Pizza Today - February 2016 - 63

assess employee performance and
spotlight opportunities for growth.
Operators might also keep an ongoing record of employee performance,
which can help minimize personal
bias, limit the penchant to only evaluate recent activity and prove helpful
should litigation ever arise.
* Wait on the pay raise. Both
Eddy and McClaskey suggest separating the performance review from a
pay increase, saying it's important to
let the evaluation results settle.
"When you talk about improvement and pay raises at the same time,
the employee only hears about pay,"
McClaskey says. "Once those two are
linked, you can't get improvement on
the agenda."
At Pal's, a pay hike might come two
months after a successful performance review, which McClaskey says

provides employees ample opportunity
to "up their game."
* A strong close. At Grimaldi's, it's a
common practice to invite employees to
share their input on the restaurant and
job satisfaction.
"This helps you evaluate priorities
and the environment you're creating for
your employees," Greenwald says. "If we
see weaknesses, we take it seriously and
move on it."
Then, Greenwald adds, it's important

to close every review with a sincere
thank you and to help staff see a path to
improved pay or a new position in the
restaurant.
"We want to let our people know we
value their efforts and that there are
growth opportunities here," he says. n
Chicago-based writer DANIEL P. SMITH has
covered business issues and best practices for
a variety of trade publications, newspapers,
and magazines.

Cutting ties
Grimaldi's president Eric Greenwald
says employee performance reviews
provide management a chance to pause
from the daily restaurant madness and
assess each employee's fit with Grimaldi's
company culture in a one-on-one setting.
"'Do they align with who we are?'"
Greenwald says. "If not, then they don't fit
with us."
Ideally, restaurant management should
know an employee's work performance
without the formality of a performance
review, but it's the employee appraisal,
Pal's BEI president David McClaskey says,
that helps employees avoid management's
radar.
"If an employee can't pull his weight,
then he can't keep his job," McClaskey
says. "They need to be a contributor."
Some employees, however, might never
make it to their employee review, firing
themselves by repeatedly ignoring expectations. In that case, CIA human resources
management instructor Lynne Eddy says,
employees "own that result."
"You want to get the dead weight out
because they'll bring down your good
performers," she says.
F E B R UA R Y 2 0 1 6 / P I Z Z AT O D AY. C O M / 6 3


