NewsLine - July 2013 - (Page 8)

According to a 2012 consumer survey conducted by the National Funeral Directors Association (NFDA), about 75 percent of respondents felt that a funeral was either extremely important or important to the grieving and healing process. This feedback alone points to the value of improving understanding and communication between hospice professionals and funeral directors — the very goal of a new collaboration between NHPCO and NFDA. Through this collaboration — and the sharing of information and resources — both organizations hope to open up communication channels and foster mutual respect within their respective fields. In this article, Jessica Koth discusses today’s funeral service industry, citing several recent studies that shed light on consumer perceptions and expectations. Funeral Service in America: What Consumers Think and Want By Jessica Koth 8 NewsLine

Table of Contents for the Digital Edition of NewsLine - July 2013

Counseling for Better Quality of Life  
A Message From Don
Funeral Service in America
ehospice USA (display ad) 
Simione Consulting (display ad)  
FHSSA: From Kansas City to Africa (display ad)
Managing Dyspnea  
Lighthouse of Hope Fund (display ad)
New Tip Sheets on Pain
Supporting Fathers and Other Males 
Member News 
Compliance Tip  
Innovation and Excellence at CTC (display ad)
Videos Worth Watching
Links to Resources on the NHPCO Website 

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