IIDA – Perspective Fall/Winter 2019 - 23

quick viability studies to determine whether they were
worth pursuing. Most were either too small, too out of
the way, or couldn't be adapted to meet healthcare facility
codes. In one case, they found a site downtown that met
many requirements, but the client worried that it was too
centrally located, raising the risk that patients would fear
running into people they knew. They ultimately chose a
small urban site that was adjacent to a bar and other small
commercial establishments, an apartment building, and
single-family homes.

Photos by: (above and left) David Miller

Finding a Balance
Like all Planned Parenthood facilities, the single entrance
to the Ithaca site features a metal detector and check-in
desk protected by bulletproof glass. "Even in Ithaca, which
is a liberal college town, security is critical," she says.
Once past the check-in area, Chiang's team chose an
L-shaped design and created a garden in the corner behind a
wall of windows in the waiting room to give it a more natural
feel. "Even though you are 40 feet (12 meters) from the
parking lot, it feels like you are in a garden," she says. In the
summer the space is lush with vegetation, and in the winter it's
covered in snow and ice. "It's even prettier then," she says.
Adding gardens and greenery is a common theme in
newer Planned Parenthood designs, says Sarah Stoesz,
president and CEO of Planned Parenthood North Central
States. A few years ago, several Planned Parenthood groups
hosted patient and staff focus groups to identify the design

elements they wanted in new facilities. For example, they
said they wanted light, bright spaces with living things and
flexible seating in waiting areas to accommodate different
patient groups. That feedback was shared across the
Planned Parenthood network. "Every facility does their
own thing, but many affiliates use these design elements as
a starting point," Stoesz says.
The patients also want privacy, particularly when using
abortion services. Chiang addressed this need by secluding
abortion procedure rooms and recovery spaces at the back
of the facility. These procedures are also conducted during
different operating hours to create an additional sense of
privacy. Soft lighting, screen prints of clouds on the ceiling
over exam tables, and small windows that look out at the
garden add a further sense of calm and seclusion.
Chiang's team also considered the needs of staff in this
space. "The Planned Parenthood staff have the unique
challenge of needing to address and treat patients who are
particularly vulnerable and in some cases may be seeking
care under distressed conditions," she says. Her team
focused on creating large spaces using a muted palette
of soothing colors and natural light. "The acoustical
separation between spaces also provided a sense of security
for the patients, knowing that they could have confidential
conversations," she says.
Taking staff needs into consideration is very important,
says Stoesz. "The people who work here care deeply about
our mission, but in this political era it can get exhausting,"

fall/winter 2019

Like all Planned
Parenthood
facilities, the
entrance to
the site in
Ithaca, New
York, features a
metal detector
and check-in
desk banked
by bulletproof
glass.

perspective

23



IIDA – Perspective Fall/Winter 2019

Table of Contents for the Digital Edition of IIDA – Perspective Fall/Winter 2019

IIDA – Perspective Fall/Winter 2019
From IIDA
Contents
Next
Talk, Talk
Pre/Post
Education Revolution
A Planned Balance
Give & Take
The new Communal Living
Future Forces
Scratch Pad
Insider Intel
IIDA News + Updates
Why This Design Works
IIDA – Perspective Fall/Winter 2019 - IIDA – Perspective Fall/Winter 2019
IIDA – Perspective Fall/Winter 2019 - Cover2
IIDA – Perspective Fall/Winter 2019 - From IIDA
IIDA – Perspective Fall/Winter 2019 - Contents
IIDA – Perspective Fall/Winter 2019 - 3
IIDA – Perspective Fall/Winter 2019 - 4
IIDA – Perspective Fall/Winter 2019 - 5
IIDA – Perspective Fall/Winter 2019 - Next
IIDA – Perspective Fall/Winter 2019 - 7
IIDA – Perspective Fall/Winter 2019 - 8
IIDA – Perspective Fall/Winter 2019 - 9
IIDA – Perspective Fall/Winter 2019 - Talk, Talk
IIDA – Perspective Fall/Winter 2019 - 11
IIDA – Perspective Fall/Winter 2019 - Pre/Post
IIDA – Perspective Fall/Winter 2019 - 13
IIDA – Perspective Fall/Winter 2019 - Education Revolution
IIDA – Perspective Fall/Winter 2019 - 15
IIDA – Perspective Fall/Winter 2019 - 16
IIDA – Perspective Fall/Winter 2019 - 17
IIDA – Perspective Fall/Winter 2019 - 18
IIDA – Perspective Fall/Winter 2019 - 19
IIDA – Perspective Fall/Winter 2019 - A Planned Balance
IIDA – Perspective Fall/Winter 2019 - 21
IIDA – Perspective Fall/Winter 2019 - 22
IIDA – Perspective Fall/Winter 2019 - 23
IIDA – Perspective Fall/Winter 2019 - 24
IIDA – Perspective Fall/Winter 2019 - 25
IIDA – Perspective Fall/Winter 2019 - 26
IIDA – Perspective Fall/Winter 2019 - 27
IIDA – Perspective Fall/Winter 2019 - Give & Take
IIDA – Perspective Fall/Winter 2019 - 29
IIDA – Perspective Fall/Winter 2019 - 30
IIDA – Perspective Fall/Winter 2019 - 31
IIDA – Perspective Fall/Winter 2019 - 32
IIDA – Perspective Fall/Winter 2019 - 33
IIDA – Perspective Fall/Winter 2019 - 34
IIDA – Perspective Fall/Winter 2019 - 35
IIDA – Perspective Fall/Winter 2019 - The new Communal Living
IIDA – Perspective Fall/Winter 2019 - 37
IIDA – Perspective Fall/Winter 2019 - 38
IIDA – Perspective Fall/Winter 2019 - 39
IIDA – Perspective Fall/Winter 2019 - 40
IIDA – Perspective Fall/Winter 2019 - 41
IIDA – Perspective Fall/Winter 2019 - 42
IIDA – Perspective Fall/Winter 2019 - 43
IIDA – Perspective Fall/Winter 2019 - Future Forces
IIDA – Perspective Fall/Winter 2019 - 45
IIDA – Perspective Fall/Winter 2019 - 46
IIDA – Perspective Fall/Winter 2019 - 47
IIDA – Perspective Fall/Winter 2019 - 48
IIDA – Perspective Fall/Winter 2019 - 49
IIDA – Perspective Fall/Winter 2019 - Scratch Pad
IIDA – Perspective Fall/Winter 2019 - 51
IIDA – Perspective Fall/Winter 2019 - Insider Intel
IIDA – Perspective Fall/Winter 2019 - 53
IIDA – Perspective Fall/Winter 2019 - IIDA News + Updates
IIDA – Perspective Fall/Winter 2019 - 55
IIDA – Perspective Fall/Winter 2019 - Why This Design Works
IIDA – Perspective Fall/Winter 2019 - Cover3
IIDA – Perspective Fall/Winter 2019 - Cover4
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2019fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2019summer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2019spring
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2018fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2018summer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2018spring
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2017fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2017springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2016fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2016springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2015fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2015springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2014fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2014springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2013fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2013springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2012fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2012springsummer
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2011fallwinter
https://www.nxtbook.com/nxtbooks/nielsen/perspective_2011springsummer
https://www.nxtbookmedia.com