Nearshore Americas Presents: Jamaica BPO 2012 - 15

BPO Jamaica
in U.S. contact centers – Primarily because our people see it less of a transient job and more of a career opportunity. There are lots of avenues for career growth and our middle managers grow from customer service agents. When we look at total operating costs, labor rates are competitive and the quality of labor is very high; that quality represents very good value for money.

Experience the Future of Caribbean Outsourcing

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We recruit from Montego Bay and Kingston
Our customer facing employees are all recruited from Montego Bay. Our senior leadership, workforce management, and design personnel we recruit mainly from Kingston. The major advertizing agencies are there as well as the country’s tertiary Institutions. Montego Bay has been developing rapidly so we’ve had success relocating people from Kingston.

JAMPRO - Jamaica’s investment and export promotion agency - is the gateway which connects the world to Jamaica, enabling professionals from around the globe to tap into the wealth of trade and investment opportunities available in the country. JAMPRO’s mission is to stimulate, facilitate, and promote the development of trade and industry, and export and investment activities in all sectors of the island’s economy. The agency drives this process through focus on a number of targeted sectors which include the creative industries (ﬁlm, music and entertainment), manufacturing, tourism, agri-business, information and communication technology, mining, and professional services. For questions regarding this document and for additional information about business incentives available to investors, please contact JAMPRO at info@jamprocorp.com

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Nearshore Americas Presents: Jamaica BPO 2012

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