Leisure & Hospitality International - Fall 2013 - 67

possible for anybody,” General Manager

for something creative or cutting-edge,

Patrick Donelly says. “You can throw us

we can do it.”

any curveball and we have the resources
and staff to make it happen.”

In addition to its 2,019 guest rooms, the
hotel boasts 228,000 square feet of flexible

As an example, one large group attend-

function space that can be sized for func-

ing a convention in the city requested

tions of any size, including four ballrooms,

more than 30 additional check-in areas,

five meeting spaces designed for small

Our guests are looking
for places to connect
and want to share
experiences and ideas.
PATRICK DONELLY
which the hotel made happen by tem-

meetings and an exhibition center. Hyatt

porarily converting ballrooms into check-

Regency Chicago also offers high-speed

ins. The hotel also moved quickly to

wireless Internet access and a catering de-

accommodate large private victory par-

partment capable of preparing practically

ties for the Chicago Blackhawks after their

any style of international cuisine.

Stanley Cup wins in 2010 and 2013 with
just a few hours’ notice of the number of

TRANSFORMATION

guests attending, Donelly says.

Hyatt Regency Chicago recently greatly

Both small and large groups are

increased its ability to meet guests’

treated with the same amount of impor-

needs. The hotel in 2013 concluded a

tance. All groups are serviced by

$168 million renovation that transformed

concierges and event planners who work

the entire property.

to make sure meetings and other events

The centerpiece of the project, which

are a success. “We're positioned in a way

commenced in 2013, was the full renova-

that if you're a small group, we can take

tion of its lobby, which was last reno-

care of you as if you're the only people

vated in the 1990s. “We looked at our

here,” Donelly adds. “If a group is looking

lobby and decided we wanted something

Riggio/Boron Ltd. is an integral part of the exterior maintenance and improvement projects at Hyatt Regency
Chicago. In fact, Riggio/Boron has worked on several Hyatt facades for more than 30 years and understands the
unique needs of hotel clients. Riggio/Boron takes a conscientious approach to each hotel restoration project to ensure a positive and non-disruptive experience for hotel guests. The staff at Riggio/Boron has the highest level of expertise in the restoration of building exteriors. When you choose Riggio/Boron for your façade restoration project,
there is no better way to protect your investment. Riggio/Boron is the company that has been covering buildings for
more than 40 years-- “Leaving Every Building Better Than We Found It”. For more information visit
www.riggioboron.net or call 847-531-5700.

Windsor With guidance from Windsor’s floor care consultants, The Hyatt Regency recently implemented the PDIR system. By utilizing Preventative, Daily, Interim, and Restorative processes and equipment, the Hyatt Regency maximized
labor and extended floor life. Call Windsor at 800.444.7654 to learn more about PDIR and how it can affect your costs.

Fall 2013 L e i s u r e a n d H o s p i t a l i t y I n t e r n a t i o n a l | w w w. l h i m a g a z i n e . c o m

67


http://www.lhimagazine.com

Table of Contents for the Digital Edition of Leisure & Hospitality International - Fall 2013

Contents
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Leisure & Hospitality International - Fall 2013 - Cover3
Leisure & Hospitality International - Fall 2013 - Cover4
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