Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 4

EDITOR'S NOTE

A lot on their plates
THE Canadian food and grocery sector is a complex one, touting

razor-thin margins, some of the fiercest competition around, and
zero room for error as grocers across the country vie to appeal to
today's digital consumer and gain greater market share. Considering these things, within this issue, Canadian Retailer sets out
to understand where the opportunities lie for grocers today and
some of the technological advancements that can help enhance
their business and grow their bottom lines.
We start by examining the eCommerce grocery evolution (Is
omnichannel ripe for the picking? on pg. 10), the consumer behavior that's influencing it's development and the grocery innovations that are helping to push the needle forward toward a
Canadian grocery eCommerce explosion.
When it comes to food safety, few countries can boast such an
admirable record as that of Canada. Yet, thanks to the introduction of a new set of standards, there are now consistent requirements to all food in Canada that is imported or prepared for interprovincial trade or export. We sat down with the Canadian Food
Inspection Agency (Ensuring safe food for Canadians on pg. 18)
to understand what the requirements are for retailers and how
they will impact their businesses today and into the future.
We also take a close look at the ways mobile technologies are
helping retailers elevate the in-store experience (The mobile grocery experience on pg. 20) by providing greater customer service
and a personalized touch in today's evolving grocery aisles.
The recent expansion of smaller format grocery stores is explored (The rise of specialty grocery retailers in Canada on pg.
32) as we uncover the ways they're managing to compete and, indeed, gain market share from their larger competitors by meeting
the needs of today's time-starved, convenience hungry consumer.
In addition, and in reaction to a desire from businesses and consumers alike for more actionable information from the supply chain,
we take a look at grocers' responsibility to provide food traceability
(The race to trace on pg. 50), the ways it helps support food safety
and the peripheral benefits available to grocers and purveyors of
food when it comes to the information that they gather.
We hope that you and your teams enjoy this special Food &
Grocery Issue of Canadian Retailer and that it provides your
business with some food for thought concerning today's Canadian grocery landscape, the opportunities that are available and
some of the innovations that can help take grocery in Canada to
the next level.
Sincerely,
Sean C. Tarry
Editor-In-Chief
Canadian Retailer

FOOD & GROCERY | VOL. 29 ISSUE 2

publisher

Diane J. Brisebois
senior director of marketing
a n d c o m m u n i c at i o n s

Branka Stavric
editor-in- chief

Sean C. Tarry
(416) 922-6678, ext. 286
starry@retailcouncil.org
art direction

Scope Media
hello@scopemedia.ca
contributors

Jesse Donaldson, Stuart Foxman, Kevin
Grier, Andrew Hind, Michael LeBlanc,
Kais Makhlouf, Craig Patterson
director, sponsorship
a n d pa r t n e r s h i p s

Mary Markou
mmarkou@retailcouncil.org
client engagement and sales

Daniel Holland
dholland@retailcouncil.org
editorial office

800 - 1881 Yonge Street, Toronto, ON M4S 3C4
Phone: (416) 922-6678 | Fax: (416) 922-8011
www.retailcouncil.org
production office

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Phone: (450) 655-2801 | Fax: (450) 641-3650
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Canadian Retailer Magazine - The Food & Grocery Issue 2019

Table of Contents for the Digital Edition of Canadian Retailer Magazine - The Food & Grocery Issue 2019

Contents
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 1
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 2
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - Contents
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 4
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 5
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 6
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 7
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 8
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 9
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 10
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 11
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 12
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 13
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 14
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 15
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 16
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Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 18
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 19
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 20
Canadian Retailer Magazine - The Food & Grocery Issue 2019 - 21
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