Canadian Retailer - Store 2012 - (Page 34)

2012 EXCELLENCE IN RETAILING: AWARDS OF DISTINCTION CHASE PAYMENTECH AMBASSADOR AWARD CUCKOO FOR THE COMMUNITY Self-styled Ottawa-based retailer, Valerie Ventola of Cuckoo’s Nest Gift Shop, has built quick success around excellent customer service and community involvement. BY SHELDON GORDON 34 | canadian retailer | store 2012 | www.retailcouncil.org/cdnretailer http://www.retailcouncil.org/cdnretailer

Table of Contents for the Digital Edition of Canadian Retailer - Store 2012

PUBLISHER’S DESK
SHOP TALK
DIRECTOR'S MESSAGE
TALKING TO CUSTOMERS
PEOPLE: THE WINNING RETAIL INGREDIENT
COMMITMENT TO CUSTOMER – KEY TO GROCER’S SUCCESS
CUCKOO FOR THE COMMUNITY
RETAILER’S GUIDE
ENGAGEMENT AND THE POWER OF RETAIL
STRENGTHENING THE APPEAL OF RETAIL AS A CAREER
INDEPENDENT CHALLENGES MET WITH INDEPENDENT SESSIONS
RETAIL EXCELLENCE HONOURED
ADVERTISERS’ INDEX
RETAIL BY THE NUMBERS

Canadian Retailer - Store 2012

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