2018-2019 Worldwide Cruising Guide - Australia & New Zealand - 112

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112

TERMS & CONDITIONS
1. Introduction

The transportation of Guests and baggage on cruises operated
by NCL Corporation Ltd of Level 7, 99 Elizabeth Street, Sydney
NSW 2000 ("Norwegian", "Norwegian Cruise Line",
"we" or "our") is governed by the terms and conditions of
the "Customer Contract" which is comprised of the Guest
Ticket Contract, your booking confirmation (whether hard copy
or electronic), the Guest Conduct Policy and other applicable
Norwegian policies, and the terms, conditions and information
contained in this document (Australian and New Zealand
Terms and Conditions "ANZ Terms and Conditions"). The
Customer Contract contains information that affects your legal
rights, and we recommend that you read the terms carefully. A
copy of the Guest Ticket Contract, Guest Conduct Policy and
other applicable Norwegian policies can be obtained online at
www.ncl.com or a hard copy sent to you upon request.
The Customer Contract, between each of our customers ("you"
or "Guest") and Norwegian Cruise Line will govern the terms
and conditions of that relationship and become effective on the
earlier of the completion of a booking confirmation and the
payment of a deposit by or on behalf of a Guest.
To the extent of any conflict or inconsistency between:
1. the Guest Ticket Contract;
2. the ANZ Terms and Conditions contained in this document;
3. the booking confirmation;
4. the Guest Conduct Policy and other applicable Norwegian policies;
5. the terms of any Norwegian Cruise Line advertisement or
offer; and
6. the oral or written representations of any Norwegian Cruise
Line representative, these ANZ Terms and Conditions will
take precedence.
The operation of certain laws such as the Australian Consumer
Law contained in Schedule 2 to the Competition and Consumer
Act 2010 (Cth) ("CCA"), the New Zealand Consumer
Guarantees Act 1993 (NZ) and similar state-based consumer
legislation cannot be excluded by law ("Consumer Laws").
Nothing in the Customer Contract alters any protection afforded
by the relevant Consumer Laws.
All prices in these ANZ Terms and Conditions are quoted
in Australian dollars ("$AUD") or New Zealand dollars
("$NZD"), and include relevant taxes and fees (such as
Australian or New Zealand goods and services tax ("GST"), as
applicable), unless specified otherwise. For further details on
the application of GST see clause 11.

2. Booking Procedure

There are 3 ways to book your chosen cruise holiday:
1. Contact your Travel Agent;
2. Telephone our Norwegian Reservations Department on 1300
255 200 (if calling within Australia) or 0800 969 283 (if
calling within New Zealand);
3. Online at www.ncl.com.
A booking for a cruise is made when recorded as accepted
or confirmed by Norwegian or a licensed agent who acts as
Norwegian's representative in the sale of its cruise services
("Norwegian Representative"). We or a Norwegian
Representative will provide you with a written confirmation of
your cruise reservation. Please check that all details are correct
as soon as you receive your booking confirmation, and any
other documentation connected with your cruise. If any details
appear as incorrect you must inform your travel agent or the
Norwegian Reservations Department immediately. We do not
accept any responsibility for any loss that you may incur by
making travel arrangements other than through Norwegian or
a Norwegian Representative.
Quotes are only valid to the end of telephone calls or at the time
of booking. When making a booking, you will be required to
provide your full name as it appears on your passport as well as
your date of birth. By making a booking with us through any of
the three methods noted above you acknowledge that you have
read (and understand) the terms and conditions in the Customer
Contract, including these ANZ Terms and Conditions, as you
will be legally bound by such terms in connection with your
booking. As noted above, a copy of the Guest Ticket Contract,
Guest Conduct Policy and other applicable Norwegian policies
can be obtained online at www.ncl.com or a hard copy sent to
you upon request.

3. Cruise Ticket

Please note that, following your booking, your cruise
documentation will become available online ("eDocs"). Your
eDocs serve as your cruise voucher and include key information
such as your departure date and itinerary.
Please note that online check-in is available after deposit is paid
for your cruise, and up to 4 day prior to your departure date for
your cruise. In order to facilitate the embarkation process and
the processing of your eDocs, and to comply with Australian
government regulations governing departure manifest, all
Guests are required to complete online check-in at least one day
prior to sailing and must complete check-in at the cruise terminal
and be on-board the ship no later than one hour prior to the
departure time noted on their cruise documents or they will not
be permitted to sail. Guests who have not filled out their Online
Check-In must arrive at port two (2) hours prior to sailing. Any
late arriving Guest must contact NCL or the emergency contact
number on their Guest Ticket Contract to seek approval to join
the ship at the next port of call on in the scheduled itinerary.
Such Guest will be responsible for all applicable fees and travel
expenses to that subsequent port of call. NCL will have the right
to refuse entry to next port and 100% cancellation fee.

