in a strategic approach to customer experience management, airport branding, and increased non-aeronautical revenue opportunities. Butterfly Consulting specializes in a holistic and programmatic approach to service featuring a shared agenda for the airport community, comprehensive service standards, performance management and communications programs focused on improving drivers of customer satisfaction. DILAX Systems Inc. Small Business Tanya LePage Project Manager 200, rue MacDonald, Suite 305 Saint-Jean-Sur-Richelieu, Quebec J3B 8J6 CANADA P: (450) 358-3898 F: (450) 358-1124 E: 68 CENTERLINES | OCTOBER 2011

Table of Contents for the Digital Edition of Centerlines - October 2011

Welcome Message
President’s Message
Canadian Airports
Associates’ Corner
Policy Corner
On the Hill and On the Stump
The 2011 William E. Downes Jr. Award
Host Airport
Cover Story: Money, Service and Regulations are Top Concerns at Small Airports
Feature: Celebrating 20 Years of Annual Conferences
Feature: The Heart of the City—Aerotropolis Concept Positions Airports as City Cores
Security: TSA Reauthorization
Passenger Focus: Wings for Autism
On Management: Health and Happiness—Wellness Programs Benefit Employee and Employer
Grand Openings
Now Underway
New Members
Conference Sponsors
Conference Exhibitors
Index of Advertisers/
Box Scores

Centerlines - October 2011