2018-2019 Worldwide Cruising Guide - Australia & New Zealand - 115

they apply to us. The total amount that you can recover from us,
any Norwegian representative or employee will not be more
than the total amount of our liability, if any.
Except where these ANZ Terms and Conditions provide
otherwise, our liability, if any, is limited to proven compensatory
damages.
Recreational Services
If you are an Australian Guest, where Norwegian provides
Recreational Services (as that term is defined in section
139A(2) of the CCA), liability is excluded to the maximum
extent permitted by law for any and all Excluded Recreational
Liabilities (as set out in section 139(3) the CCA and including,
but not limited to, liability for death, physical or mental injury,
or contraction or aggravation of any disease) which arises
out of the provision of the Recreational Services, and which is
not caused by the Reckless Conduct (as that term is defined in
section 139A(5) of the CCA) of Norwegian, or its employees,
agents or contractors.
Consumer Guarantees
Without limiting the application of any other limitation or
exclusion of liability in these terms and conditions and the
Customer Contract, to the maximum extent permitted by the
Consumer Laws, our liability under this Customer Contract
is limited to resupplying the services to which this Customer
Contract relates or the payment of the cost of having the
services to which this Customer Contract relates supplied again.
Consequential Loss
To the maximum extent permitted by law, we exclude liability
for indirect and consequential loss, being any claim or liability
that does not arise naturally and according to the usual course
of things from the event giving rise to the claim or liability under
the Customer Contract, including a claim or liability under the
Customer Contract that arises due to special circumstances of
the parties that were not known to the party having a liability
under the Customer Contract, including (without limitation) any
loss of expectation, loss of opportunity, loss of cost saving, loss
of goodwill or loss of enjoyment, in each case whether or not
such claim or liability was in the contemplation of the parties at
the date of entering into this Customer Contract.
Contributory Negligence
To the maximum extent permitted by law, our liability (if any)
will be reduced in proportion to any contributory negligence or
fault on your part or the part of any other person that is not an
employee, agent or contractor of Norwegian.
Third Party Services
Please note we cannot accept responsibility for any services
which do not form part of this Customer Contract. This includes,
for example, any additional services or facilities, which your
hotel, airline or any other supplier agrees to provide for you
which do not form part of the cruise we operate. In the event that
Norwegian arranges for the transportation of Guests to and
from the ship, or sells tickets for shore-side tours or arranges any
other services which are operated by independent contractors,
Norwegian does so for the convenience of Guests and, to the
maximum extent permitted by law, disclaims liability for any
delay, damage, loss, injury or death which results from the use
of those services and which is not occasioned by reason of
the fault or negligence of Norwegian or any of its employees,
agents or contractors.
Without limiting the application of any other limitation or
exclusion of liability in these terms and conditions and the
Customer Contract, our liability to you for death, injury, loss
or damage to luggage shall be limited in accordance with
applicable law, regulation or international convention. Where
any claim or part of a claim (including those involving death or
personal injury) concerns or is based on any travel arrangements
(including the process of getting on and/or off the transport
concerned) provided by any air, rail or road carrier or any
stay in a hotel, the maximum amount of compensation we will
have to pay you will be limited by applicable law, regulation or
international convention. The most we will have to pay you for
that claim or that part of a claim if we are found liable to you on
any basis, the most the carrier or hotel keeper concerned would
have to pay under applicable law, regulation or international
convention, which applies to the travel arrangements or hotel
stay in question (for example, the Warsaw Convention as
amended or unamended and the Montreal Convention).
Where a carrier or hotel would not be obliged to make any
payment to you under any applicable international convention,
regulation or in accordance with applicable law in respect of a
claim or part of the claim, we similarly are not obliged to make a
payment to you for that claim or part of the claim. When making
any payment, we are entitled to deduct any money which you
have received or are entitled to receive from the transport
provider or hotelier for the complaint or claim in question.

30. Your liability

You agree to use all reasonable efforts to report any
complaint or claim on-board or otherwise to bring it to our
attention as soon as possible. You acknowledge that any
failure to do so may limit our ability to investigate the matter
following your cruise.
You must ensure that you are using an up-to-date brochure
when you book your cruise. We cannot accept any liability
whatsoever for any mistakes or any incorrect/inaccurate
information which results from the use of any out-of-date
brochure. It is your responsibility to:

* ensure that you and everyone travelling with you have all
necessary passports, visas and all other travel documents
and that these are valid and in order; and
* ensure that you comply with all laws, regulations and order
of the places you will visit, including as to inoculations
and health documents. If we provide assistance for any of
these aspects of travel this does not release you from your
responsibility in respect of these matters.

