NEWH - Winter 2020 - 50

INTERVIEW

The Langham, Melbourne

The Langham, Hong Kong

The Langham, Sydney

How do you think people's expectations of luxury hotels are changing?
Luxury hotels have had the highest standards of hygiene even before the pandemic and security and privacy will be important factors.
People will want to travel better than before and are seeking natural destinations-awe-inspiring experiences that will improve mental
and physical wellbeing. They will travel with purpose and want experiences that connect with communities. In the shorter term,
staycations, road trips, and domestic holidays will be more popular. And people are seeking more private space, so luxury villas in resorts
or exclusive private residences will be what people aspire and expect of luxury retreats and hotels.
What plans and aspirations do you have for Langham Hospitality Group?
Our goal is to have Langham hotels in key capital and gateway cities around the world, but we are very measured and we focus in the
pace of our growth. The key priority is to be in the best location in these cities. We'd rather take our time than lend our brand name at a
subpar location.
How do you aim to achieve a good balance, and what do those closest to you think of your attempts?
I like what I do so I do not regard my job as work. For balance, my family home in Switzerland is a good distraction when I get the chance
to go back. It is secluded and up in the mountains, so close to nature where I recharge. In terms of my attempts to achieve a good
balance, my wife will say I can improve on it.
What is the motto that you are living by during this period?
Take good care of each other, stay positive, and keep moving forward. Together, we will emerge from this turbulent period stronger.

NEWH UK chapter board member Can Faik is an award-winning journalist and editor of Hospitality Interiors. He is renowned for
his far-ranging perspective on the hospitality industry worldwide and as the go-to guy for news, trends, and developments. ❙❘❚

