Pizza Today - May 2020 - 26

FRONT OF THE HOUSE

Protecting Employees Against Workplace Violence
Experts say safety measures should include more than watching the "Run. Hide. Fight." video
STORY NORA CALE Y

P H OTO S J O S H KE O WN

P

izzeria owners want to build
a safe environment for employees and customers. For
a restaurant, the challenge is
that the establishment is open to the public,
so staff members are at risk for anything
from hostility from irate customers to
people getting into altercations to an active
shooter. While the latter scenario is one
of low probability, workers need training
on emergency planning, threat assessment
and response protocol. There are many
resources, some of which are free, that can
help workers stay safe by being prepared.
"The most common mistake we are seeing of late is employers only planning for
how to respond when violence is actually
occurring," says Isaac Monson, senior risk
consultant for the Chicago-based insurance
brokerage HUB International Limited.

"An example of this would be training
employees to 'Run, Hide, Fight' in an active
shooter incident and thinking that means
they have a workplace violence plan in
place."
"Run. Hide. Fight." is a protocol that the
U.S. Department of Homeland Security
recommends for government employees
to protect themselves in an active shooter
situation. The phrase comes from a video
that the City of Houston posted online a
few years ago, to instruct people on what
to do if someone enters the premises and
is shooting a gun. Over the years private,
for-profit companies have developed their
own fee-based videos, catchphrases and
acronyms related to mass shootings. While
many of the tips can be helpful, there are
other things employers must have in place
to keep workers safe.

Emergency Preparedness
While catastrophic events gain much
media attention, other incidents are more
likely to occur. According to the U.S.
Department of Labor, the four most common perpetrators of workplace violence
are robberies and other crimes, actions by
frustrated or dissatisfied customers, acts by
disgruntled co-workers or former co-workers, and domestic incidents that spill over
into the workplace.
All four of these should be covered in
any violence prevention and intervention program, Monson says. The program
should include how to identify early warning signs of potential violence, and how to
respond to threats of violence. "Assessing
and managing concerns and threats of
violence early and partnering with local law
enforcement and/or security professionals

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Pizza Today - May 2020

Table of Contents for the Digital Edition of Pizza Today - May 2020

Pizza Today - May 2020
Commentary
Contributors
Expo Spotlight
Meet The Makers
Conversation
Man On The Street
Tony’s Trending Recipe
Knead To Know
Destinations
workplace violence
Mozz: slice, shred or dice
Build a pizza using the five tastes
The neapolitan way on any style
Ada online
New horizons
Product showcase
Reader’s Resource
Pizza Today Yellow Pages
The Marketplace
Mike’s Monthly Tip
Pizza Today - May 2020 - CT1
Pizza Today - May 2020 - CT2
Pizza Today - May 2020 - Pizza Today - May 2020
Pizza Today - May 2020 - Cover2
Pizza Today - May 2020 - Commentary
Pizza Today - May 2020 - 4
Pizza Today - May 2020 - 5
Pizza Today - May 2020 - 6
Pizza Today - May 2020 - 7
Pizza Today - May 2020 - Contributors
Pizza Today - May 2020 - 9
Pizza Today - May 2020 - Expo Spotlight
Pizza Today - May 2020 - 11
Pizza Today - May 2020 - Meet The Makers
Pizza Today - May 2020 - 13
Pizza Today - May 2020 - Conversation
Pizza Today - May 2020 - 15
Pizza Today - May 2020 - Man On The Street
Pizza Today - May 2020 - 17
Pizza Today - May 2020 - Tony’s Trending Recipe
Pizza Today - May 2020 - 19
Pizza Today - May 2020 - Knead To Know
Pizza Today - May 2020 - 21
Pizza Today - May 2020 - 22
Pizza Today - May 2020 - 23
Pizza Today - May 2020 - Destinations
Pizza Today - May 2020 - 25
Pizza Today - May 2020 - workplace violence
Pizza Today - May 2020 - 27
Pizza Today - May 2020 - 28
Pizza Today - May 2020 - 29
Pizza Today - May 2020 - 30
Pizza Today - May 2020 - 31
Pizza Today - May 2020 - Mozz: slice, shred or dice
Pizza Today - May 2020 - 33
Pizza Today - May 2020 - 34
Pizza Today - May 2020 - 35
Pizza Today - May 2020 - Build a pizza using the five tastes
Pizza Today - May 2020 - 37
Pizza Today - May 2020 - 38
Pizza Today - May 2020 - 39
Pizza Today - May 2020 - The neapolitan way on any style
Pizza Today - May 2020 - 41
Pizza Today - May 2020 - 42
Pizza Today - May 2020 - 43
Pizza Today - May 2020 - Ada online
Pizza Today - May 2020 - 45
Pizza Today - May 2020 - New horizons
Pizza Today - May 2020 - 47
Pizza Today - May 2020 - 48
Pizza Today - May 2020 - 49
Pizza Today - May 2020 - Product showcase
Pizza Today - May 2020 - 51
Pizza Today - May 2020 - Pizza Today Yellow Pages
Pizza Today - May 2020 - 53
Pizza Today - May 2020 - 54
Pizza Today - May 2020 - 55
Pizza Today - May 2020 - 56
Pizza Today - May 2020 - 57
Pizza Today - May 2020 - The Marketplace
Pizza Today - May 2020 - 59
Pizza Today - May 2020 - 60
Pizza Today - May 2020 - 61
Pizza Today - May 2020 - 62
Pizza Today - May 2020 - 63
Pizza Today - May 2020 - 64
Pizza Today - May 2020 - 65
Pizza Today - May 2020 - 66
Pizza Today - May 2020 - Mike’s Monthly Tip
Pizza Today - May 2020 - Cover4
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