PRSM 2012 Best Practices - (Page 41)

iMPrOviNg QuALiTy, COST ANd SChEduLE ThrOugh SAFETy EduCATiON AUTHOR Al dreste, Vice President, business development COMPANY l. keeley construction co. chAllenge: Crews did not see safety as an important issue. When workers get hurt, the part of their body that was injured is never the same as it had been prior to the injury. The quality of the job suffers because the worker cannot function to do his job as well and a replacement worker must be brought in. The worker is further hindered from executing certain movements and motions related to the job. best PrActice: The company created a ‘culture’ of safety through education. Not only do all crews have OSHA 30 hour certification, but they also have daily, weekly and monthly safety meetings. For the Daily Pre-Task Card, crews start every day with a short meeting about the task at hand and the environment in which they are working. They attend weekly Tool Box Talks and the monthly Safety Meeting. A safety manual was created in support of this; the Table of Contents below provides a snapshot of possible educational safety-related issues that can be incorporated into a best practices safety plan. results: (1) Insurance rates have been lowered and those savings can be passed along to customers. These savings can be as much as two to three percent. (2) With the same people working on projects, productivity can be increased while keeping the highest quality by keeping the crews together. VeriFicAtion oF eFFiciency And sAVings cAPtured: The Experience Modification Rate (this rate, called an EMR, is a metric used by insurance companies to evaluate risk in industry policies--the lower the number, the better) has dropped. The benchmark EMR for the industry is 1.0 and the implementation of a best-in-practice safety program has kept the company’s EMR below this for the past four years--an average of .905, as verified by JD Kutter Insurance Company. This lowers insurance costs, which gets passed along to customers. The company had 192,000 man hours in 2010 with ZERO accidents. This has led to savings with the insurance provider and better quality and tighter schedules for customers. 2012 Best Practices | 41

Table of Contents for the Digital Edition of PRSM 2012 Best Practices

Conducting Multi-Site Paving Improvements to Ensure Continuity
Conducting Multi-Site Paving Improvements to Ensure Continuity
Exterior Rebranding
Exterior Rebranding
Getting the Most Value Out of Roof Management
Getting the Most Value Out of Roof Management
Pervious Concrete Pavement Solves Drainage Challenge
Pervious Concrete Pavement Solves Drainage Challenge
Pervious Pavement: Concrete Solutions to Driveway Stormwater Drainage and Sustainability Problems
Pervious Pavement: Concrete Solutions to Driveway Stormwater Drainage and Sustainability Problems
Applying Bipolar Ionization to Improve Indoor Air Quality and Save Energy
Determining Responsibility for Ceiling Leaks
HVAC Maintenance and Repairs Quote Review
Managing HVAC Energy Usage Without Installing an Energy Management System
Solving HVAC Issues on Landlord Operated Systems
Creating a Standardized Cleaning Chemical Program
Floor Replacement Planning and Execution
Improving Pest Control Monitoring to Maintain Store Cleanliness
Streamlining Store Cleaning Through Internal Benchmarking
LED Conversion Bolsters Ambiance, Bottom Line and Environment.
LED Gas Canopy Lighting Upgrade
Lighting Maintenance
Retrofitting Signage with LED Technology
Performing Basic Troubleshooting to Save Money
Implementing Repair Audits to Ensure Customer Safety
Improving Quality, Cost and Schedule Through Safety Education
Managing Extended Power Outages Through Emergency Response
Managing Risk Through Slip Resistance Testing
Creating Energy Teams to Pursue Opportunities
Formulating Green Solutions
Making Data Centers LEED Compliant
Outfitting Facilities with an Eye on ENERGY STAR Certification
Recycling Cooling Water From Air Conditioning Systems for Toilet and Landscaping Use
Sustainability-How the Facilities Team Can Contribute
Driving Down Waste Expense
Reducing Trash and Recycling Expense for Retail Locations
Transferring Compactor Maintenance to a Service Vendor
Waste Service Efficiency and Compliance
Waste Evaluation and Right Sizing to Reduce Cost
Asset and Service Warranty Tracking and Management: More Fully Realizing the Value of Budget Expenditures
Conducting an Organized Meeting
Proactive Maintenance Scheduling and Delivery
Repair Reductions by Participating in Design and Construction Table
Streamlining the Store Closing Process
Achieving Process Improvement Through Onsite Assessment of KPIs
Forecasting a Maintenance and Repair Budget
How to Calculate Return on Investment
Tracking Finances for Facilities
Centralizing Vendor Training and Management
Creating a Service Vendor Call Center to Save End Users’ Money
Answering a Call Status Challenge with an IVR Solution
Communicating Product Recalls Using a CMMS-Inspired Module
Doing More with Less and Saving Money in the Process
Ensuring the Accuracy of Web-Based Maintenance Requests
Establishing an End to End Procure-to-Pay Process
Leveraging Existing Technologies to Provide Updated Process Improvements
Quality Management of Bundled Periodic Services
Reduced Dashboard Time at Supply Houses
Parking Lot Management
Creating Best-In-Class Snow and Ice Management White Paper
Energy Savings/HVAC Air Filter Bypass
Managing a Retail Lighting Retrofit Project – Bright Ways to Improve Your Lighting and Your Bottom Line!
Managing Energy Usage with Interval Meter Calibration
Navigating the Department of Energy’s Higher Efficiency Regulations
Supplier Insights into Competitive Sourcing White Paper
Testing HVAC System Options to Reduce Costs and Labor
Understanding Retail Facilities Sourcing White Paper
Glossary of Acronyms and Terms

PRSM 2012 Best Practices