Pizza Today - August 2020 - 31

ferent than what their previous normal
looked like," says Michele DiMeo,
founder and CEO of Squisito Pizza
& Pasta, a fast casual Italian franchise
with 10 locations throughout Maryland and Virginia. The restaurant chain
paused dining room seating during
COVID-19 but continued with carryout and delivery services until in-dining
options reopened.
With all the changes, especially surrounding health and safety protocols,
keeping staff up to date on guidelines
isn't as simple as writing up a new list
of rules. "Just forwarding the operational guide is not really going to be
effective, as we need to create a new
normal," DiMeo says. "We need to
make sure we are keeping staff as well
as our guests healthy."
And while setting up and implementing worker safety protocol is
essential, the changing environment
means that guidelines might fluctuate
from week to week or month to month.

To be prepared to adjust, staff at Mr.
Moto Pizza in San Diego monitored
the news daily as COVID-19 first
broke out. "By the time it hit California, we were monitoring almost by the
hour," says Jorge Moreno, the head of
Mr. Moto Pizza Marketing. The careful attention helped the restaurant get
ready to shift to the different government-directed requirements. "Once
the guidelines were set, we were able to
adapt," Moreno says.
As COVID-19 continues to impact
regions and industries, there are several
ways to make sure employees follow the
latest guidelines. In addition, steps can
be taken to make sure that everyone in
the restaurant, from employees to the
customers, feel comfortable. Follow
these best practices to keep staff and
customers safe and well in today's shifting world.
Provide Timely Updates
Rewriting an employee handbook

every two weeks to reflect the latest guidelines isn't usually a practical
strategy. Instead, consider creating a
supplemental memo listing the most
recent COVID-required procedures.
Incorporate input from the CDC along
with local ordinances. "With any type
of policy or manual, it's always important to distribute it and have a receipt
to show it was received," says Scott M.
Behren, Esq., an attorney and owner
of Behren Law Firm, which focuses on
commercial litigation and employment
law, in Weston, Florida.
These quick add-ons could address
key issues such as how shifts might
change, especially if you have a prep
crew come in during morning hours
and a service crew inhouse during
the afternoon and evening hours. The
memos could also outline mask, face
shield and glove requirements. Be sure
to note if the PPE listed will be provided by the restaurant or if employees
will need to get it themselves. For situ-


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Pizza Today - August 2020

Table of Contents for the Digital Edition of Pizza Today - August 2020

Pizza Today - August 2020
Commentary
Digital
Conversation
Mike’s Monthly Tip
Man on the Street
Building Blocks
Tony’s Trending Recipe
Knead to Know
Destinations
Product Showcase
Pizza Today Yellow Pages
The Marketplace
Expo Spotlight
Improving Ticket Times
Employee Handbook Revamp
Scratch Dressings
Menu Refit
Pizza Today - August 2020 - CT1
Pizza Today - August 2020 - CT2
Pizza Today - August 2020 - Pizza Today - August 2020
Pizza Today - August 2020 - Cover2
Pizza Today - August 2020 - Commentary
Pizza Today - August 2020 - 4
Pizza Today - August 2020 - 5
Pizza Today - August 2020 - 6
Pizza Today - August 2020 - 7
Pizza Today - August 2020 - Digital
Pizza Today - August 2020 - 9
Pizza Today - August 2020 - Conversation
Pizza Today - August 2020 - 11
Pizza Today - August 2020 - Mike’s Monthly Tip
Pizza Today - August 2020 - 13
Pizza Today - August 2020 - Man on the Street
Pizza Today - August 2020 - 15
Pizza Today - August 2020 - Building Blocks
Pizza Today - August 2020 - 17
Pizza Today - August 2020 - Tony’s Trending Recipe
Pizza Today - August 2020 - 19
Pizza Today - August 2020 - Knead to Know
Pizza Today - August 2020 - 21
Pizza Today - August 2020 - 22
Pizza Today - August 2020 - 23
Pizza Today - August 2020 - Destinations
Pizza Today - August 2020 - 25
Pizza Today - August 2020 - Improving Ticket Times
Pizza Today - August 2020 - 27
Pizza Today - August 2020 - 28
Pizza Today - August 2020 - 29
Pizza Today - August 2020 - Employee Handbook Revamp
Pizza Today - August 2020 - 31
Pizza Today - August 2020 - 32
Pizza Today - August 2020 - 33
Pizza Today - August 2020 - 34
Pizza Today - August 2020 - 35
Pizza Today - August 2020 - Scratch Dressings
Pizza Today - August 2020 - 37
Pizza Today - August 2020 - Menu Refit
Pizza Today - August 2020 - 39
Pizza Today - August 2020 - 40
Pizza Today - August 2020 - 41
Pizza Today - August 2020 - 42
Pizza Today - August 2020 - 43
Pizza Today - August 2020 - 44
Pizza Today - August 2020 - 45
Pizza Today - August 2020 - 46
Pizza Today - August 2020 - 47
Pizza Today - August 2020 - 48
Pizza Today - August 2020 - 49
Pizza Today - August 2020 - Product Showcase
Pizza Today - August 2020 - 51
Pizza Today - August 2020 - Pizza Today Yellow Pages
Pizza Today - August 2020 - 53
Pizza Today - August 2020 - 54
Pizza Today - August 2020 - 55
Pizza Today - August 2020 - 56
Pizza Today - August 2020 - 57
Pizza Today - August 2020 - The Marketplace
Pizza Today - August 2020 - 59
Pizza Today - August 2020 - 60
Pizza Today - August 2020 - 61
Pizza Today - August 2020 - 62
Pizza Today - August 2020 - 63
Pizza Today - August 2020 - 64
Pizza Today - August 2020 - 65
Pizza Today - August 2020 - Expo Spotlight
Pizza Today - August 2020 - Cover3
Pizza Today - August 2020 - Cover4
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