Leisure & Hospitality International - Fall 2013 - 62

Westgate Resorts

westgateresorts.com H ea d q ua rters: O r la nd o, F la . S p e ci al t y : T im es h a re
resorts Em p loyees: 7 , 0 0 0 Da vid S i egel , p re s i d e nt and C E O : “ O u r m is s io n
is to give people a vacation of a lifetime.”

Westgate Resorts offers diverse vacation options in premier travel destinations.

Gate to Happiness
Meticulously themed state-of-the-art resorts and a focus on service helped
Westgate Resorts become a major timeshare player. BY ERIC SLACK

Westgate Resorts has become the

Westgate is subsidiary of Central

States and has more than 10,000 villas at

world’s largest privately owned timeshare

Florida Investments (CFI), which is the

27 full-service resorts in destinations such

company because it turns vacation

largest privately owned corporation in

as Orlando; Miami; Las Vegas; Gatlinburg,

dreams into reality. The company is com-

central Florida. It operates an array of

Tenn.; Myrtle Beach, S.C.; Park City, Utah;

mitted to maintaining a high level of ex-

hotel, restaurant, retail, destination spa,

Williamsburg, Va.; Branson, Mo.; Mesa,

pertise in resort sales, marketing and

insurance, magazine, real estate, travel

Ariz.; and Tunica, Miss.

operations in the hospitality industry.

service and Internet companies.

“Our mission is to give people a vaca-

As for Westgate Resorts, it was founded

HERE TO SERVE

tion of a lifetime,” President and CEO

Westgate Resorts’ properties are well

David Siegel says. “We’ve developed an

ange grove into the Westgate Vacation Vil-

suited to serve any travellers’ needs,

industry-leading customer service train-

las one mile from Walt Disney World in

whether they are looking for a place for a

ing and measurement program to ensure

central Florida. Today, it employs more

small family vacation or a larger event

world-class customer service.”

62

in 1980 when Siegel turned a small or-

than 7,000 people across the United

like conventions or weddings. The com-

L e i s u r e a n d H o s p i t a l i t y I n t e r n a t i o n a l | w w w. l h i m a g a z i n e . c o m Fall 2013


http://www.lhimagazine.com

Table of Contents for the Digital Edition of Leisure & Hospitality International - Fall 2013

Contents
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Leisure & Hospitality International - Fall 2013 - Cover3
Leisure & Hospitality International - Fall 2013 - Cover4
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