http://www.woodstone-corp.com http://www.PIZZATODAY.COM

Pizza Today - February 2016

Table of Contents for the Digital Edition of Pizza Today - February 2016

Pizza Today - February 2016
Commentary
Contents
Contributors
Expo Spotlight
Interact
Conversation
Man on the Street
Respecting the Craft
Trending Recipes
Destinations
Dough Doctor
Standing out in a strip mall
Window marketing
Shrimp on pizza
Stromboli
Portion control
Leasing concerns
Loyalty Rewards Programs
Employee performance reviews
Pizza Expo 2016
Pizza Today on the Road: B & J’s Pizza Restaurant, Corpus Christi, TX
Pizza Today on the Road: Authentic New York Pizza, Corpus Christi, TX
Preferred Supplier
Product Showcase
Pizza Today Yellow Pages
The Marketplace
Reader’s Resource
Snapped
Pizza Today - February 2016 - CT1
Pizza Today - February 2016 - CT2
Pizza Today - February 2016 - Pizza Today - February 2016
Pizza Today - February 2016 - Cover2
Pizza Today - February 2016 - Commentary
Pizza Today - February 2016 - 4
Pizza Today - February 2016 - 5
Pizza Today - February 2016 - Contents
Pizza Today - February 2016 - 7
Pizza Today - February 2016 - 8
Pizza Today - February 2016 - 9
Pizza Today - February 2016 - Contributors
Pizza Today - February 2016 - 11
Pizza Today - February 2016 - Expo Spotlight
Pizza Today - February 2016 - 13
Pizza Today - February 2016 - Interact
Pizza Today - February 2016 - 15
Pizza Today - February 2016 - Conversation
Pizza Today - February 2016 - 17
Pizza Today - February 2016 - Man on the Street
Pizza Today - February 2016 - 19
Pizza Today - February 2016 - Respecting the Craft
Pizza Today - February 2016 - 21
Pizza Today - February 2016 - Trending Recipes
Pizza Today - February 2016 - 23
Pizza Today - February 2016 - Destinations
Pizza Today - February 2016 - 25
Pizza Today - February 2016 - Dough Doctor
Pizza Today - February 2016 - 27
Pizza Today - February 2016 - 28
Pizza Today - February 2016 - 29
Pizza Today - February 2016 - Standing out in a strip mall
Pizza Today - February 2016 - 31
Pizza Today - February 2016 - 32
Pizza Today - February 2016 - 33
Pizza Today - February 2016 - Window marketing
Pizza Today - February 2016 - 35
Pizza Today - February 2016 - 36
Pizza Today - February 2016 - 37
Pizza Today - February 2016 - Shrimp on pizza
Pizza Today - February 2016 - 39
Pizza Today - February 2016 - 40
Pizza Today - February 2016 - 41
Pizza Today - February 2016 - 42
Pizza Today - February 2016 - 43
Pizza Today - February 2016 - Stromboli
Pizza Today - February 2016 - 45
Pizza Today - February 2016 - 46
Pizza Today - February 2016 - 47
Pizza Today - February 2016 - Portion control
Pizza Today - February 2016 - 49
Pizza Today - February 2016 - 50
Pizza Today - February 2016 - 51
Pizza Today - February 2016 - Leasing concerns
Pizza Today - February 2016 - 53
Pizza Today - February 2016 - 54
Pizza Today - February 2016 - 55
Pizza Today - February 2016 - Loyalty Rewards Programs
Pizza Today - February 2016 - 57
Pizza Today - February 2016 - 58
Pizza Today - February 2016 - 59
Pizza Today - February 2016 - Employee performance reviews
Pizza Today - February 2016 - 61
Pizza Today - February 2016 - 62
Pizza Today - February 2016 - 63
Pizza Today - February 2016 - Pizza Expo 2016
Pizza Today - February 2016 - 65
Pizza Today - February 2016 - 66
Pizza Today - February 2016 - 67
Pizza Today - February 2016 - 68
Pizza Today - February 2016 - 69
Pizza Today - February 2016 - 70
Pizza Today - February 2016 - 71
Pizza Today - February 2016 - Pizza Today on the Road: B & J’s Pizza Restaurant, Corpus Christi, TX
Pizza Today - February 2016 - 73
Pizza Today - February 2016 - 74
Pizza Today - February 2016 - 75
Pizza Today - February 2016 - Pizza Today on the Road: Authentic New York Pizza, Corpus Christi, TX
Pizza Today - February 2016 - 77
Pizza Today - February 2016 - 78
Pizza Today - February 2016 - 79
Pizza Today - February 2016 - Preferred Supplier
Pizza Today - February 2016 - 81
Pizza Today - February 2016 - 82
Pizza Today - February 2016 - 83
Pizza Today - February 2016 - 84
Pizza Today - February 2016 - 85
Pizza Today - February 2016 - 86
Pizza Today - February 2016 - 87
Pizza Today - February 2016 - 88
Pizza Today - February 2016 - 89
Pizza Today - February 2016 - 90
Pizza Today - February 2016 - 91
Pizza Today - February 2016 - 92
Pizza Today - February 2016 - 93
Pizza Today - February 2016 - 94
Pizza Today - February 2016 - 95
Pizza Today - February 2016 - 96
Pizza Today - February 2016 - 97
Pizza Today - February 2016 - 98
Pizza Today - February 2016 - 99
Pizza Today - February 2016 - 100
Pizza Today - February 2016 - 101
Pizza Today - February 2016 - 102
Pizza Today - February 2016 - Product Showcase
Pizza Today - February 2016 - 104
Pizza Today - February 2016 - 105
Pizza Today - February 2016 - Pizza Today Yellow Pages
Pizza Today - February 2016 - 107
Pizza Today - February 2016 - 108
Pizza Today - February 2016 - 109
Pizza Today - February 2016 - 110
Pizza Today - February 2016 - 111
Pizza Today - February 2016 - 112
Pizza Today - February 2016 - 113
Pizza Today - February 2016 - 114
Pizza Today - February 2016 - The Marketplace
Pizza Today - February 2016 - 116
Pizza Today - February 2016 - 117
Pizza Today - February 2016 - 118
Pizza Today - February 2016 - 119
Pizza Today - February 2016 - 120
Pizza Today - February 2016 - 121
Pizza Today - February 2016 - 122
Pizza Today - February 2016 - 123
Pizza Today - February 2016 - 124
Pizza Today - February 2016 - 125
Pizza Today - February 2016 - 126
Pizza Today - February 2016 - 127
Pizza Today - February 2016 - 128
Pizza Today - February 2016 - Reader’s Resource
Pizza Today - February 2016 - Snapped
Pizza Today - February 2016 - Cover3
Pizza Today - February 2016 - Cover4
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