PRSM 2012 Best Practices - (Page 67)

rEduCiNg TrASh ANd rECyCLiNg ExPENSE FOr rETAiL LOCATiONS AUTHOR wayne knaub, Vice President of sales COMPANY servicechannel chAllenge: A national chain of retail stores needed to reduce its trash and recycling expenses by evaluating pickup and roll-off patterns at more than 2,400 individual locations. best PrActice: As a former director of facilities at a national retailer with more than 2,400 stores, I set out to reduce the company’s trash and recycling expense. I utilized a web-based facilities software platform and the company’s national waste management provider to help in this effort. The first step was to export a report out of the facilities software that showed the monthly recurring cost by location and the additional costs like extra pickups and roll-off requests. Once true expenditures were categorized, I partnered with store operations to create sales “buckets” so actual sales data wasn’t being shared with vendors. Then I met with the national waste provider to match up service levels for container size and pulls per week for trash and recycling containers. results: The low hanging fruit were the extra pickups. It’s always easy to increase the size of a container or increase the number of pulls if the store has a container that’s too small. The bigger challenge was to determine locations where the service was too high. Store managers are quick to complain if their container is too small but they’re not typically going to call and ask for a reduction in service levels. When a store opened, the trash container size was predetermined based upon projected sales volume. For example, a location with a projected annual sales volume of $1.2 million received a certain size container at grand opening. If that location never achieved its sales goal, it was at the wrong service level from the very beginning. In other cases, sales volume was found to have dropped over time due to underperformance, cannibalization from another store opened in the same market or a myriad of other factors. By pairing the right sales bucket with the current sales level, the program was right-sized. Additionally, while the landlord required a four-yard container at store opening with more frequent pulls, over time the requirements were relaxed and an eight-yard container, with one pull vs. the previous two, was provided. That saved on fuel charges per pull. VeriFicAtion oF eFFiciency And sAVings cAPtured: Upwards of eight percent was saved on the overall trash and recycling expenditure. Once the system was in place, the program was revisited and adjusted every year based on sales fluctuations for continued savings. 2012 Best Practices | 67

Table of Contents for the Digital Edition of PRSM 2012 Best Practices

Conducting Multi-Site Paving Improvements to Ensure Continuity
Conducting Multi-Site Paving Improvements to Ensure Continuity
Exterior Rebranding
Exterior Rebranding
Getting the Most Value Out of Roof Management
Getting the Most Value Out of Roof Management
Pervious Concrete Pavement Solves Drainage Challenge
Pervious Concrete Pavement Solves Drainage Challenge
Pervious Pavement: Concrete Solutions to Driveway Stormwater Drainage and Sustainability Problems
Pervious Pavement: Concrete Solutions to Driveway Stormwater Drainage and Sustainability Problems
Applying Bipolar Ionization to Improve Indoor Air Quality and Save Energy
Determining Responsibility for Ceiling Leaks
HVAC Maintenance and Repairs Quote Review
Managing HVAC Energy Usage Without Installing an Energy Management System
Solving HVAC Issues on Landlord Operated Systems
Creating a Standardized Cleaning Chemical Program
Floor Replacement Planning and Execution
Improving Pest Control Monitoring to Maintain Store Cleanliness
Streamlining Store Cleaning Through Internal Benchmarking
LED Conversion Bolsters Ambiance, Bottom Line and Environment.
LED Gas Canopy Lighting Upgrade
Lighting Maintenance
Retrofitting Signage with LED Technology
Performing Basic Troubleshooting to Save Money
Implementing Repair Audits to Ensure Customer Safety
Improving Quality, Cost and Schedule Through Safety Education
Managing Extended Power Outages Through Emergency Response
Managing Risk Through Slip Resistance Testing
Creating Energy Teams to Pursue Opportunities
Formulating Green Solutions
Making Data Centers LEED Compliant
Outfitting Facilities with an Eye on ENERGY STAR Certification
Recycling Cooling Water From Air Conditioning Systems for Toilet and Landscaping Use
Sustainability-How the Facilities Team Can Contribute
Driving Down Waste Expense
Reducing Trash and Recycling Expense for Retail Locations
Transferring Compactor Maintenance to a Service Vendor
Waste Service Efficiency and Compliance
Waste Evaluation and Right Sizing to Reduce Cost
Asset and Service Warranty Tracking and Management: More Fully Realizing the Value of Budget Expenditures
Conducting an Organized Meeting
Proactive Maintenance Scheduling and Delivery
Repair Reductions by Participating in Design and Construction Table
Streamlining the Store Closing Process
Achieving Process Improvement Through Onsite Assessment of KPIs
Forecasting a Maintenance and Repair Budget
How to Calculate Return on Investment
Tracking Finances for Facilities
Centralizing Vendor Training and Management
Creating a Service Vendor Call Center to Save End Users’ Money
Answering a Call Status Challenge with an IVR Solution
Communicating Product Recalls Using a CMMS-Inspired Module
Doing More with Less and Saving Money in the Process
Ensuring the Accuracy of Web-Based Maintenance Requests
Establishing an End to End Procure-to-Pay Process
Leveraging Existing Technologies to Provide Updated Process Improvements
Quality Management of Bundled Periodic Services
Reduced Dashboard Time at Supply Houses
Parking Lot Management
Creating Best-In-Class Snow and Ice Management White Paper
Energy Savings/HVAC Air Filter Bypass
Managing a Retail Lighting Retrofit Project – Bright Ways to Improve Your Lighting and Your Bottom Line!
Managing Energy Usage with Interval Meter Calibration
Navigating the Department of Energy’s Higher Efficiency Regulations
Supplier Insights into Competitive Sourcing White Paper
Testing HVAC System Options to Reduce Costs and Labor
Understanding Retail Facilities Sourcing White Paper
Glossary of Acronyms and Terms

PRSM 2012 Best Practices