IEEE Power & Energy Magazine - September/October 2014 - 63

Before, during, and after the cyclone,
rich experience was gained about dealing with
such calamities.
from essex, goderich, guelph, haldimand, niagara, oakville,
st. thomas, and tilsonburg.
Aftermath

following the ice storm, thousands of tree branches littered
the streets and sidewalks of toronto. in some case, roads
had to be closed because of the large tree limbs blocking
the streets. further snow accumulations a few days after the
storm resulted in more downed branches and power lines.
the city announced that debris-clearing operations would
begin on 3 January 2014. the operation took more than two
months to fully complete. By the end of the cleanup, a significant percentage of the city's tree coverage was lost. toronto
hydro reported that an estimated c$12.9 million was spent
on the ice storm. that includes around c$1 million in lost
revenue, c$10 million on labor, and another c$2 million for
materials such as conductors.
Lessons Learned

the lessons learned from these events include the following:

✔ there is a need for greater understanding and awareness

on the part of all interested parties, including customers, of the modern-day critical dependence of densely
populated areas on key infrastructure services such as
electricity, gas, water, transit, and communications and
of the interdependence of these services.
✔ the importance of adequate staffing, skills, and cooperation of utility employees-not just those from the
affected area but also those from neighboring areas
and nearby utilities-became clear.
✔ there is a need for coordinated mobilization of emergency resources, including both paid staff and volunteers, to provide assistance to those most in need, e.g.,
the aged and infirm.
✔ frequent and accurate communications to the public
regarding impacts and restoration progress are crucial.
customers like to know the severity, timing, and duration of impacts and when they can expect to have power
restored. reliable ongoing communication with utility
restoration crews is also essential for monitoring progress.

28 N
26 N
24 N
22 N

Latitude

20 N
18 N
16 N
14 N
12 N
10 N
8N

80 E

82 E

84 E

86 E

Prior Wind-Affected Areas
TD

TS

Cat 1

88 E

90 E

92 E

94 E

96 E

98 E

Longitude
Cat 2

Cat 3

Cat 4

Cat 5

TS

Cat 1

Past Track

Forecast Track

figure 1. The track of Supercyclone Phailin.
september/october 2014

ieee power & energy magazine

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Table of Contents for the Digital Edition of IEEE Power & Energy Magazine - September/October 2014

IEEE Power & Energy Magazine - September/October 2014 - Cover1
IEEE Power & Energy Magazine - September/October 2014 - Cover2
IEEE Power & Energy Magazine - September/October 2014 - 1
IEEE Power & Energy Magazine - September/October 2014 - 2
IEEE Power & Energy Magazine - September/October 2014 - 3
IEEE Power & Energy Magazine - September/October 2014 - 4
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IEEE Power & Energy Magazine - September/October 2014 - 88
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IEEE Power & Energy Magazine - September/October 2014 - 91
IEEE Power & Energy Magazine - September/October 2014 - 92
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IEEE Power & Energy Magazine - September/October 2014 - 94
IEEE Power & Energy Magazine - September/October 2014 - 95
IEEE Power & Energy Magazine - September/October 2014 - 96
IEEE Power & Energy Magazine - September/October 2014 - Cover3
IEEE Power & Energy Magazine - September/October 2014 - Cover4
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