50 www.newh.org



http://www.newh.org

NEWH - Winter 2020

Table of Contents for the Digital Edition of NEWH - Winter 2020

NEWH - Winter 2020
TABLE OF CONTENTS
PRESIDENT’S LETTER
NEWS
GUEST PERSPECTIVE
GUEST PERSPECTIVE
WHO’S WHO
CONFERENCE ROUNDUP
HAVE YOU SEEN?
SCHOLARSHIPS
SCHOLARSHIP HEROES
INTERVIEW
SUSTAINABILITY
Q&A: EDGAR GUTIERREZ
Q&A: BRITTANY SPINNER
Q&A: VANESSA VAUGHAN
ON THE COVER
PROJECT: WHITE ELEPHANT PALM BEACH
PROJECT: TERRAMOR OUTDOOR RESORT
PROJECT: citizenM SEATTLE
PROJECT: MELT BY MELISSA
PROJECT: LEFAY RESORT
CHAPTER HIGHLIGHTS
SAVE THE DATE
NEW MEMBERS
PARTNER PROFILES
AD INDEX
NEWH - Winter 2020 - NEWH - Winter 2020
NEWH - Winter 2020 - Cover2
NEWH - Winter 2020 - TABLE OF CONTENTS
NEWH - Winter 2020 - PRESIDENT’S LETTER
NEWH - Winter 2020 - 5
NEWH - Winter 2020 - NEWS
NEWH - Winter 2020 - 7
NEWH - Winter 2020 - GUEST PERSPECTIVE
NEWH - Winter 2020 - 9
NEWH - Winter 2020 - 10
NEWH - Winter 2020 - 11
NEWH - Winter 2020 - GUEST PERSPECTIVE
NEWH - Winter 2020 - 13
NEWH - Winter 2020 - 14
NEWH - Winter 2020 - 15
NEWH - Winter 2020 - WHO’S WHO
NEWH - Winter 2020 - 17
NEWH - Winter 2020 - 18
NEWH - Winter 2020 - 19
NEWH - Winter 2020 - 20
NEWH - Winter 2020 - 21
NEWH - Winter 2020 - 22
NEWH - Winter 2020 - 23
NEWH - Winter 2020 - 24
NEWH - Winter 2020 - 25
NEWH - Winter 2020 - CONFERENCE ROUNDUP
NEWH - Winter 2020 - 27
NEWH - Winter 2020 - HAVE YOU SEEN?
NEWH - Winter 2020 - 29
NEWH - Winter 2020 - 30
NEWH - Winter 2020 - 31
NEWH - Winter 2020 - 32
NEWH - Winter 2020 - 33
NEWH - Winter 2020 - 34
NEWH - Winter 2020 - 35
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NEWH - Winter 2020 - 38
NEWH - Winter 2020 - 39
NEWH - Winter 2020 - SCHOLARSHIPS
NEWH - Winter 2020 - 41
NEWH - Winter 2020 - 42
NEWH - Winter 2020 - 43
NEWH - Winter 2020 - SCHOLARSHIP HEROES
NEWH - Winter 2020 - 45
NEWH - Winter 2020 - INTERVIEW
NEWH - Winter 2020 - 47
NEWH - Winter 2020 - 48
NEWH - Winter 2020 - 49
NEWH - Winter 2020 - 50
NEWH - Winter 2020 - 51
NEWH - Winter 2020 - SUSTAINABILITY
NEWH - Winter 2020 - 53
NEWH - Winter 2020 - 54
NEWH - Winter 2020 - 55
NEWH - Winter 2020 - Q&A: EDGAR GUTIERREZ
NEWH - Winter 2020 - 57
NEWH - Winter 2020 - Q&A: BRITTANY SPINNER
NEWH - Winter 2020 - 59
NEWH - Winter 2020 - Q&A: VANESSA VAUGHAN
NEWH - Winter 2020 - 61
NEWH - Winter 2020 - ON THE COVER
NEWH - Winter 2020 - 63
NEWH - Winter 2020 - PROJECT: WHITE ELEPHANT PALM BEACH
NEWH - Winter 2020 - 65
NEWH - Winter 2020 - 66
NEWH - Winter 2020 - 67
NEWH - Winter 2020 - PROJECT: TERRAMOR OUTDOOR RESORT
NEWH - Winter 2020 - 69
NEWH - Winter 2020 - 70
NEWH - Winter 2020 - 71
NEWH - Winter 2020 - PROJECT: citizenM SEATTLE
NEWH - Winter 2020 - 73
NEWH - Winter 2020 - 74
NEWH - Winter 2020 - 75
NEWH - Winter 2020 - 76
NEWH - Winter 2020 - 77
NEWH - Winter 2020 - PROJECT: MELT BY MELISSA
NEWH - Winter 2020 - 79
NEWH - Winter 2020 - PROJECT: LEFAY RESORT
NEWH - Winter 2020 - 81
NEWH - Winter 2020 - 82
NEWH - Winter 2020 - 83
NEWH - Winter 2020 - CHAPTER HIGHLIGHTS
NEWH - Winter 2020 - 85
NEWH - Winter 2020 - 86
NEWH - Winter 2020 - 87
NEWH - Winter 2020 - 88
NEWH - Winter 2020 - 89
NEWH - Winter 2020 - 90
NEWH - Winter 2020 - 91
NEWH - Winter 2020 - 92
NEWH - Winter 2020 - 93
NEWH - Winter 2020 - 94
NEWH - Winter 2020 - 95
NEWH - Winter 2020 - SAVE THE DATE
NEWH - Winter 2020 - 97
NEWH - Winter 2020 - NEW MEMBERS
NEWH - Winter 2020 - 99
NEWH - Winter 2020 - 100
NEWH - Winter 2020 - 101
NEWH - Winter 2020 - PARTNER PROFILES
NEWH - Winter 2020 - 103
NEWH - Winter 2020 - 104
NEWH - Winter 2020 - 105
NEWH - Winter 2020 - AD INDEX
NEWH - Winter 2020 - Cover3
NEWH - Winter 2020 - Cover4
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