Except to the extent required by law, or otherwise as provided
in these ANZ Terms and Conditions, your booking confirmation,
eDocs and any other vouchers associated with your cruise are not
transferable to another person. If someone else attempts to use
your cruise documents or vouchers to check-in and we discover
that that person is not you, they will be denied boarding.

4. Payment/Deposit Schedule

Please note that different cruise fare types are subject to different
cruise fare rules and are priced differently. Your reservation is
subject to the cruise fare rules applicable to the type of cruise
fare that you choose and the time of booking.

6. Age of Travel

Subject to applicable laws, for cruises departing an Australian
or New Zealand port, any Guest under 18 years of age on
the date of embarkation is considered a minor, and must be
accompanied in the same, connecting or side by side Stateroom
by a Guest that is 18 years or older who expressly agrees to be
responsible for the under-18 Guest throughout the cruise. For
all other cruises, a Guest under 21 years of age is considered
a minor who must be accompanied in the same, connecting or
side by side Stateroom by a Guest 21 years or older at the time
of embarkation who expressly agrees to be responsible for the
under-21 Guest throughout the cruise.

All Guests, including third-through-eighth berth Guests (referred
to below), must pay the deposit set forth in Chart A below for the
applicable cruise within the 'option period' offered on the cruise
at the time of booking (the option period will be specified in your
booking confirmation). The final payment must be paid within
the time prescribed in the table for the applicable cruise, and as
specified in your booking confirmation. Group Guest policies may
apply different deadlines for payment than those set out below.
Please contact the Norwegian Reservations Department for a
copy of this policy, if required. An additional deposit may be
required for cruises operated during holiday periods which fall
during or over Christmas or New Year ("Holiday Sailings").

Children under 2 years of age cruise at the 3rd and 4th Guest
rate in the same Stateroom. Children that are 2 years of age or
over, where travelling twin share, will be charged the full Guest
rate for the applicable Stateroom. Infants under 6 months of age
are not eligible for travel on our ships. For sailings that have
three or more consecutive days at sea, infants must be at least 12
months old at the time of embarkation.

When using your credit or debit card to pay us directly for your
cruise, please be aware that we may process that transaction
via a bank outside of Australia or New Zealand and your
card issuer may choose to charge you a foreign processing
fee. We advise you to check the terms and conditions of such
foreign transactions with your card issuer in advance of making
a payment to us. If final payment is not received by us on or
before the end of the prescribed time period, or it is received but
subsequently reversed, we may cancel your reservation. Once
payment is received, the reservation may be cancelled by you
in writing, though cancellation fees may apply in accordance
with the schedule set out in Chart B under clause 18 below.

Pregnancy
We are unable to accept any Guest who will have entered the
24th week of pregnancy at the time of embarkation. We do not
represent that travel is safe during any point in the pregnancy
of a Guest. Advice should be sought from your medical
practitioner prior to embarkation. The period specified above
represents our minimum requirement. Some countries place
limitations on the entry of non-national pregnant women. Check
with the relevant embassy or consulate before you travel to
confirm any further limitations.

The deposit/payment schedule set out below in Chart A applies
to bookings made on or after 1 January 2016.

5. CHART A - PAYMENT/DEPOSIT SCHEDULE FOR
BOOKINGS MADE ON OR AFTER 1 JANUARY 2016
A: PAYMENT/DEPOSIT SCHEDULE FOR BOOKINGS
MADE ON OR AFTER 1 JANUARY 2016
Cruise Type

Deposit payable
within the
'option period'
(per person)
($AUD/$NZD)

Final Payment Due
(prior to sailing)

Final Payment Due**
Holiday Sailings Only
(prior to sailing)

NCL offers programmes for children and teenagers. For further
information in relation to youth programmes, please refer to:
https://www.ncl.com/au/en/why-cruise-norwegian/familycruises/youth-programs/faq

7. Drinking on-board

If you are 18-20 years of age and you have the written consent
of your parent (parent must be on-board), you may purchase
beer or wine for yourself only when the ship is sailing in
international waters (except on Alaska and Hawai'i cruises
where you must be 21 years of age to consume or purchase
alcohol of any kind).
However, Guests 18 years of age or older are permitted to
purchase and consume alcoholic beverages without written
consent from their parent when sailing on roundtrip European,
Australian and New Zealand voyages.

