PRSM 2012 Best Practices - (Page 25)

FLOOr rEPLACEMENT PLANNiNg & ExECuTiON AUTHOR Matthew l. whelan, President/ceo COMPANY w services group, llc. chAllenge: Replacing a floor in an open store environment brings about several challenges, particularly for short-term lease locations. When the job falls to the facilities department, constraints include less planning and a shorter time frame for completing the project. These issues must often be addressed in the shadow of smaller budgets, and when a national home goods retailer faced this challenge, a creative solution was needed. best PrActice: In today’s marketplace where leases are shorter, budgets are tighter and design changes are critical, one must execute a floor replacement successfully the first time. Whether an existing floor is being replaced due to age or damage, a design change is being made, or the addition of space requires a change, several factors must be taken into account. In a perfect world, all floor replacement projects would be vetted through the design, planning and construction teams. Architectural drawings would be created; site assessments performed, and then the floor replacement work would be executed in a closed store environment. Because this is not always the case, it is imperative that the approach accounts for the many challenges faced while executing a floor replacement in an open store environment. The most important factor to understand is the difference between what flooring substrate is currently installed versus what flooring substrate is planned for installation. Understanding some basic differences between each substrate will help determine the best approach for the new install. Several questions to ask regarding both substrates include: • What type of product exists and what type is being installed? (wood, carpet, tile, etc.) • What are the dimensions of the existing and new product? (length, width and thickness) • How is the old floor installed and what are the manufacturer’s recommendations for installing the new floor? (adhesive, nail, Staple, floating, thinset, mud, etc.) Upon completing substrate research, start planning and discussing the installation method and how to avoid the challenges that may arise. Several important decisions need to be made at this point, specifically regarding the subfloor. One must know whether they are installing over the existing floor, subfloor, or if the old subfloor will be removed. Once decided, a few questions need to be answered regarding the condition of a new subfloor: • What substrate is the new floor being installed over? (plywood, wood, tile, concrete, mud, etc.) • What is the condition of the existing subfloor? (level, uneven, cracks, spacing, moisture and oil issues, variations in material, etc.) • If the subfloor is in need of attention, what needs to be corrected? (patch, skim coating, scarifying, moisture testing and remediation, self-leveling, replacement, etc.) Once a decision is made on how the floor will be installed and what attention is needed for the subfloor, a decision must be made when dealing with transitions, height variations and base moldings. It is not always possible or ideal to remove a ½” floor and install a new ½” floor. If there is a difference in floor thickness, the decision must be made on how to deal with the height variations that it will cause. Some specific questions to ask include: 2012 Best Practices | 25

Table of Contents for the Digital Edition of PRSM 2012 Best Practices

Conducting Multi-Site Paving Improvements to Ensure Continuity
Conducting Multi-Site Paving Improvements to Ensure Continuity
Exterior Rebranding
Exterior Rebranding
Getting the Most Value Out of Roof Management
Getting the Most Value Out of Roof Management
Pervious Concrete Pavement Solves Drainage Challenge
Pervious Concrete Pavement Solves Drainage Challenge
Pervious Pavement: Concrete Solutions to Driveway Stormwater Drainage and Sustainability Problems
Pervious Pavement: Concrete Solutions to Driveway Stormwater Drainage and Sustainability Problems
Applying Bipolar Ionization to Improve Indoor Air Quality and Save Energy
Determining Responsibility for Ceiling Leaks
HVAC Maintenance and Repairs Quote Review
Managing HVAC Energy Usage Without Installing an Energy Management System
Solving HVAC Issues on Landlord Operated Systems
Creating a Standardized Cleaning Chemical Program
Floor Replacement Planning and Execution
Improving Pest Control Monitoring to Maintain Store Cleanliness
Streamlining Store Cleaning Through Internal Benchmarking
LED Conversion Bolsters Ambiance, Bottom Line and Environment.
LED Gas Canopy Lighting Upgrade
Lighting Maintenance
Retrofitting Signage with LED Technology
Performing Basic Troubleshooting to Save Money
Implementing Repair Audits to Ensure Customer Safety
Improving Quality, Cost and Schedule Through Safety Education
Managing Extended Power Outages Through Emergency Response
Managing Risk Through Slip Resistance Testing
Creating Energy Teams to Pursue Opportunities
Formulating Green Solutions
Making Data Centers LEED Compliant
Outfitting Facilities with an Eye on ENERGY STAR Certification
Recycling Cooling Water From Air Conditioning Systems for Toilet and Landscaping Use
Sustainability-How the Facilities Team Can Contribute
Driving Down Waste Expense
Reducing Trash and Recycling Expense for Retail Locations
Transferring Compactor Maintenance to a Service Vendor
Waste Service Efficiency and Compliance
Waste Evaluation and Right Sizing to Reduce Cost
Asset and Service Warranty Tracking and Management: More Fully Realizing the Value of Budget Expenditures
Conducting an Organized Meeting
Proactive Maintenance Scheduling and Delivery
Repair Reductions by Participating in Design and Construction Table
Streamlining the Store Closing Process
Achieving Process Improvement Through Onsite Assessment of KPIs
Forecasting a Maintenance and Repair Budget
How to Calculate Return on Investment
Tracking Finances for Facilities
Centralizing Vendor Training and Management
Creating a Service Vendor Call Center to Save End Users’ Money
Answering a Call Status Challenge with an IVR Solution
Communicating Product Recalls Using a CMMS-Inspired Module
Doing More with Less and Saving Money in the Process
Ensuring the Accuracy of Web-Based Maintenance Requests
Establishing an End to End Procure-to-Pay Process
Leveraging Existing Technologies to Provide Updated Process Improvements
Quality Management of Bundled Periodic Services
Reduced Dashboard Time at Supply Houses
Parking Lot Management
Creating Best-In-Class Snow and Ice Management White Paper
Energy Savings/HVAC Air Filter Bypass
Managing a Retail Lighting Retrofit Project – Bright Ways to Improve Your Lighting and Your Bottom Line!
Managing Energy Usage with Interval Meter Calibration
Navigating the Department of Energy’s Higher Efficiency Regulations
Supplier Insights into Competitive Sourcing White Paper
Testing HVAC System Options to Reduce Costs and Labor
Understanding Retail Facilities Sourcing White Paper
Glossary of Acronyms and Terms

PRSM 2012 Best Practices