Leisure & Hospitality International - Fall 2013 - 41

Wischermann Partners

www.wis ch er m a n n pa r t n ers .co m H ead q u ar te rs : M in n eto n ka , M i n n . 2 012
revenue: $ 1 0 0 m illio n + E m p l oye e s : 1 ,0 0 0 Pau l W i s ch e r mann, p re s id e nt :
“Our goal is to crea te memorable experiences with world-class brands.”

In 2009, Wischermann Partners had
three hotels in its portfolio, but today – and
despite the effects of the recession – it has
13 hotel properties under contract totaling
more than 3,250 guest rooms. President Paul
Wischermann says the company continues

Luxury and
Upper Upscale
Wischermann says the best people and properties make
hotels that exceed expectations. BY CHRIS PETERSEN

to grow from its roots in the Midwest to locations in the Northeast, Southeast and other
Southern destinations with a number of
high-end hotels under development, even as
the industry as a whole struggles to recover.
The reason for the company’s success during such a trying period is simple, according
to Wischermann. He says the company adheres to the same vision it has had since he
founded Wischermann Partners in 2002, and
that is to create memorable hospitality by
partnering only with world-class brands.
“When we talk about that vision, memorable
experiences are created by a combination of
great product design and guest service excellence,” Wischermann says. “On the product side, that takes a lot of discipline from
our leadership that we select only the right
projects, which we believe have a chance of
capturing a market leadership position.”

THE RIGHT PEOPLE
The other focus is on service excellence. “We
seek to build a loyal customer base,” Wischermann explains, “and the key to success
is our engaged employee culture.” Service
excellence is only possible with the right people and the right culture. “It starts with our
people and ends with our people,” he says.
Not only does the company strive to hire
the best and brightest people for its hotels,
but it empowers them to provide the best
possible guest service. Wischermann says the
company’s internal culture is one that encourages every employee at every level to be

Wischermann strives to create memorable hospitality by partnering only with world-class brands.

Fall 2013 L e i s u r e a n d H o s p i t a l i t y I n t e r n a t i o n a l | w w w. l h i m a g a z i n e . c o m

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http://www.lhimagazine.com

Table of Contents for the Digital Edition of Leisure & Hospitality International - Fall 2013

Contents
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Leisure & Hospitality International - Fall 2013 - Cover3
Leisure & Hospitality International - Fall 2013 - Cover4
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