Worldwide Cruising Guide 2018-2020 - 264

264 T E R MS A N D C O N D I T I O N S
The transportation of Guests and baggage is governed by the Terms and
Conditions of the Guest Ticket Contract contained in the Guest Cruise
Ticket. Your acceptance of the Guest Ticket Contract and acceptance of
passage on the vessel constitute acceptance of the terms, conditions and
information contained in this brochure and the Guest Ticket Contract. The
Guest Ticket Contract contains information that affects your legal rights,
and we recommend you read the terms carefully. In the event of conflict
between the Terms and Conditions contained in the Guest Ticket Contract
and 1) these Terms and Conditions; 2) the terms of any Norwegian Cruise
Line advertisement or offer; or 3) the oral or written representations of
any Norwegian representative, the Terms and Conditions contained in the
Guest Ticket Contract shall control.
BAGGAGE LOSS OR DAMAGE
Baggage lost or damaged when boarding or disembarking the ship must
be reported, and an Irregularity Report must be filed with the Guest
Services Desk or Norwegian personnel prior to ship's departure from
port or prior to leaving the local customs area. Norwegian will not be
responsible for any loss or damage which is not so reported. Any liability
for loss or damage to personal baggage shall be limited to $100 per Guest
or otherwise in accordance with the Guest Ticket Contract provisions.
Guests' baggage and property are transported, stored and handled
at owners' risk at all times. Norwegian strongly urges you to insure all
baggage and personal effects prior to leaving your residence.
GUARANTEE AND RATE
Fares are subject to change without notice. Once we have received your
deposit or full payment, the cruise rate is secure except in the event
of substantial increases in operating costs, tariffs or taxes prior to the
sailing date. In such cases, we reserve the right to add a surcharge.
Such surcharge may include a security surcharge or a similar incidental
surcharge. If you select an Air/Sea package, additional governmental
taxes and customs fees may apply. All assessed government or quasigovernment fees and taxes, including port fees, are subject to change
without notice at any time, and we reserve the right to add a surcharge
for these fees and taxes whether you have confirmed a booking under
deposit or have made final payment. All rates and information in this
brochure were in effect at time of printing and are subject to change. We
reserve the right not to honor any published prices that we determine were
erroneous due to printing, electronic or clerical error.
ITINERARY CHANGES
In the event of strikes, lockouts, stoppages of labor, riots, weather
conditions, mechanical difficulties, or for any other reason whatsoever,
Norwegian has the right to cancel, advance, postpone or substitute any
scheduled sailing or itinerary without prior notice. Norwegian shall not
be responsible for failure to adhere to published arrival and departure
times for any of its ports of call. Norwegian may, but is not obliged to,
substitute another vessel for any sailing and cannot be liable for any loss
to Guests by reason of such cancellation, advancement, postponement
or substitution. Reservations are subject to change or cancellation in the
event of a full-ship charter, and in such event Norwegian shall refund all
passage monies paid by the Guest.
MINORS
A Guest under 21 years of age is considered a minor who must be
accompanied in the same, connecting or side-by-side stateroom by a
Guest 21 years or older at the time of embarkation who expressly agrees to
be responsible for the under-21 Guest throughout the cruise. This includes,
but is not limited to, preventing the purchase or consumption of alcohol
contrary to the Norwegian alcohol policy, and preventing the violation of
any ship rules. If the accompanying adult is not the minor's parent or legal
guardian, a Parent/Guardian Consent and Release Form that authorizes
the minor's travel and further authorizes medical treatment in case of an
emergency must be faxed to the Access Desk at 305.436.4147 no later
than one week prior to sailing. If the minor will be sailing to Canada, the
minor's parents must also provide a notarized letter authorizing the minor's
travel. All forms must also be presented at the pier prior to boarding.
Failure to produce this letter at embarkation may result in boarding being
denied with no refund provided.
The age limitation will be waived for married couples under the age of
21 provided proper proof of marriage (an original or certified copy of the
marriage certificate) is presented to a Norwegian representative at the pier.
PAYMENT AND CANCELLATION POLICY
All Guests, including third-through-eighth-berth Guests, must pay the deposit
set forth in Chart A on this page for the applicable cruise at the time of booking
and must pay the final payment within the time prescribed in the chart for the
applicable cruise. Group Guest policies may differ. An additional deposit may
be required for holiday sailings. There is a $25 service fee per ticket for copies
of airline tickets after Guests have sailed. Any of the foregoing requests
should be directed to the Norwegian Documentation Department with a check
made payable to Norwegian Cruise Line for the appropriate amount (allow
two weeks for processing). If you request the documents be sent overnight,
there is a fee. We cannot accept travel agent account numbers. Payment and
cancellation charges may differ by promotion.

A: DEPOSIT SCHEDULE & FINAL PAYMENT
Sail Days

Stateroom Final
Deposit
Payment
Per Person (Prior to
sailing)

Final
Payment
Holiday
Sailings
(Prior to
sailing)

1-Day to 6-Day Cruises

$100 †

120

7-Days or longer

$250 †

120

CANCELLATION FEES ON CRUISE FARES, AIR ADD-ONS, LAND
PACKAGES & OTHER ADD-ON CHARGES
Cancellation fees for cruise, air, land and other charges will follow the
schedule above and apply to all Guests on the reservation. Cancellations
must be telephoned to our Reservations Department. Depending on when
the cruise is canceled, cancellation fees will be assessed as indicated on
Chart B on this page.
* Reservations that are not paid in full by the final payment due date are
subject to cancellation, and in the event a reservation is canceled a
cancellation fee will apply.
* No refunds will be given on any cruise for no-shows.
* No refunds will be made in the event of interruption or cancellation by
any Guest after the cruise begins.

