Spirit Magazine - February 2014 - (Page 140)
Spotlight
+
Enhancing the
Mobile Experience
SWA's redesigned app simplifies your travels.
TICKET TO RIDE
Go paperless
with a Mobile
Boarding Pass.
140 SPIRIT FEBRUARY 2014
In 2007, Southwest Airlines
launched the first mobile version
of southwest.com. That same
year, the iPhone was unveiled,
forever changing our idea of what
a smartphone could be. Southwest
was the first U.S. airline to launch
an app for the iPhone in 2009,
which was followed soon thereafter by an app for both Android
and BlackBerry devices. Today,
more than one million Customers
checkin for a Southwest flight on
their phones each month.
As the mobile world continues
to change, Southwest keeps
working to enhance the Customer
experience in that arena. The
Southwest mobile web site and app
for iPhone and Android recently
underwent a complete redesign,
keeping the same great features
from our previous app while adding a number of new options to
streamline user experience.
With this redesign, Southwest
is testing the use of Mobile Boarding Passes in select cities with
Passengers traveling solo on
direct flights. Throughout 2014,
Mobile Boarding Passes will
roll out in other cities across our
network.
Customers will be able to
request a Mobile Boarding Pass at
the time of checkin on southwest.
com, mobile.southwest.com, or
through the Southwest app. They
can then choose one of three delivery methods: view in browser,
send to smartphone via e-mail,
or send via text message.
Southwest continues to look
for ways to improve the features
on the Southwest app and mobile
web site. You can bring a whole
new level of Customer Service
right to your fingertips by downloading the app at southwest.com/
mobile. We think you're going to
appsolutely LUV it. -Tom Finley
http://www.southwest.com
http://southwest.com/
http://southwest.com/
http://mobile.southwest.com
http://www.southwest.com/mobile
http://www.southwest.com/mobile
Table of Contents for the Digital Edition of Spirit Magazine - February 2014
Spirit Magazine - February 2014
Contents
Gary’s Greeting
Gary’s Greeting en Español
Star of the Month
Freedom Story
From the Editor
Your Words
Your Pictures
Media Center
Eat Drink Sleep
Revel in rum
Cozy up to Chicago
Wise Guide
Learn to slow down
The Numbers
Get briefed on Oscars history
Entertain (with) a proposal
Keep your company current
Business
Cut down on insurance confusion
Digitize your doorman
Seek success with fun and games
Go loco for Lego
Building Lego
A Fighting Chance
Your Adventure In Miami
Promotional Series: Focus on Health for All Seasons
Promotional Series: Focus on Education
Promotional Series: Focus on Franchises
Calendar
Fun!
Spotlight
Community Outreach
Products & Services
Flight Service
Terminal Maps
Information
Rapid Rewards and A+ Rewards Partners
Route Map
The “If” List
Spirit Magazine - February 2014
https://www.nxtbook.com/nxtbooks/pace/southwest_201412
https://www.nxtbook.com/nxtbooks/pace/southwest_201411
https://www.nxtbook.com/nxtbooks/pace/southwest_201410
https://www.nxtbook.com/nxtbooks/pace/southwest_201409
https://www.nxtbook.com/nxtbooks/pace/spirit_201408
https://www.nxtbook.com/nxtbooks/pace/spirit_201407
https://www.nxtbook.com/nxtbooks/pace/spirit_201406
https://www.nxtbook.com/nxtbooks/pace/spirit_201405
https://www.nxtbook.com/nxtbooks/pace/spirit_201404
https://www.nxtbook.com/nxtbooks/pace/spirit_201403
https://www.nxtbook.com/nxtbooks/pace/spirit_201402
https://www.nxtbook.com/nxtbooks/pace/spirit_201401
https://www.nxtbook.com/nxtbooks/pace/spirit_201312
https://www.nxtbook.com/nxtbooks/pace/spirit_201311
https://www.nxtbook.com/nxtbooks/pace/spirit_201310
https://www.nxtbook.com/nxtbooks/pace/spirit_201309
https://www.nxtbook.com/nxtbooks/pace/spirit_201308
https://www.nxtbook.com/nxtbooks/pace/spirit_201307
https://www.nxtbook.com/nxtbooks/pace/spirit_201306
https://www.nxtbook.com/nxtbooks/pace/spirit_201305
https://www.nxtbook.com/nxtbooks/pace/spirit_201304
https://www.nxtbookmedia.com