Pizza Today - January 2016 - 30
front of the house / SECURITY
By
DANIEL P. SMITH
Photos by
JOSH KEOWN
Under Darkness
THREE STEPS TO CREATE A MORE SECURE AND SAFE LATE-NIGHT OPERATION
I
t's nearing 2 a.m. on 6th Street,
Austin, Texas' worthy
attempt to mimic Bourbon
Street.
As a long line of packed bars make
their last calls, revelers pounce onto
the lively thoroughfare. Many wander
into one of the two Roppolo's Pizzeria
locations that dot 6th Street, eager for
a taste of post-libations calm and the
pizzeria's award-winning pie.
Roppolo's has obliged for the last
27 years, though owner Marc Roppolo
acknowledges the festive crowd can
become -- let's call it -- "too festive."
Fights are known to break out and
street gangs lurk. Rowdiness is prevalent and intoxication the norm and,
occasionally, the belligerence spills into
Roppolo's doors.
Roppolo understands his respon3 0 / P I Z Z AT O D AY. C O M / J A N UA R Y 2 0 1 6
sibility to provide great pizza and a
pleasant experience, but also to ensuring a safe environment for his patrons
and staff amid the late-night chicanery.
It's why he's invested in staff training
and cameras, his proactive attempt to
minimize discord and promote order.
"After all," Roppolo says, "that's my
grandparents' name on the business
and I can't let it be tarnished."
While security is an issue for
any restaurant, it is particularly so
for pizzerias that extend their business into the morning hours when, as
many a mother has warned, "Nothing
good happens after midnight." Latenight hours bring an increased risk
of robbery, raucous guests and other
unsavory activity that can threaten
human safety, hamper store per-
formance and expose a business to
potentially damning liability.
Over the last 15 years, Savannah,
Georgia-based security consultant
J.R. Roberts has seen more restaurant
operations touting late-night hours, a
move aimed at catering to consumer
demand and corralling business. But
the extended hours, he contends,
heighten the chances of robbery and
assault, especially as convenience stores
-- a long-time criminal target -- have
become increasingly vigilant and
defensive.
"Quick-service restaurants don't
have the same target hardening that's
now rather commonplace in the
c-store environment, so some of that
opportunistic crime has transferred
over to the restaurants because of
hours and vulnerability," Roberts says.
http://www.PIZZATODAY.COM
Pizza Today - January 2016
Table of Contents for the Digital Edition of Pizza Today - January 2016
Pizza Today - January 2016
Commentary
Contents
Contributors
Expo Spotlight
Interact
Conversation
Man on the Street
Respecting the Craft
Trending Recipes
Destinations
Dough Doctor
Late-night Security
From-scratch Products
Ingredient Updates
Creative Kids Menu
Branding as Artisan
Smartphone Apps
Pizza Today on the Road: Pizza Bar, Miami, FL
Pizza Today on the Road: Pizza Bar, Miami, FL
Product Showcase
Pizza Today Yellow Pages
The Marketplace
Reader’s Resource
Snapped
Pizza Today - January 2016 - CT1
Pizza Today - January 2016 - CT2
Pizza Today - January 2016 - Pizza Today - January 2016
Pizza Today - January 2016 - Cover2
Pizza Today - January 2016 - Commentary
Pizza Today - January 2016 - 4
Pizza Today - January 2016 - 5
Pizza Today - January 2016 - Contents
Pizza Today - January 2016 - 7
Pizza Today - January 2016 - 8
Pizza Today - January 2016 - 9
Pizza Today - January 2016 - Contributors
Pizza Today - January 2016 - 11
Pizza Today - January 2016 - Expo Spotlight
Pizza Today - January 2016 - 13
Pizza Today - January 2016 - Interact
Pizza Today - January 2016 - 15
Pizza Today - January 2016 - Conversation
Pizza Today - January 2016 - 17
Pizza Today - January 2016 - Man on the Street
Pizza Today - January 2016 - 19
Pizza Today - January 2016 - Respecting the Craft
Pizza Today - January 2016 - 21
Pizza Today - January 2016 - Trending Recipes
Pizza Today - January 2016 - 23
Pizza Today - January 2016 - Destinations
Pizza Today - January 2016 - 25
Pizza Today - January 2016 - Dough Doctor
Pizza Today - January 2016 - 27
Pizza Today - January 2016 - 28
Pizza Today - January 2016 - 29
Pizza Today - January 2016 - Late-night Security
Pizza Today - January 2016 - 31
Pizza Today - January 2016 - 32
Pizza Today - January 2016 - 33
Pizza Today - January 2016 - From-scratch Products
Pizza Today - January 2016 - 35
Pizza Today - January 2016 - 36
Pizza Today - January 2016 - 37
Pizza Today - January 2016 - Ingredient Updates
Pizza Today - January 2016 - 39
Pizza Today - January 2016 - 40
Pizza Today - January 2016 - 41
Pizza Today - January 2016 - 42
Pizza Today - January 2016 - 43
Pizza Today - January 2016 - Creative Kids Menu
Pizza Today - January 2016 - 45
Pizza Today - January 2016 - 46
Pizza Today - January 2016 - 47
Pizza Today - January 2016 - Branding as Artisan
Pizza Today - January 2016 - 49
Pizza Today - January 2016 - 50
Pizza Today - January 2016 - 51
Pizza Today - January 2016 - Smartphone Apps
Pizza Today - January 2016 - 53
Pizza Today - January 2016 - 54
Pizza Today - January 2016 - 55
Pizza Today - January 2016 - Pizza Today on the Road: Pizza Bar, Miami, FL
Pizza Today - January 2016 - 57
Pizza Today - January 2016 - 58
Pizza Today - January 2016 - 59
Pizza Today - January 2016 - Pizza Today on the Road: Pizza Bar, Miami, FL
Pizza Today - January 2016 - 61
Pizza Today - January 2016 - 62
Pizza Today - January 2016 - 63
Pizza Today - January 2016 - 64
Pizza Today - January 2016 - 65
Pizza Today - January 2016 - 66
Pizza Today - January 2016 - Product Showcase
Pizza Today - January 2016 - 68
Pizza Today - January 2016 - 69
Pizza Today - January 2016 - Pizza Today Yellow Pages
Pizza Today - January 2016 - 71
Pizza Today - January 2016 - 72
Pizza Today - January 2016 - 73
Pizza Today - January 2016 - 74
Pizza Today - January 2016 - 75
Pizza Today - January 2016 - 76
Pizza Today - January 2016 - 77
Pizza Today - January 2016 - The Marketplace
Pizza Today - January 2016 - 79
Pizza Today - January 2016 - 80
Pizza Today - January 2016 - 81
Pizza Today - January 2016 - 82
Pizza Today - January 2016 - 83
Pizza Today - January 2016 - 84
Pizza Today - January 2016 - 85
Pizza Today - January 2016 - 86
Pizza Today - January 2016 - 87
Pizza Today - January 2016 - 88
Pizza Today - January 2016 - Reader’s Resource
Pizza Today - January 2016 - Snapped
Pizza Today - January 2016 - Cover3
Pizza Today - January 2016 - Cover4
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