NFPA Journal - January/February 2018 - 40
H E A LT H C A R E
App or
Ambulance?
How ride-sharing services like Uber and Lyft are
becoming part of emergency medical transport
and the community health care model.
By Angelo Verzoni
LAST YEAR, A DRIVER for the ride-sharing service Uber went
online to recount the harrowing details of transporting a young woman to a
hospital in Chicago.
The call came from a nightclub. When the driver arrived, a bouncer for
the club explained that the woman was intoxicated with drugs and alcohol
and needed to be taken to the emergency room. The woman and a friend got
into the car. "While en route, the girl vomited, stopped breathing, and was
unresponsive to her friend," the driver wrote on uberpeople.net, an online
chat forum. "The other girl was losing it, screaming and crying, which only
heightened the stress. I blew every red light to the hospital with flashers
going and horn wailing. At the hospital, ER personnel crawled through my
backseat area to extract and resuscitate the patient."
Stories like these aren't uncommon on the forum. There are posts about
bloodied bar brawlers, women in labor, and men having chest pains, all
seeking a trip to the hospital by way of an Uber-in many cases, when an
ambulance would have been the better option. u
40 | NFPA JOURNAL * J A N U A R Y / F E B R U A R Y 2 0 1 8
http://www.uberpeople.net
Table of Contents for the Digital Edition of NFPA Journal - January/February 2018
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