Incentive - May 2009 - (Page 6)

HEADLINES Interview: Christine Duffy PAGE 20 The president and CEO of Maritz Travel discusses her road to the top and the most recent obstacles on that path Incentive House Roundtable PAGE 24 Leaders of Carlson Marketing, EIM, LaBov & Beyond, Maritz Travel and Patriot Marketing Group discuss AIG and the future of incentives The Worst is Over The economy is still a question mark, but attacks on the validity of incentive travel programs seem to have abated BY LEO JAKOBSON L ooking back over the last two months, it’s clear that for the incentive industry, the old saying holds true: March came in like a lion Rep. Barney Frank tells Rep. Shelley Berkley of Las Vegas that incentive travel won’t be banned. and went out like a lamb. Actually, considering the stilluncertain state of the economy, “lamb” might be overstating the case a little. But for a month that started with the incentive industry suddenly fighting for its life after a wave of program cancellations, threats of program-crippling legislation and public denunciations from the President and leaders of Congress, April turned out to be a remarkably calming month. The relief came in two stages. The first was President Barack Obama’s March 11 White House meeting with leaders of the hospitality and motivation industry, after which the president voiced his support for legitimate business travel. The second came on April 1, when Rep. Barney Frank (D-Mass.), chairman of the House Financial Services Committee and the congressman spearheading legislative moves to limit compensation to executives of companies that have accepted federal bailout funds, formally stated his support for incentive and meeting travel on the floor of the House of Representatives. That took the form of a colloquy—a formal conversation read into the House’s records— between Rep. Frank and Rep. Shelley Berkley (D-Nev.), who represents Las Vegas, discussing the intent of a bill on executive compensation for Troubled Asset Relief Program (TARP) fund recipients. The colloquy began with Rep. Berkley reciting the damage done to the meeting, event and incentive travel business by the perception that Congress felt TARP recipients were wasting taxpayer dollars by engaging in any type of business travel, and that false perception was causing even executives of financially sound companies to ban such travel as well. The heart of it is this exchange: Rep. Berkley: “I would like to clarify with the Chairman that nothing in this bill or the amendments to be offered today would discourage or limit the use of meetings, events or incentive travel organized by a company that serve legitimate A new study finds that employers and employees have very different views on what motivates. The study, developed by OfficeTeam and the International Association of Administrative Professionals (IAAP), finds: Top five forms of recognition (managers’ responses) Top five forms of recognition (staff responses) 1. 2. 3. 4. 5. Promotion Cash Paid time off Boss shares achievement In-person thank you 1. In-person thank you Boss shares achievement (tied for first) 3. Promotion 4. Membership to a professional association 5. Registration for a conference or seminar The research also revealed how instrumental recognition is in attracting and retaining professionals, even in a soft economy. Two out of three administrative employees polled said they would likely leave their jobs if they did not feel appreciated by their manager. Seven out of 10 support professionals said the company’s recognition program would factor into their decision to accept a job with a potential employer. 6| Incentive | May 2009 |

Table of Contents for the Digital Edition of Incentive - May 2009

Incentive - May 2009
Editor’s Note
Cover Story
Incentive House Roundtable
Incentive Strategies
Travel News
Up and Coming Destinations
Florida Beaches
Marvelous Mexico
Size and Style Matter in Luggage, Leather
Dining Gift Cards
Gift Cards Aid Archdiocese’s Wellness

Incentive - May 2009