PRSM 2012 Best Practices - (Page 78)

rEPAir rEduCTiONS By PArTiCiPATiNg iN dESigN ANd CONSTruCTiON AUTHOR bill Pietrykowski chAllenge: The facilities manager has always been challenged to properly maintain the brand’s integrity while serving the design department, construction, and stores and maintaining their budgets. Historically, the facilities department was not included in the design or construction process. This cycle leaves the facilities department with the responsibility to maintain whatever changes design or construction leaders implemented, usually with no offset capitalization for the facilities budget. best PrActice: Through a process of analysis and communication, the total cost of any changes was translated not only by implementation and rollout costs but with the 12-month and 24-month costs including maintenance. By including facilities managers in the conversation, the company has fostered a relationship where many times construction and design will seek out facilities’ opinions prior to implementing change. An additional benefit has been the drive towards sustainability. The design and construction teams at a national gaming retailer have focused on limited maintenance for most initiatives. exAMPle: Between 20 and 25 stores a year experience water intrusion from neighboring stores. The retailer’s cash wraps are placed in such a way that the back wrap is against the wall and the remainder is about four feet out. In instances where a neighboring restaurant or store experienced a water issue, composite cash wraps were sucking up the water and eventually falling apart and failing. The company’s facilities department approached the construction department about redesigning the cash wrap to include a 1” durable recycled plastic bottom attached to the framework of the cash wrap with weep holes every 10 to 12 inches. They made this change and the new cash wraps are extremely resistant to water issues that penetrate company space. results: The retailer will experience reduced repair costs by between $400,000 & $500,000 per year. The net gain is that the company will be able to be true to brand standard while building stores that require less and less repair work. Those are numbers that will not only keep facilities managers at the table, but get them invited back. 78 | 2012 Best Practices

Table of Contents for the Digital Edition of PRSM 2012 Best Practices

Conducting Multi-Site Paving Improvements to Ensure Continuity
Conducting Multi-Site Paving Improvements to Ensure Continuity
Exterior Rebranding
Exterior Rebranding
Getting the Most Value Out of Roof Management
Getting the Most Value Out of Roof Management
Pervious Concrete Pavement Solves Drainage Challenge
Pervious Concrete Pavement Solves Drainage Challenge
Pervious Pavement: Concrete Solutions to Driveway Stormwater Drainage and Sustainability Problems
Pervious Pavement: Concrete Solutions to Driveway Stormwater Drainage and Sustainability Problems
Applying Bipolar Ionization to Improve Indoor Air Quality and Save Energy
Determining Responsibility for Ceiling Leaks
HVAC Maintenance and Repairs Quote Review
Managing HVAC Energy Usage Without Installing an Energy Management System
Solving HVAC Issues on Landlord Operated Systems
Creating a Standardized Cleaning Chemical Program
Floor Replacement Planning and Execution
Improving Pest Control Monitoring to Maintain Store Cleanliness
Streamlining Store Cleaning Through Internal Benchmarking
LED Conversion Bolsters Ambiance, Bottom Line and Environment.
LED Gas Canopy Lighting Upgrade
Lighting Maintenance
Retrofitting Signage with LED Technology
Performing Basic Troubleshooting to Save Money
Implementing Repair Audits to Ensure Customer Safety
Improving Quality, Cost and Schedule Through Safety Education
Managing Extended Power Outages Through Emergency Response
Managing Risk Through Slip Resistance Testing
Creating Energy Teams to Pursue Opportunities
Formulating Green Solutions
Making Data Centers LEED Compliant
Outfitting Facilities with an Eye on ENERGY STAR Certification
Recycling Cooling Water From Air Conditioning Systems for Toilet and Landscaping Use
Sustainability-How the Facilities Team Can Contribute
Driving Down Waste Expense
Reducing Trash and Recycling Expense for Retail Locations
Transferring Compactor Maintenance to a Service Vendor
Waste Service Efficiency and Compliance
Waste Evaluation and Right Sizing to Reduce Cost
Asset and Service Warranty Tracking and Management: More Fully Realizing the Value of Budget Expenditures
Conducting an Organized Meeting
Proactive Maintenance Scheduling and Delivery
Repair Reductions by Participating in Design and Construction Table
Streamlining the Store Closing Process
Achieving Process Improvement Through Onsite Assessment of KPIs
Forecasting a Maintenance and Repair Budget
How to Calculate Return on Investment
Tracking Finances for Facilities
Centralizing Vendor Training and Management
Creating a Service Vendor Call Center to Save End Users’ Money
Answering a Call Status Challenge with an IVR Solution
Communicating Product Recalls Using a CMMS-Inspired Module
Doing More with Less and Saving Money in the Process
Ensuring the Accuracy of Web-Based Maintenance Requests
Establishing an End to End Procure-to-Pay Process
Leveraging Existing Technologies to Provide Updated Process Improvements
Quality Management of Bundled Periodic Services
Reduced Dashboard Time at Supply Houses
Parking Lot Management
Creating Best-In-Class Snow and Ice Management White Paper
Energy Savings/HVAC Air Filter Bypass
Managing a Retail Lighting Retrofit Project – Bright Ways to Improve Your Lighting and Your Bottom Line!
Managing Energy Usage with Interval Meter Calibration
Navigating the Department of Energy’s Higher Efficiency Regulations
Supplier Insights into Competitive Sourcing White Paper
Testing HVAC System Options to Reduce Costs and Labor
Understanding Retail Facilities Sourcing White Paper
Glossary of Acronyms and Terms

PRSM 2012 Best Practices