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28
Cook Children's
Medical Center
Oncology
GET ME ORIENTED /// CHAPTER 19A
Important
Phone Numbers
» If you have a question or update for the medical team, please call the Nurses
Line during business hours: 682-885-7281.
» For truly urgent needs after hours and the weekends, you can speak with the
Oncologist on call by calling the Main Hospital Operator 682-885-4000.
» If you need assistance with non-medical issues, please contact the AYA
Navigator via email at ayaprogram@cookchildrens.org or call 682-885-3358.
MyCookChildren's (MyChart)
This is an online patient portal that gives you access to your appointment schedule,
summaries of visits, test results, as well as a way to communicate with your oncology team,
to request medication refills and pay bills online. You can even do video visits through your account.
» To sign up, call 682-303-4367, go to mycookchildrensaccess.cookchildrens.org/
or sign up at your next office visit.
» You can message anyone on your healthcare team through this portal at any time, just like email.
Do not use MyCookChildren's messaging for urgent needs though- call one of the numbers above.
TEXT
MESSAGING
We understand that you are living a busy life, and that sometimes the best way
to get in touch with you is through text messages. In order to do this we use
an online texting service. Please be sure to let us know what your preferred
method of communication is.
How We Use Text Messaging:
» We will text occasionally to let you know about upcoming events or resources.
» We may also text you to check in and see how you're doing.
How We Ask You to Use Text Messaging:
» If you have any questions about our message, or want to let us know how
you're doing it's fine to reply to our text messages.
» Please only use this number between 8am and 5pm Monday-Friday.
» Only use texting for non-urgent issues. We don't always get your message
right away.
https://mycookchildrensaccess.cookchildrens.org/ https://fwaya.org/

What Do I Do Now?

Table of Contents for the Digital Edition of What Do I Do Now?

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