Successful Meetings - April 2010 - (Page 6) The Authority on Meetings & Incentives 04.10 ONLINE RIGHT NOW Breaking News Daily Our editors scour the landscape of the meetings business for news you need to know now. Daily coverage of openings and renovations at resorts, hotels, conference centers, and convention centers, as well as news and whitepapers from industry associations. 14 Join Planners Connect Planners Connect is our new social media site featuring webinars, networking opportunities, industry news, and mentoring. Visit to sign up. Featured Articles See the latest in-depth pieces from our editors on topics such as meeting logistics, contract negotiations, F&B trends, training programs, and much more. Follow Us on Twitter! news update 8| 10 | EDITOR’S LETTER Clean Sweep. By Vincent Alonzo 16 | INCENTIVE INSIGHTS 10 ways to master the art of recognition writing. By Roy Saunderson We’ll keep you updated on the latest industry news as well as upcoming webcasts and programming from Successful Meetings. Follow us at Directory of On-Line Services • • • • • • • • Planning Tools Industry News Articles Destination Guide Industry Research Career Tips Events Special Offers STRATEGIC TRAVEL SYMPOSIUM: Sharp Economic Recovery Will Further Boost Travel, Predicts Economist; IAEE Launches Social Media Task Force 17 | FOOD & BEVERAGE Cupcake Crazy. By Andrea Doyle planner’s workshop 20 | VISIONARIES 14 | PERSONAL SUCCESS To Protect and Serve. By Donna M. Airoldi & Kinley Levack Ed Koch, former mayor of New York City, on balancing budgets, leadership, and epitaphs. By Andrea Doyle Community Links 6 I SM I April 2010 I

Table of Contents for the Digital Edition of Successful Meetings - April 2010

Successful Meetings - April 2010
Editor's Letter
Strategic Travel Symposium
Personal Success
Incentive Insights
Food & Beverage
Cover Story: Change Makers
Game Meetings: Betting On Green
Spreading Out
Golf Resorts: For the Birds

Successful Meetings - April 2010