University Business - May 2010 - (Page Cover1)

UniversityBusiness SOLUTIONS FOR HIGHER E D U C AT I O N M A N AG E M E N T SPRI NG 2 0 HON OREE 10 S U MAY 2010 New program shines the spotlight on model administrative offices 32 FAST, FRIENDLY FIX-ITS Taking customer service in the facilities department to new heights. 43 100,000 HOURS OF SERVICE GO WITH THE FLOW First Lady keeps her end of the bargain after volunteer effort. 19 20 tips for smoother campus traffic and parking. 50 REPLACE STATE AID CUTS? Deciding whether to step in and make up funding shortfalls. 28

Table of Contents for the Digital Edition of University Business - May 2010

University Business - May 2010
Editor’s Note
College Index
Company Index
Advisory Board
Behind the News
Human Resources
Money Matters
Models of Efficiency
Fast, Friendly Fix-its
Go With the Flow: Campus Traffic and Parking Solutions
What’s New
Community Colleges
End Note

University Business - May 2010