Spirit Magazine - January 2014 - (Page 39)

Wise Guide Q+A Choice Words Master negotiator Ron Shapiro offers a crash course in effective communication. What about when proposing budget changes? Be clear about the funds you seek and what they'll be used for. While communicating your request, show that you've done your research by noting precedents and comparable situations. Know that it's OK to ask for a little more than you need, but stay within reason. If you're denied, try not to take it personally. Remember, it's the idea being rejected, not you. Ronald M. Shapiro is the author of Perfecting Your Pitch: How to Succeed in Business and in Life by Finding Words That Work. IlluSTRATION BY jASON SChNeIDeR What can you do to prepare for a pitch? I use a simple, systematic approach that I call the three Ds: draft, devil's advocate, and deliver. Start by writing out every point you want to make or feeling you want to express. Next, find a friend or associate who can objectively suggest revisions. Finally, practice-preferably with another person. By doing so, you'll not only prepare yourself for questions that might arise, but you'll increase your comfort level, allowing you to communicate with confidence. any tips on asking for a raise? Craft a message that outlines your accomplishments, your compensation history, and, if known, comparable salaries. You should have a number in mind. Once you're in your boss's office, express appreciation for opportunities, yet be firm in discussing your contributions. Anticipate questions that might arise, and have answers ready. Speak with selfassurance, and remember that it's what you say and how you say it that counts. What types of language should you avoid altogether? In any scenario, keep from using words that attack or show anger. You should also steer clear of generalizations and overstatements-things like always, never, and all. And avoid unreasonable demands. Trust and credibility take time to build and can be easily lost if you fall into these communication traps. january 2014 spirit 39

Table of Contents for the Digital Edition of Spirit Magazine - January 2014

Spirit Magazine - January 2014
Contents
Gary’s Greeting
Gary’s Greeting en Español
Star of the Month
Freedom Story
From the Editor
Your Words
Your Pictures
Do Detective Work
Media Center
Eat Drink Sleep
Blend Bourbon and Bitters
Munch on Mozzarella
Rendezvous in Rosemary Beach
Wise Guide
Communicate With Confidence
Put a Stop to Stalling
The Numbers
Make or Break a Beauty Habit
Keep a Secret
Business
Plan a Day in Providence
Secure a Career Coach
Get in the Games
The Long Run
Your Adventure in Wichita
Promotional Series: New Year, New You
Calendar
Fun!
Spotlight
Community Outreach
Products & Services
Flight Service
Terminal Maps
Information
Rapid Rewards and A+ Rewards Partners
Route Map
The “If” List

Spirit Magazine - January 2014