31. Privacy

Norwegian is subject to the Australian Privacy Principles
as contained in the Privacy Act 1988 (Cth) for Australian
Guests ("APPs"), and the New Zealand Information Privacy
Principles as contained in Privacy Act 1993 (NZ) for New
Zealand customers ("IPPs") (the applicable act being the
"Privacy Act"). We endeavour at all times to comply with the
APPs and IPPs as relevant.
Norwegian has in place a Privacy Policy which informs
Guests and other Norwegian customers of how we collect
your personal or sensitive information and how we use, store
and disclose that information. Please note that Norwegian
also has in place processes to address any complaint in
relation to the disclosure or use of personal or sensitive
information. To make an enquiry, a complaint or to obtain
a copy of the full Privacy Policy of Norwegian Cruise Line,
please contact us in one of the following ways:
* Telephone our local Sydney Contact Centre on
1300 255 200 (AU) or 0800 969 283 (NZ); or
* Write to us at: NCL Australia Pty Ltd
Level 7, 99 Elizabeth Street
Sydney, NSW, 2000
Australia
Alternatively, a copy of our Privacy Policy can be found
online at www.ncl.com.
Please note that, in order to process your booking we need
to obtain certain personal (and, in certain circumstances,
sensitive) information about you. In providing this information,
you authorise us to collect, use and disclose such information
about you in accordance with the Norwegian Privacy Policy.
Please note that all details you give us in connection with
your booking will be kept confidential and will only be
stored and used for marketing purposes including sending
information about our exclusive offers and products by email
and messaging services and by telephone and fax. Please
note that you are able to remove your details from our contact
lists at any time.
If you object to any of the above uses of your personal
information, or believe that any of your personal details
which we are processing are inaccurate or incorrect, please
contact us in one of the abovementioned ways.
Security Cameras
Please note that Norwegian uses CCTV (Closed Circuit
Television) to monitor and record public areas of all
Norwegian ships for the safety and security of our Guests.
This footage is confidential and may be stored for such period
as is permitted under any applicable law, regulation, policy or
code. It is only available for viewing as permitted and required
by law. Norwegian is not responsible for any consequences
arising from the viewing and use of this footage.

32. Reading Down

If any of the terms and conditions of these ANZ Terms and
Conditions, or otherwise included in the Customer Contract,
is invalid, illegal or unenforceable, it will be read down to
the extent necessary to ensure that it is not invalid, illegal
or unenforceable. If that is not possible, the invalid, illegal
or unenforceable term or condition will be severed from the
Customer Contract and the other conditions will remain valid.

ITINERARY NOTES
Important information regarding the itineraries,
pages 22-77.
All times subject to change. For the most up-to-date
information visit ncl.com.
Footnote symbols appear on every itinerary. For an
explanation of the most common symbols, please look
below. For the footnotes that are specific to a particular
itinerary, you can find the explanation noted below the
itinerary.

*

Disembarkation usually begins 2 hours after docking.

u

Due to security reasons, all guests must be on board 1
hour before sailing.

†

Fares are per guest, double occupancy and valid on
select sailings. Additional guest pricing based on 3rdthrough-8th guest in same stateroom.
Departure/Arrival Port
Port of Call
Cruise Route
Cruisetour Destination/Departure/Arrival Port
Cruisetour Route

| TERMS & CONDITIONS, ITINERARY NOTES

115


http://www.ncl.com http://www.ncl.com

Table of Contents for the Digital Edition of 2018-2019 Worldwide Cruising Guide - Australia & New Zealand

Contents
2018-2019 Worldwide Cruising Guide - Australia & New Zealand - Cover1
2018-2019 Worldwide Cruising Guide - Australia & New Zealand - Contents
2018-2019 Worldwide Cruising Guide - Australia & New Zealand - 1
2018-2019 Worldwide Cruising Guide - Australia & New Zealand - 2
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2018-2019 Worldwide Cruising Guide - Australia & New Zealand - Cover4
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