University Business - October 2013 - (Page 4)

Contents October 2013 FOCUS 26 Human Resources By Carol Patton How HR can negotiate with unions Professional Opinion Beyond a tabletop emergency exercise 28 By Fran Mandredo MOOCS not the answer for everyone 70 By Lisa Rose A University of Compassion 72 By Christopher L. Kukk 30 Enrollment Matters By Jacqueline Gregory Successful traits of enrollment managers CAMPUS FINANCE 48 63 Debt lessons By Sonya Stinson How financial aid literacy programs are helping keep student debt under control FEATURES 32 Cyberattacks on the rise By Matt Zalaznick Foreign governments and organized crime are targeting institutions' most sensitive information. Is higher ed doing enough in defense? 39 Insider's guide to outdoor Wi-Fi By Kylie Lacey As the number of devices per student increases, so does the need to build an outdoor Wi-Fi network. But where to begin? 48 Social media for retention By Ann McClure How paying attention to what students are posting online can be used to help them stay in school DISTRIBUTED CAMPUS 57 Data-mining MOOCs By Ed Finkel MOOC enrollment yields a wealth of information for everything from marketing to course development. On the cover: Cyberattacks on the rise, George 4 | October 2013

Table of Contents for the Digital Edition of University Business - October 2013


University Business - October 2013