Pizza Today - November 2018 - 39

does this at the end of every shift he or she
works, the amount stolen will easily and
quickly add up to an expensive loss for an
operator.
"It's as simple a scam (short rings) as
this: it's a busy Saturday during college
football. A customer orders an $8
microbrew and pays for it in cash. The
cashier takes the money and rings it as a $5
domestic beer, pocketing the difference. The
customer is none the wiser, because he was
charged the correct amount," Couch says.
As an operator, you're in the restaurant
business to make money, and employees
who steal will quickly curtail your profitable
goals. But, if theft is so widespread, how
can you protect your business?
"To help prevent employee theft, it's
always best to take a proactive approach
to hiring by conducting pre-employment
background checks based on the role
the job candidate will play once hired,"
advises Elizabeth McLean, an attorney
with GoodHire.com. "For example, for
employees who will have access to money,

you might choose to run a National
Criminal Databases Search to uncover
any felony or misdemeanor criminal
convictions, any pending criminal cases and
any history of incarceration as an adult."
Drug-screenings before and during
employment can also assist with decreasing
thefts "by employees who may try to
finance illicit addictions," adds McLean.
BY CREATING A POSITIVE WORKPLACE
THAT VALUES HONESTY AND ETHICAL
BEHAVIOR, YOU CAN INCREASE YOUR
CHANCES THAT YOUR EMPLOYEES WILL ACT
HONESTLY, notes Couch. And, knowing the

ins and outs of your business is integral to
knowing when something is wrong.
"Monitor food inventories and track the
cost of food as a percentage of sales," Couch
adds. "An easy tip is to lock the walk-in,
freezer or stockroom and only allow a
few trusted employees to have access. In
larger restaurants, an integrated inventory
management tool can better keep tabs on
supplies."

Finally, use your existing system or
upgrade to a POS system that has your
back.
"Implement a modern POS," Couch
says. "Even if you're a small pizza shop, it's
worth the investment to install a good POS
system. Mismatched daily sales reports
compared with the money in the till makes
cash theft more obvious. You can also
investigate the issue quickly by asking who
was cashiering or closing at the time of
the loss. If employees know you are closely
monitoring the cash register, it can deter
them from skimming."
Although theft is a real concern in the
restaurant industry, by paying attention to
your day-to-day operations and reports and
creating a positive work environment that
promotes trust, you can help prevent your
business from losing money at the hands of
your employees. n
DEANN OWENS is a freelance journalist
living in Dayton, Ohio. She specializes in
features and human-interest stories.

N O V E M B E R 2 0 1 8 / P I Z Z AT O D AY. C O M / 3 9


http://www.GoodHire.com http://www.speedlinedemo.com http://www.speedlinedemo.com http://www.PIZZATODAY.COM

Pizza Today - November 2018

Table of Contents for the Digital Edition of Pizza Today - November 2018

Pizza Today - November 2018
Commentary
Contents
Contributors
Expo Spotlight
Interact
Conversation
Man on the Street
Tony’s Trending Recipe
Road to Pizza Expo
Destinations
Knead to Know
Trending Topping: Beef
Glove Use
Employee Theft
On the Road: Pizza Taglio, Pittsburgh, Pa
Product Showcase
Pizza Today Yellow Pages
The Marketplace
Reader’s Resource
Mike’s Monthly Tip
Pizza Today - November 2018 - CT1
Pizza Today - November 2018 - CT2
Pizza Today - November 2018 - Pizza Today - November 2018
Pizza Today - November 2018 - Cover2
Pizza Today - November 2018 - Commentary
Pizza Today - November 2018 - 4
Pizza Today - November 2018 - 5
Pizza Today - November 2018 - Contents
Pizza Today - November 2018 - 7
Pizza Today - November 2018 - 8
Pizza Today - November 2018 - 9
Pizza Today - November 2018 - Contributors
Pizza Today - November 2018 - 11
Pizza Today - November 2018 - Expo Spotlight
Pizza Today - November 2018 - 13
Pizza Today - November 2018 - Interact
Pizza Today - November 2018 - 15
Pizza Today - November 2018 - Conversation
Pizza Today - November 2018 - 17
Pizza Today - November 2018 - Man on the Street
Pizza Today - November 2018 - 19
Pizza Today - November 2018 - Tony’s Trending Recipe
Pizza Today - November 2018 - 21
Pizza Today - November 2018 - Road to Pizza Expo
Pizza Today - November 2018 - 23
Pizza Today - November 2018 - Destinations
Pizza Today - November 2018 - 25
Pizza Today - November 2018 - Knead to Know
Pizza Today - November 2018 - 27
Pizza Today - November 2018 - 28
Pizza Today - November 2018 - 29
Pizza Today - November 2018 - Trending Topping: Beef
Pizza Today - November 2018 - 31
Pizza Today - November 2018 - 32
Pizza Today - November 2018 - 33
Pizza Today - November 2018 - Glove Use
Pizza Today - November 2018 - 35
Pizza Today - November 2018 - 36
Pizza Today - November 2018 - 37
Pizza Today - November 2018 - Employee Theft
Pizza Today - November 2018 - 39
Pizza Today - November 2018 - 40
Pizza Today - November 2018 - 41
Pizza Today - November 2018 - 42
Pizza Today - November 2018 - 43
Pizza Today - November 2018 - On the Road: Pizza Taglio, Pittsburgh, Pa
Pizza Today - November 2018 - 45
Pizza Today - November 2018 - 46
Pizza Today - November 2018 - 47
Pizza Today - November 2018 - Product Showcase
Pizza Today - November 2018 - Pizza Today Yellow Pages
Pizza Today - November 2018 - 50
Pizza Today - November 2018 - 51
Pizza Today - November 2018 - 52
Pizza Today - November 2018 - 53
Pizza Today - November 2018 - 54
Pizza Today - November 2018 - 55
Pizza Today - November 2018 - The Marketplace
Pizza Today - November 2018 - 57
Pizza Today - November 2018 - 58
Pizza Today - November 2018 - 59
Pizza Today - November 2018 - 60
Pizza Today - November 2018 - 61
Pizza Today - November 2018 - 62
Pizza Today - November 2018 - 63
Pizza Today - November 2018 - 64
Pizza Today - November 2018 - 65
Pizza Today - November 2018 - 66
Pizza Today - November 2018 - Reader’s Resource
Pizza Today - November 2018 - Mike’s Monthly Tip
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