STORES BIG Show Preview 2010 - (Page Cover1)

BIG Show Preview Visit Jesta I.S. Complete end-to-end solutions Sourcing | Retail | POS | SCM at booth 2437! January 10–13, 2010 The NRF Value Proposition or nearly a century, NRF has served the retail industry through excellence in advocacy and education. The secret to our success is simple: We share our members’ passion and excitement for everything retail. We are the one retail trade group that truly represents the entire breadth and the diversity of the industry. Whether you are a multi-billion dollar global operation or a mom-andpop shop located in Middle America, there is a place for you right here. We take great pride in our wellearned position of thought leadership within the industry and in our ability to deliver inspiring leaders and experts in all areas of retail to energize our committees and our events. The line-up of speakers for our 99th Annual Convention & EXPO, which gets under way Sunday in New York City, is the most obvious example. The Super Sessions alone will feature retail leaders like Tory Burch, Howard Levine of Family Dollar Stores, legendary retailer Allen Questrom, Steve Sadove of Saks, Tesco’s Sir Terry Leahy, HSN’s Mindy Grossman and Jon Luther of Dunkin’ Brands. Back in Washington — and, more specifically, on Capitol Hill — NRF has once again been recognized for its powerful lobbying expertise. The coming year will undoubtedly be wrought with challenges, both to the economy and the political landscape. NRF takes its role as retail’s voice very seriously and is poised to continue to work on your behalf to ensure retail enjoys a robust and healthy future. Tracy Mullin NRF President and CEO The hustle and bustle of New York’s Times Square await attendees of NRF’s 99th Annual Convention & Expo. For a guide to the Big Apple, see page 6. Six Leaders, Five Questions very event needs the support of key industry partners, and Retail’s BIG Show is no exception. Leading sponsors of NRF’s 99th Annual Convention & Expo include American Express, Deloitte, IBM, KSA, Oracle and SAS. What’s ahead for the retail industry in the coming year, and what issues are these companies fol- Angove lowing most closely? STORES asked executives at each of these six companies to share their insights on a handful of key questions. They include: ›› Duncan Angove, general manager and senior vice president, Oracle Retail ›› Christopher Hollins, vice president, Traditional Retail Strategic Relations Group, American Express ›› Stacy Janiak, vice chairman and U.S. retail leader, Deloitte ›› Karen Lowe, general manager, IBM Global Retail Industry ›› Madison Riley, managing director, North America, Kurt Salmon Associates ›› Lori Schafer, executive advisor to the SAS Global Retail Practice We’ve just closed the book on the most difficult year in retailing in recent memory. What business lessons did retailers learn in 2009? Angove: As a business partner to retailers, we have learned many important lessons alongside our customers this year. We believed it before, but we now know without doubt that retailers must innovate to survive. For Oracle, that means … developing both new and improved technologies and systems that enable retailers to support their business strategies. Hollins Hollins: The basics of successful leadership became See “Leaders” on page 12 Latest Sensations at Innovation Station n exciting new feature debuting in the BIG Show EXPO Hall is the Innovation Station, which will provide unique insight into the minds of great retail pioneers. Learn about the innovations, lessons learned and best practices that contributed to their success. Begin your experience in the Station’s Central Hub, where you’ll see compelling video interviews with today’s top retail CEOs, CIOs and CMOs. These industry leaders talk about the challenges they are facing today, including: ›› Delivering the bottom line ›› Connecting with your customer ›› Cross-channel integration ›› Creating customer experience See “Innovation” on page 8 http://www.nrf.com/annual10

Table of Contents for the Digital Edition of STORES BIG Show Preview 2010

Stores BIG Show Preview 2010
The NRF Value Proposition
Latest Sensations at Innovation Station
Six Leaders, Five Questions
Giorgio Borruso's Vision: Retail as Theater
Things to See and Do - But Mostly, Where to Nosh - in New York

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