Transportation & Logistics International - Summer 2015 - 69

TRUCKING & FREIGHTING
vide full-service, in-house maintenance
at two facilities, one in Fargo and the
other in Coon Rapids, Minn. "We don't
do major overhauls of engines because
of all the electronics, but we do everything else," Gadberry says. Magnum also
services its refrigerated units.
Most Magnum tractors are driven by
its full-time employees, except for 10
owner/operators who have been with the
company for years. The company employs up to 12 trainers who spend from
one to five months with new drivers.
More Services
Gadberry attributes the company's
success to offering multiple services
to its customers and "just very good
employees that are willing to work hard.
I like to provide multiple services to one

customer. We've got a lot of customers
for whom we do LTL, truckload, warehousing and logistics. Providing your
customer with multiple options is important, and we've always had a growth
strategy in that.
"When you call on a customer, you
want to be able to offer them something
extra," Gadberry continues. "You talk
to one person at Magnum, and they can
provide access to multiple services.
That is the concept, and we've had that
concept from day one. Sometimes it
works, sometimes it doesn't; but for
the most part, it has been something
our customer base has appreciated. We
very seldom lose a customer. We've had
customers for 20 years or longer. They
are located nationwide."
Magnum Cos. also rely on customer

service. "Provide excellent customer service and you'll never have to
worry about losing your customers,"
Gadberry insists. "We cater to the
customer. We're high-tech; so if they
need electronic data interchange, we
can give them real-time deliveries.
We've got satellite communication on
our tractors, trailers and refrigeration
units, providing the customer with
all the necessary tools they need to
measure performance. Ultimately, they
save money by reducing inventory or by
knowing the location of their product.
It gives them the option to actually
save some money rather than just
using us as a mover of freight. Much of
Magnum's success is listening to our
customers and providing services that
they value."

SUMMER 2015 TLIMAGAZINE.COM

69


http://www.TLIMAGAZINE.COM

Table of Contents for the Digital Edition of Transportation & Logistics International - Summer 2015

Contents
Transportation & Logistics International - Summer 2015 - Cover1
Transportation & Logistics International - Summer 2015 - Cover2
Transportation & Logistics International - Summer 2015 - 1
Transportation & Logistics International - Summer 2015 - 2
Transportation & Logistics International - Summer 2015 - Contents
Transportation & Logistics International - Summer 2015 - 4
Transportation & Logistics International - Summer 2015 - 5
Transportation & Logistics International - Summer 2015 - 6
Transportation & Logistics International - Summer 2015 - 7
Transportation & Logistics International - Summer 2015 - 8
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Transportation & Logistics International - Summer 2015 - 41
Transportation & Logistics International - Summer 2015 - 42
Transportation & Logistics International - Summer 2015 - 43
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Transportation & Logistics International - Summer 2015 - 45
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Transportation & Logistics International - Summer 2015 - 47
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Transportation & Logistics International - Summer 2015 - 49
Transportation & Logistics International - Summer 2015 - 50
Transportation & Logistics International - Summer 2015 - 51
Transportation & Logistics International - Summer 2015 - 52
Transportation & Logistics International - Summer 2015 - 53
Transportation & Logistics International - Summer 2015 - 54
Transportation & Logistics International - Summer 2015 - 55
Transportation & Logistics International - Summer 2015 - 56
Transportation & Logistics International - Summer 2015 - 57
Transportation & Logistics International - Summer 2015 - 58
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Transportation & Logistics International - Summer 2015 - 60
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Transportation & Logistics International - Summer 2015 - 63
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Transportation & Logistics International - Summer 2015 - 67
Transportation & Logistics International - Summer 2015 - 68
Transportation & Logistics International - Summer 2015 - 69
Transportation & Logistics International - Summer 2015 - 70
Transportation & Logistics International - Summer 2015 - 71
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Transportation & Logistics International - Summer 2015 - 73
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Transportation & Logistics International - Summer 2015 - 87
Transportation & Logistics International - Summer 2015 - 88
Transportation & Logistics International - Summer 2015 - Cover3
Transportation & Logistics International - Summer 2015 - Cover4
http://www.nxtbook.com/nxtbooks/knighthouse/tli_vol7issue1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017fall_vol2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017fall_vol1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017summer
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017spring
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2017winter
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016fall
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016summer_vol1
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016summer_vol2
http://www.nxtbook.com/nxtbooks/knighthouse/tli_2016spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2016winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015fall_v2
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2015winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2014winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013fall
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013summer
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013spring
http://www.nxtbook.com/nxtbooks/phoenix/tli_2013winter
http://www.nxtbook.com/nxtbooks/phoenix/tli_2012fall
http://www.nxtbookMEDIA.com