Pizza Today - December 2019 - 34

BACK OFFICE

The Baby
Boomer Workforce
Five Benefits to Reap from Older Workers
S TO R Y RA CH E L H A RTMA N

"

I've been shocked by how many
skills have crossed from my
former to current profession,"
says Richard Williams, founder
and owner of Luna Pizza Café in
Greenville, North Carolina. Prior to
being a restaurant owner, Williams
held a tenured job as a university
professor. In his early 50s, he took
the leap from campus life to the pizza
industry. "Managing a classroom is not
that different than managing a shift in
a restaurant," he says.
Having older and younger workers
creates an environment at Luna where
3 4 / P I Z Z AT O D AY. C O M / D E C E M B E R 2 0 1 9

skills can be complementary. "Younger
staff are great and fast and creative, but
they don't have the perspective that
someone with more experience has,"
Williams says.
AN INCREASE IN OLDER WORKERS

As baby boomers step away from
their professions, some are looking
for part-time, steady work. This
trend, coupled with the shortage of
hospitality workers, has led to more
restaurants hiring senior employees.
Among restaurant operators,
35 percent indicated having job

positions that were tough to fill,
according to the 2019 State of the
Restaurant Industry report by the
National Restaurant Association. In
addition, the number of restaurant
workers age 55 or older increased by
70 percent between 2007 and 2018,
according to the report.
While more older adults are showing
interest in restaurant jobs, their
reasons vary. "There is an abundance
of 'older generation' individuals who
have retired, have lots of energy, and
are simply bored and are delighted
to work in a pizzeria," says Christine
Corelli, a business expert and keynote
speaker with ample experience in
the restaurant industry. Other senior
workers might need additional income
above their Social Security checks.
Regardless of what attracts them,
older workers can provide key
advantages for a pizza place, both in
terms of the working environment and
marketing knowledge. Following are
some of the top benefits they can bring
to a pizza place.
1. SCHEDULING EASE

Creating a work calendar for
younger employees can be like "a game
of chess with requests off," Williams
says. College-aged staff may need time
off for an out-of-town football game,
school event or family vacation.
That may not be true for senior
workers. "Unlike younger staff
members, an older hire is likely more
flexible with their availability," says
Chris Meyers, CEO of Professional
Alternatives, a Houston-based staffing
and recruiting company.
In addition, older workers might
appreciate working weekend evenings
when younger employees want time
off. They may prefer these busier times
for the potential to earn more in tips
and have a chance to socialize with
others.
2. STRONGER COMMITMENT

"Older employees understand the


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Pizza Today - December 2019

Table of Contents for the Digital Edition of Pizza Today - December 2019

Pizza Today - December 2019
Commentary
Contributors
Expo Spotlight
Meet the Makers
Conversation
Man on the Street
Tony’s Trending Recipe
Knead to Know
Destinations
Pos System Training
Rad Appetizers
Baby Boomer Employees
2020 Menu Guide
Product Showcase
Pizza Today Yellow Pages
The Marketplace
Reader’s Resource
Mike’s Monthly Tip
Pizza Today - December 2019 - CT1
Pizza Today - December 2019 - CT2
Pizza Today - December 2019 - Pizza Today - December 2019
Pizza Today - December 2019 - Cover2
Pizza Today - December 2019 - Commentary
Pizza Today - December 2019 - 4
Pizza Today - December 2019 - 5
Pizza Today - December 2019 - 6
Pizza Today - December 2019 - 7
Pizza Today - December 2019 - Contributors
Pizza Today - December 2019 - 9
Pizza Today - December 2019 - Expo Spotlight
Pizza Today - December 2019 - 11
Pizza Today - December 2019 - Meet the Makers
Pizza Today - December 2019 - 13
Pizza Today - December 2019 - Conversation
Pizza Today - December 2019 - 15
Pizza Today - December 2019 - Man on the Street
Pizza Today - December 2019 - 17
Pizza Today - December 2019 - Tony’s Trending Recipe
Pizza Today - December 2019 - 19
Pizza Today - December 2019 - Knead to Know
Pizza Today - December 2019 - 21
Pizza Today - December 2019 - 22
Pizza Today - December 2019 - 23
Pizza Today - December 2019 - Destinations
Pizza Today - December 2019 - 25
Pizza Today - December 2019 - Pos System Training
Pizza Today - December 2019 - 27
Pizza Today - December 2019 - 28
Pizza Today - December 2019 - 29
Pizza Today - December 2019 - Rad Appetizers
Pizza Today - December 2019 - 31
Pizza Today - December 2019 - 32
Pizza Today - December 2019 - 33
Pizza Today - December 2019 - Baby Boomer Employees
Pizza Today - December 2019 - 35
Pizza Today - December 2019 - 2020 Menu Guide
Pizza Today - December 2019 - 37
Pizza Today - December 2019 - 38
Pizza Today - December 2019 - 39
Pizza Today - December 2019 - 40
Pizza Today - December 2019 - 41
Pizza Today - December 2019 - 42
Pizza Today - December 2019 - 43
Pizza Today - December 2019 - 44
Pizza Today - December 2019 - 45
Pizza Today - December 2019 - 46
Pizza Today - December 2019 - 47
Pizza Today - December 2019 - Product Showcase
Pizza Today - December 2019 - 49
Pizza Today - December 2019 - Pizza Today Yellow Pages
Pizza Today - December 2019 - 51
Pizza Today - December 2019 - 52
Pizza Today - December 2019 - 53
Pizza Today - December 2019 - 54
Pizza Today - December 2019 - 55
Pizza Today - December 2019 - 56
Pizza Today - December 2019 - The Marketplace
Pizza Today - December 2019 - 58
Pizza Today - December 2019 - 59
Pizza Today - December 2019 - 60
Pizza Today - December 2019 - 61
Pizza Today - December 2019 - 62
Pizza Today - December 2019 - 63
Pizza Today - December 2019 - 64
Pizza Today - December 2019 - Reader’s Resource
Pizza Today - December 2019 - Mike’s Monthly Tip
Pizza Today - December 2019 - Cover3
Pizza Today - December 2019 - Cover4
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