1 day

$65*

75 days prior
to sailing

120 days prior
to sailing

We encourage the responsible use of alcohol and accordingly
reserve the right to revoke the drinking privileges of any Guest
who violates Norwegian's Guest Conduct Policy or who
is deemed a danger to himself or herself or others by vessel
management. Continued abuse of alcohol while sailing and/
or violation of Norwegian's Guest Conduct Policy may result in
immediate disembarkation.

2-6 days

$130*

75 days prior
to sailing

120 days prior
to sailing

8. Gambling Policy

90 days prior
to sailing
90 days prior
to sailing

120 days prior
to sailing
120 days prior
to sailing

ALL STATEROOMS
other than the Haven Suites and the Garden Villas (referred to below),
being Mini Suite, Balcony, Oceanview, Inside and Studio Staterooms.

7-9 days

$320*

10 days or more

$510*

THE HAVEN SUITES
(Categories H2, H3, H4, H5, H6, H7, H8 & H9)
1-5 Days (Single Guest) $635

120 days prior 120 days prior
to sailing
to sailing

1-5 Days (2-8 Guests)

$315

120 days prior 120 days prior
to sailing
to sailing

6+ Days (Single Guest)

$1,880

120 days prior 120 days prior
to sailing
to sailing

6+ Days (2 Guests)

$940

120 days prior 120 days prior
to sailing
to sailing

6+ Days (3-8 Guests)

$315

120 days prior 120 days prior
to sailing
to sailing

GARDEN VILLA
(Categories H1 & S1)
1-5 Days (Single Guest) $1,880

120 days prior 120 days prior
to sailing
to sailing
120 days prior
to sailing
120 days prior
to sailing

120 days prior
to sailing
120 days prior
to sailing

1-5 Days (2 Guests)

$940

1-5 Days (3-8 Guests)

$315

6+ Days (Single Guest)

$6,260

120 days prior 120 days prior
to sailing
to sailing

6+ Days (2 Guests)

$3,130

120 days prior 120 days prior
to sailing
to sailing

6+ Days (3-8 Guests)

$315

120 days prior 120 days prior
to sailing
to sailing

*per person, including 3-8th
**excludes cruises on the Norwegian Sky
NOTE: All deposit amounts above have been converted to $AUD or $NZD
(as applicable, depending on where you are purchasing your ticket) at the
exchange rate of 1 US dollar ("$USD") equals $AUD/$NZD0.79, current
as at 15 September 2017. The deposit in AUD or NZD may vary as a result
of currency exchange fluctuations after 15 September 2017 and, as such,
the table above should only be used as a guide. We or your Norwegian
Representative will provide final deposit confirmation at the time of booking.

If you want to gamble in our casinos, you must have a valid
ID showing you are 18 years or older. If a Guest under the
age of 18 wins in the casino and cannot provide proof of age,
he or she will not be paid the winnings. Gaming vouchers
and table game chips must be redeemed prior to cruise end.
There is no casino on Pride of America. Please note that the
casino will be closed whenever the ship is in territorial waters
that prevent the casino from operating without the need for a
specific authorisation.

9. Identification Required

Prior to boarding, all Guests must submit citizenship documents
(e.g., passport) to Norwegian for review. Failure to submit
proper documentation will result in the Guest being denied
boarding. Guests may need to obtain a travel visa for their
upcoming trip so it is recommended they visit:
* https://au.visacentral.com.au | Quote: NORWEGIAN or
* www.smarttraveller.gov.au (for holders of Australian passports);
or
* www.safetravel.govt.nz or www.travcour.co.nz (for holders of
New Zealand passports),
for further information. It is your responsibility to ensure that you
and everyone travelling with you have all necessary passports,
visas and all other travel documents required to board the ship
and enter the countries visited on your cruise, and to ensure
that these are valid and in order. Guests should also ensure
that they obtain any required health documents or inoculations
required and find our about dangers to health and safety at any
destination (see further information at clauses 12 and 31). If we
provide assistance in relation to any of the above aspects of
your travel, this does not release you from your responsibility in
respect of these matters.
For domestic Australian sailings which call in only at Australian
ports, Australian citizens require either a valid passport
or government issued pictured and laminated ID card (for
example, a drivers licence, or proof of age ID card). For all
other nationalities, a passport (plus visa if needed in Australia)
is required.
Children aged 17 years and under will require a passport or
Birth Certificate to travel or government issued photo ID. Children
under 16 years of age, who do not have a passport or Photo
ID, must have a copy of their birth certificate or their parents
Medicare Card. If the child has a different surname to the parent
http://www.ncl.com https://www.ncl.com/ar/es/why-cruise-norwegian/family-cruises/youth-programs/faq http://www.ncl.com https://au.visacentral.com/ http://www.smarttraveller.gov.au http://www.safetravel.govt.nz http://www.travcour.co.nz http://www.ncl.com
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