NewsLine - June 2011 - (Page 30)

Short Takes FEHC Data Featured in New AHRQ Report Every year since 2003, the National Healthcare Quality Report has shed important light on the nation’s progress toward improving healthcare quality. 2010 About FEHC The Family Evaluation of Hospice Care is a post-death survey that is made available to NHPCO provider-members free of charge. It is designed to yield actionable information about the quality of your organization’s hospice care from the perspective of family caregivers. Here’s how it works: • • NHPCO provides the survey materials. Participating organizations are asked to (1) print and mail the surveys from one to three months following the patient’s death, and (2) compile and submit responses to NHPCO on a quarterly basis. Each quarter, NHPCO prepares a personalized report for participants that shows their organization’s individual results, plus state and national results for comparison. Quality Quality e Research and Agency for Healthcar • in Health Care Advancing Excellence Produced by the Agency for Healthcare Research and Quality (AHRQ) and mandated by Congress, the annual report uses data based on more than 200 healthcare measures to show trends in several areas of quality— effectiveness, patient safety, timeliness, patientcenteredness, care coordination, efficiency, health system infrastructure, and access. Since 2005, findings from NHPCO’s Family Evaluation of Hospice Care (FEHC) have been among the select data cited in the report. In the new “2010 Report,” just released on February 29, 2011, NHPCO’s Research team provided both data and guidance for three of the six measures discussed under “Supportive and Palliative Care.” The three measures address: • Emotional and Spiritual Support—Did hospice patients receive the right amount of help for feelings of anxiety or sadness? • Effective Communication—Did the families of hospice patients receive the amount of information they expected while the patient was dying? • High-Quality Palliative Services—Did hospice patients receive care consistent with their stated end-of-life wishes? EOL Care: One of the Few Areas Showing Improvement The 2010 Report features more coverage about end-of-life care than previous editions, in large part because the National Priorities Partnership has identified it as one of several national priorities. Together with patient and family engagement, end-of-life care was also one of the few areas that has shown improvement. The full report (or specific chapters) can be viewed or downloaded from the AHRQ website. • To learn more, visit 30 NewsLine

Table of Contents for the Digital Edition of NewsLine - June 2011

Managing a Multigenerational Workforce
A Message From Don: Why a National Center?
We Earned Our Merit Badge in Value (display ad)
Do It Well, Make It Fun
Introducing NHPCO’s Custom Print (display ad)
Honorees from Quality on Display
Experience the ACHC Difference (display ad)
Personalize Your Outreach and Education (display ad)
The Pathways Counseling Center of Pathways Hospice
Voice of NCHPP: Integrating Touch Therapies into the CNA’s Practice
NCHPP CNA Section: Getting Involved
FEHC Data in New AHRQ Report
Michel’s Walkathon to Promote ‘Dying Well’
Become a WHV Partner
Get Hospice-specific Management Training Without Leaving Home
New Report on Importance of Consumer Engagement
Toolkit to Implement Concurrent Care for Children Requirement
Recruiting Problems? HMR (display ad)
Upcoming Educational Offerings
Cover 2
FHSSA Newsletter

NewsLine - June 2011