Management Today - Spring 2012 - (Page 79)

M A N U FAC T U R I N G & E N G I N E E R I N G m +e Getting Closer PRESIDENT OF RETAIL TODD BROWNE SAYS TOM JAMES HAS ENJOYED NEARLY 50 YEARS OF SUCCESS BY WORKING CLOSELY WITH ITS CUSTOMERS. > TO M J A M E S // Clothing manufacturer Tom James says it specializes in delighting its customers and stands by its products. BY A L A N D O R I C H wear,” he says. “We make it extraordinarily affordable.” Founder Spencer Hays started the company in 1966, after working as the sales manager for the Southwestern Co., a book publisher. Browne explains Hays based his concept for his company “on the premise that either men didn’t have time to shop, didn’t like to shop or all of the above.” Hays started the company with a single location in Nashville, Tenn., and only three employees, including Tom Ed James, the company’s namesake. The firm since has grown to employ 2,300 and has 110 locations around the world. “We delight our customers and stand behind everything we do,” Browne says. -----------------------------------------------[ P R O F I L E ] Tom James www.tomjames.com 2011 sales: $300 million Headquarters: Franklin, Tenn. Employees: 2,300 Products: Suits, shirts, ties and casual wear -------------------------------------------------------------- People like to wear clothing that makes them look and feel good, but sometimes buying it can be a hassle. Franklin, Tenn.-based Tom James aims to eliminate that inconvenience, President of Retail Todd Browne says. “We come to you. We serve our clients out of their offices and their homes,” he declares. The 46-year-old firm manufactures custom clothes for both men and women. “We take care of our clients with their suits, shirts and ties, and their casual SPRING 2012 MANAGEMENTTODAY-MAGAZINE.COM 79 http://www.MANAGEMENTTODAY-MAGAZINE.COM

Table of Contents for the Digital Edition of Management Today - Spring 2012

Management Today - Spring 2012
Contents
Millionaire Mega Toys
Power Words
Marketing Strategy
Wisdom Era
Mammoet
Mid-America Real Estate Group
The HT Group
Supply Chain
Carvajal Empaques
Graham Partners
Carley Foundry
Cotter Bros. Corp.
SMS Siemag
Allied Alloys
Albiasa Corp.
Columbus McKinnon
4 Guys Fire Trucks
Metalcraft of Mayville
MMIC Global
Printpack
Tom James
PhotoMedex
US Pole Inc.
Kaivac Cleaning
Playworld Systems
Global Mergers
ADA Environmental Solutions
Bacardi
Kalahari Resorts
Genghis Grill
NewMark Merrill Companies
Overstock.com
Rose Pest Solutions
Westgate Resorts
Marquis Alliance Energy Group
Ross Video
Daniels Electronics
Chatters Canada Ltd.
Metro Paper Industries
Special Section: Aviation
Honolulu International Airport
Edwards Jet Center
Greenpoint Technologies
Special Section: Peru Focus
Peruplast
Zip-Pak South America
La Viga S.A.
Special Section: Top Home Builders
Gehan Homes
Ole South Properties
The Warmington Group
Forino Corp.
Special Section: Most Promising Companies
Virtual Instruments
RGB Networks
Salient Federal Solutions
Ad Index
Last Look

Management Today - Spring 2012

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