Professional Retail Store - July/August 2010 - (Page 54)

retailer profile Best Buy BY CHARI T Y B URNS Little changes add up to substantial savings over time. Retailer: Best Buy Humble Origins: 1966 in St. Paul, Minnesota Boasts: Forbes magazine’s 2004 “Company of the Year” In 1966, a small store named the Sound of Music opened its doors in bustling St. Paul, Minn. It didn’t take long before the fledgling retailer began to spread its wings, acquiring Kencraft Hi-Fi Company and Bergo Company within a year. By 1970, three more Sound of Music locations had sprung up in St. Paul’s metropolitan area, and the company took in $1 million in annual revenues. This industrious little company grew into the multi-brand, Fortune 500 company now known as Best Buy. An international powerhouse with operations in Canada, China, Europe, Mexico and the US, Best Buy brings in more than $45 billion in revenue annually. Jim Boushee, Director of Retail Facilities, Best B Buy T Talents: Overseeing 70,000 repairs a year, cutting costs. r Jim Boushee has spent over 15 years working his way o up the ranks of Best Buy’s Facilities Department. He began as a regional manager responsible for facility repairs in Illinois. Several promotions later, Boushee found himself i Illi i S r l pr ti tasked with the job of maintaining Best Buy facilities across the globe. From Richfield, Minn., where the Best Buy headquarters are located, Jim Boushee heads a hardworking team of 13. Together, they implement and oversee systems which ensure that all 1,100 locations stay in top operating condition. This could mean anything from overhauling a parking lot to major carpet replacement, but mostly, Boushee says, “We’re about maintaining an existing location until it is ready for an upgrade. We catch old stores up to new concepts.” Tightening the Best Buy belt In addition to repairing stores, Jim Boushee does his part to improve the company’s bottom line. Recently, the Facilities Department has begun replacing their lighting in exterior signs with long-lasting, environmentally-friendly LED lights. These lights, which are much more energy efficient than traditional lighting, are just one example of little changes that add up to substantial savings over time. With a watchful eye on operating costs and products, Boushee approaches belt-tightening from many angles: “We’ve been tasked with negotiating labor rates and leveraging the amount of purchasing that we do. We partner with our construction crew and leverage their purchasing of materials versus ours, taking quite a bit of that back to bid to find savings.” Time out with the family Even though Best Buy plans to open around 90 new locations in the coming year, Boushee still finds time to relax away from the office. Boushee is, as he puts it, “kind of a work guy and a family guy.” He spends most of his free time with his wife and four-year-old son, who is growing into an affable athlete with interests in soccer, tee-ball and taekwondo. A Minnesota native, Boushee and his family appreciate the many lakes within driving distance: “We spend most of our summer trying to get out on the water and enjoying the Minnesota sun as much as we can." ● 54 I Professional Retail Store Maintenance •

Table of Contents for the Digital Edition of Professional Retail Store - July/August 2010

Professional Retail Store - July/August 2010
President's Message
Executive Director's Column
Management: Preventative Maintenance for Sustainable Floors
Retailer Q&A: Keeping it Green
Mid-Year Conference Preview
New Members
Standards, Certfications and Legislation, Oh My!
What's Your Sustainability Strategy?
The Greenest of the Green
Tips & Trends
Advertisers' Index
Retailer Profile: Best Buy

Professional Retail Store - July/August 2010