Equip - Fall 2016 - 3
True Tales of ABA
INSPIRATIONAL STORIES AND ACHIEVEMENTS FROM AROUND ABA
ON THE COVER: ISTOCK COMPOSITE. THIS PAGE: COURTESY OF DATTCO (TOP LEFT);
COURTESY OF T.J. MORGAN/GRAY LINE TOURS TUCSON/CITIZEN AUTO STAGE COMPANY (TOP RIGHT).
DATTCO Makes Wishes Come True
Three cheers to ABA member DATTCO of New
Britain, Conn. For the 17th year, the motorcoach
operator has participated in Make-a-Wish Connecticut's annual "Wishes on Wheels" truck and
bus convoy. The purpose? To grant the wishes of
children with life-threatening medical conditions.
And the date itself-9/11-was fitting.
This year, a trolley and double-decker motorcoach
from DATTCO joined with hundreds of other vehicles.
First they assembled in parade formation, and then
they headed out on the interstate before concluding
with fun events and prizes for children and their
"DATTCO is proud to sponsor the mission of
Wishes on Wheels," says Frank Baio, the company's
senior safety director, who helps organize his
employer's participation each year. He praised "all
the hard-working volunteers in the admirable work
they do to bring joy to children across the state."
To learn more about Make-a-Wish America and get
involved in your area, visit www.wish.org.
Steady: Tom Morgan with
his father, Tom (center)
A Great Grete Story
For most people, being on the cover of a magazine is
fantasy. Not so for Jeff Greteman, president of ABA
member Windstar Lines in Carroll, Iowa. A confident
looking Greteman, sleeves rolled up, appears on the
cover of the new issue of Extra Mile, a publication
National Interstate Insurance distributes to customers.
The story celebrates his family's "core values" of
safety and service and reveals how his close-knit
kin worked together to grow Windstar
from its inception in 1995 to a major
regional operator with eight locations
in five states, 97 vehicles, and 200
"The biggest benefit of a family business," says Greteman, "is that you know
there are other people right there with
you that have the company's best
interest in mind above all else."
NOTES FROM NATIONAL INTERSTATE
YOUR WORST DAY
THE THINGS TO DO. AND NOT DO.
THE SERIOUS STORY OF DRIVERS
NOT GETTING ENOUGH SLEEP
Rapid growth has sometimes been a challenge.
Overcoming the availability of quality drivers has
been an "eye opener," and so has integrating newly
acquired companies into Windstar's operations. "We
find that if you let your employees [from newly acquired companies] know what is expected and treat
them fairly," Greteman says, "the transition typically
smooths out in a month or two."
Praise for ABA comes easily for
Greteman, a regular delegate at ABA's
Annual Meeting & Marketplace. "It's a great
time to network and swap stories with
other operators," he says. "There are a lot of
people out there with really good ideas, and
you always learn something-it's invaluable."
To read the cover story, visit www
2016 ISSUE 3
F O R O U R PA RT N E R S
SOONER OR LATER, IT WILL
HAPPEN TO YOU. HERE'S
WHAT TO DO.
Around dinnertime was the time to be at
the Gray Line Tours Complex in Tucson,
Ariz., on Oct. 14. That's when ABA member Citizen Auto Stage celebrated its
100th anniversary. It promised an "amazingly fun" party, featuring food from its
dining partners and jazz and mariachi
music from two local bands.
President and CEO Tom Morgan, an
ABA board member, is the third Morgan
with that name to hold the company's
reins. His grandfather started the company when Woodrow Wilson was president and passengers climbed aboard
his stagecoach. Back in the day, an
air-conditioned bus trip in the Arizona
desert meant draping wet towels in a
bus's windows to keep passengers cool.
Times have changed, though, and the
company's Citizen Express Lines has
hauled freight since the 1940s. It's been
a Gray Line member since the 1960s.
"We're one of the only Gray Lines in
the world that owns the name," notes
Morgan has learned powerful lessons of perseverance from his father,
who contracted polio at the age of 18
and didn't let anything stop him. He
mastered the art of walking with braces.
What's more, he drove buses without
using his legs. "He lived and breathed
running the company," says Morgan. "I
learned to never quit and never give up
Here's to another century of success.
See you in 2116!
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EQUIP MAGAZINE // Fall 2016
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