THE HAVEN SUITES*
1-Day to 6-Day Cruises

* No refunds will be given for any missed days of a Land Package.

Per Person 1st and 2nd

$250

120

Per Person 3rd to 8th

$100

120

Singles

$500

120

* Gateway changes, flight date changes and name substitutions
are considered cancellations, and air cancellation fees will apply.
Additionally, spelling corrections may be considered cancellations.

Per Person 1st and 2nd

$750

120

Per Person 3rd to 8th

$250

120

* Name substitutions and departure date changes for cruise, land
and other add-ons are considered cancellations and are subject to
cancellation fees.

Singles

$1,500

120

7-Days or longer Cruises

THE HAVEN GARDEN VILLAS CATEGORIES H1 AND S1
1-Day to 6-Day Cruises
Per Person 1st and 2nd

$750

120

Per Person 3rd to 8th

$250

120

Singles

$1,500

120

Per Person 1st and 2nd

$2,500

120

Per Person 3rd to 8th

$250

120

Singles

$5,000

120

7-Days or longer Cruises

Per person including 3rd to 8th
*All stateroom categories beginning with "H" or "S".
Deposit information is subject to change.
Visit ncl.com for the most up-to-date information.
†

B: CANCELLATION POLICY
Days Prior to
Departure Date

Cruise, Cruisetour, Air, Land and
Add-On Cancellation Fee

1-Day to 6-Day Cruises
89-76 days

Deposit

75-61 days

50% of cruise fare*

60-31 days

75% of cruise fare*

30 days or less

100% of cruise fare

7-Days or longer Cruises, including Hawai`i
11-91 days

25% of cruise fare*

90-61 days

50% of cruise fare*

60-31 days

75% of cruise fare*

30 days or less

100% of cruise fare

The Haven Garden Villas and Suites**
> 119 days prior
to departure date

119-106 days

25% of cruise fare*

105-91 days

50% of cruise fare*

90-61 days

75% of cruise fare*

60 days or less

100% of cruise fare*

*Or deposit, which ever is higher
**All stateroom categories beginning with "H" or "S".
Cancellation policy is subject to change. For the most up-to-date
information visit ncl.com/about/cancellation-fee-schedule

* Cancellation fees for air, land and other add-on charges will apply even if
the reservation is not canceled in full.

* When you purchase our Travel Protection Plan and you cancel your
cruise or Cruisetour for a covered reason, you are protected. If you
cancel for any non-insured reason, Norwegian will give you 75%
(90% with Travel Protection Platinum) of the normally nonrefundable
cancellation charge in future cruise credits.
Requests for refunds must be in writing to Norwegian. Refund processing
time is about three to four weeks. Air tickets issued by our Air/Sea
Department for Guests on our Air/Sea programs are refundable only to
Norwegian. Group Guest policies may differ. Payment and cancellation
charges may differ by promotion.
REFUSAL OF PASSAGE
Norwegian reserves the right to decline to accept or retain any person
as a Guest on the cruise at any time. Each Guest - or, if a minor, his/her
parent or guardian - shall be liable to and reimburse Norwegian for all
damage to the ship and its furnishings, equipment and property caused
by any willful or negligent act or omission on the part of the Guest. The
ship's Captain may refuse transportation to any Guest or may require
any Guest to disembark who, in the sole discretion of the ship's Captain,
is believed to be dangerous to himself or herself or others, or disturbs
Norwegian's other Guests or crew. Such Guest may be left at any port or
place at which the ship calls without any liability to Norwegian. Norwegian
shall not be required to refund any portion of the fare paid by any Guest
who must leave the ship prematurely for any of the reasons set forth in this
paragraph or who voluntarily disembarks or leaves the ship for any other
reason, nor shall it be responsible for lodging, medical-care expenses,
meals, return transportation, or other expenses incurred by the Guest.
MEDICAL SERVICES
A physician and a nurse "medical personnel" are on board for each sailing
and are generally available for Guest consultation during specified hours
and 24 hours a day for medical emergencies while the ship is at sea.
Shipboard infirmaries are equipped to provide only basic medical care and
do not offer care for conditions requiring long-term care or specialized
expertise or equipment. As Norwegian is not in the business of providing
medical care, medical personnel and the services they provide are for
the convenience of our Guests only, and such personnel work directly for
the Guest and charge for their services. The Guest acknowledges that
the ship may travel to destinations where medical care or evacuation is
delayed or unavailable.
Medical personnel on board Carrier's ships shall not be considered as
servants or agents of Carrier. Guest acknowledges and agrees that
Carrier cannot intervene, supervise or direct the medical decisions and/
or care provided by onboard medical personnel and that Carrier shall
not be liable in any respect whatsoever for the medical care, treatment
or diagnosis of Guest by medical personnel on board or ashore, nor for
any other act or omission related to, occurring during, or arising from
the medical treatment, consultation or services provided to or for Guest.
Guests are responsible for all fees and costs associated with medical
services provided by onboard medical personnel or incurred for any
emergency medical evacuation or deviation.

http://www.ncl.com http://www.ncl.com/about/cancellation-fee-schedule

Table of Contents for the Digital Edition of Worldwide Cruising Guide 2018-2020