CONTENTS VOLUME 26/NUMBER 7 PROFESSIONAL DECEMBER 2009 DEPARTMENTS EDITOR’S LE T TER CONTRIBUTORS L E A D E R S H I P M AT T E R S Securing the future 6 8 11 17 18 21 LEGAL Conflict of interest C O M P E N S AT I O N Pension crisis H U M A N C A P I TA L Learning agility TA L E N T M A N A G E M E N T Responsibility driven cultures 35 37 43 53 58 BRANDING Labour crisis myths H R 10 1 Employee newsletters OFF THE SHELF FEATURES Latest book reviews 22 28 47 Drowning in Data THE LAST WORD Women and growth The flood of measurements organizations use today is mindboggling—and often ineffective. Here’s how to get the most out of your metrics. By Michelle Morra UPFRONT The latest human resources news Tales of HR Horror We asked and you provided: Here are your wildest, wackiest— and sometimes disturbing—scenarios you’ve dealt with in the HR profession. Interview with Gareth Jones Clever people have the power to make or break your organization, says the London-based management development expert. By Meredith Birchall-Spencer Cover design: Rodolfo Novak December 2009 5 w w w. HRPA. c a/ HRProfes s ional
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Table of Contents for the Digital Edition of HR Professional - December 2009