Pulse - July 2021 - 52

FROM THE SCVMA OFFICE PETER WEINSTEIN, DVM, MBA, EXECUTIVE DIRECTOR PWEINSTEIN@SCVMA.ORG
WE TAKE CARE OF OUR OWN
I
may have used this title on this page before. I am not sure of the context. But in this case it is about the
absolute need for all of the moving parts of the veterinary profession to take care of one another. Inluding,
Owners
Veterinarians
Managers/administrators
Registered veterinary technicians
Client relationship specialists
Certified veterinary assistants
Unlicensed assistants
Animal caretakers
Veterinary students
RVT students
Allied industry
And all the others who are part of our SCVMA family.
The passing pandemic has brought out the best in people.
And in many cases that goes unnoticed.
The passing pandemic has brought out the worst in people
to a level rarely seen by the veterinary profession before.
All of you at the front line of veterinary care have been
subjected to an experience that could never have been predicted
in our lifetime. The change to curbside, the need for
PPE, the real threat of the virus put unbelievable pressures on
you. The stress and strain, physically and mentally, has taken its
toll. The busy-ness of your business has exhausted you physically
while compassion fatigue has exhausted you mentally.
The expectations of delivering care during the pandemic
has been physically exhausting. Meeting the unapproachable
expectations of a pet-owning population has been mentally
exhausting. There is no time to eat, drink, pee. Just curious,
did anybody just put on some Depends to make it through
the day?
Colleagues, friends, acquaintances, those I have never
met-my heart and hopes and thoughts are with you right
now as we struggle to get through each day, week, month, etc.
You are not alone and the SCVMA takes care of our own.
As I speak with local veterinarians, the Yelp reviews are
only the tip of the iceberg when it comes to how pet owners
are mistreating our profession. With only a few practices using
their lobbies, the telephone has become a weapon for pet
owners. The window of the car has become a pass through for
four-letter words. And of course, hiding behind a keyboard
gives people free rein to be - can I say it - jerks!
There is no excuse for people to treat other people the
way I have been hearing. The name calling, the threats, the
lies and implied extortion only exacerbate the challenges of
being a healthcare provider. As noted in a conversation earlier
this week, does your dentist, doctor, chiropractor, physical
therapist, accountant, attorney have to deal with this type of
behavior? And that's just because they couldn't come into the
building. Or get an appointment at the time they wanted. Or
had to wait.
Colleagues, friends, acquaintances, those I have never met
- it is totally unfair for you to be subjected to behavior like
52
JULY 2021
PULSE
this in an already stressful situation. This is the time for each
of us to understand that we are really all in this together and
to communicate to, between and with each other. Use the
listserv to vent. You can post anonymously. And let's all support
each other and commiserate with each other. Because as
a profession we should, to quote Albert Finney in Network,
" be mad as hell and not going to take it anymore. " We must
always take care of our own.
It was suggested that we have a fun event or fundraiser and
invite each of you to read your worst Yelp review and best
Yelp review.
The title of this article (and the past) comes from a Bruce
Springsteen song of the same name. Here are some lyrics to
mull over that go with the chorus:
I been stumbling on good hearts turned to stone.
The road of good intentions has gone dry as a bone.
Where're the eyes, the eyes with the will to see.
Where're the hearts that run over with mercy.
Where's the love that has not forsaken me.
Where's the work that'll set my hands, my soul free.
Where's the spirit that'll reign over me.
Where's the promise from sea to shining sea.
Although written as an opportunity for Springsteen to vent
his frustrations of the economic hard times, it also expressed
his feelings that people were less willing to help each other
out. That is the message that I am sharing.
Now is the time for each of us to reach out to colleagues
and just ask, " Hey, how's it going? " And share in their pains
and have them share in ours and realize that we are all suffering.
As independent as the veterinary profession tends to be,
this is the time where all for one and one for all is needed.
Maybe we care too much. Maybe some pet owners care
only about themselves. But maybe we should realize that we
are one big veterinary family and we need to take care of
our own.
Until next time...here is a virtual hug

Pulse - July 2021

Table of Contents for the Digital Edition of Pulse - July 2021

Pulse - July 2021
Chapter Meetings & Calendar
President’s Perspective
SCVMA Profile
Pulsepoints
The RVT and the Human- Animal Bond: Exploring the Interspecies Connection
Practical Pathology
Medical Leeway
UC Davis Update
Tools For Success
Angel Fund
Dear Tabby
The RVT
Industry Insights
Quick Reference
AVMA Diplomates
Digital Photography For Veterinarians
Resources
Disease Table
From The SCVMA Office
Pulse - July 2021 - Pulse - July 2021
Pulse - July 2021 - Cover2
Pulse - July 2021 - 1
Pulse - July 2021 - 2
Pulse - July 2021 - Chapter Meetings & Calendar
Pulse - July 2021 - President’s Perspective
Pulse - July 2021 - SCVMA Profile
Pulse - July 2021 - Pulsepoints
Pulse - July 2021 - 7
Pulse - July 2021 - 8
Pulse - July 2021 - 9
Pulse - July 2021 - 10
Pulse - July 2021 - 11
Pulse - July 2021 - The RVT and the Human- Animal Bond: Exploring the Interspecies Connection
Pulse - July 2021 - 13
Pulse - July 2021 - 14
Pulse - July 2021 - Practical Pathology
Pulse - July 2021 - Medical Leeway
Pulse - July 2021 - UC Davis Update
Pulse - July 2021 - Tools For Success
Pulse - July 2021 - Angel Fund
Pulse - July 2021 - Dear Tabby
Pulse - July 2021 - The RVT
Pulse - July 2021 - Industry Insights
Pulse - July 2021 - Quick Reference
Pulse - July 2021 - AVMA Diplomates
Pulse - July 2021 - Digital Photography For Veterinarians
Pulse - July 2021 - 26
Pulse - July 2021 - 27
Pulse - July 2021 - 28
Pulse - July 2021 - Resources
Pulse - July 2021 - Disease Table
Pulse - July 2021 - 31
Pulse - July 2021 - 32
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Pulse - July 2021 - From The SCVMA Office
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