NEWH Beyond Supplement - July 2020 - 24
hotel
FLOSS BARBER
Back of House, Front of Mind
A new cleanliness transparency is emerging in hospitality
design, and those keeping house are the gatekeepers to
interpandemic hotel reopenings. Housekeepers' sense of
safety, pride in their work, and ability to communicate care
protocols with guests will define industry success moving
forward. Our Back of House, Front of Mind design puts
frontline workers first, positioning our valued housekeepers
at the forefront of the healthful hotel experience.
Smartly designed tools convey sophisti-cated cleaning
standards. The staff uniform is refashioned as wearable
technology: a high-style, body-inclusive, protective coverall
in antimicrobial mesh copper fabric. The cleaning cart
becomes an art object with 360-degree spinner wheels
to maneuver and allow space for guests to pass. Airtight
compartments with a smooth swivel mechanism safely
contain materials to be cleaned.
These branded cleaning elements will be on display as
guests bypass public lounges for the security of their
room. With durable materials that withstand cleaning
and seamless rounded edges, the redesigned corridors
decrease possible areas of contagion. Graphic wayfinding
integrates subtle social distancing cues.
A blue plexiglass vestibule pops out from each room entry,
providing a hands-free sanitization space with lavenderscented disinfecting mist. Phygital elements display digital
input on physical interfaces for communication with
housekeeping staff, and the transparent vestibule emits a
warm purple glow once the room has been disinfected.
The new employee breakroom exudes the serenity of
a traditional hotel spa, providing staff with a protective
respite. Staff move through a sanitization chamber similar
to the guestroom vestibules and remove their coverall. In
the greenhouse-inspired lounge, digital wallpaper displays
nature scenes, charging stations power mobile devices,
and a wellness room allows private meditation or rest.
Housekeeping staff can be our best asset and authority
in cleaning protocols. Moving them from the Back of the
House demonstrates values-based transparency, and
keeping staff members' wellbeing Front of Mind ensures
continued comfort and care for all in hospitality. ❙❘❚
Design Team: Anne Marchessault, Sequoyah Hunter‐Cuyjet, Leah Stoner, and Danielle Puccini
24 www.newh.org
http://www.newh.org
NEWH Beyond Supplement - July 2020
Table of Contents for the Digital Edition of NEWH Beyond Supplement - July 2020
NEWH Beyond Supplement - July 2020
Letter from the NEWH, Inc. President
BEYOND Competition Judges
BEYOND Competition Winners
BEYOND competition winners
Firm Directory
Ad Index
NEWH Beyond Supplement - July 2020 - NEWH Beyond Supplement - July 2020
NEWH Beyond Supplement - July 2020 - Cover2
NEWH Beyond Supplement - July 2020 - 3
NEWH Beyond Supplement - July 2020 - Letter from the NEWH, Inc. President
NEWH Beyond Supplement - July 2020 - 5
NEWH Beyond Supplement - July 2020 - BEYOND Competition Judges
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NEWH Beyond Supplement - July 2020 - BEYOND competition winners
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NEWH Beyond Supplement - July 2020 - Firm Directory
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NEWH Beyond Supplement - July 2020 - Ad Index
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