HR Professional - July/August 2012 - (Page 24)

F E A T U R E END OF REVIEWS AS WE KNOW THEM THE Continuous feedback and career coaching can help managers get the most from staff BY MELISSA CAMPEAU T he mere mention of performance reviews can make even a seasoned manager break out in a cold sweat. After all, what’s to like about a confrontational once-a-year conversation? In fact, research suggests 80 to 90 per cent of both employees and supervisors dread the traditional annual review. “The biggest problem with performance reviews is that people a r e n’t hon e s t ,” s ay s l aw y er Malcolm MacKillop, partner at Shields O’Donnell MacKillop in Toronto. Since they generally can’t be skipped, many reluctant managers take the road of less resist- 24 J u l y / A u g u s t 2 0 1 2 HR P R OF E S S I ON A L

Table of Contents for the Digital Edition of HR Professional - July/August 2012

Editor's Letter
Leadership Matters
The End of Reviews as We Know Them
Coaching: Blazing Your Own Trail
Mentoring the Future
HR 101
Interview with an HR Hero: Sheila Rider
Off The Shelf
Technology & Privacy
The Last Word

HR Professional - July/August 2012