Training Industry Quarterly - Spring 2011 - (Page 29)

[STRATEGIES] The LMS Evolution: Revolutionizing Form and Function B Y J O H N S C H N E B L E T oday’s learning executives are at a crossroads between the “tried-and-true” and the “cutting-edge” – and the Learning Management System (LMS) is front and center in this old versus new debate. Quite simply, our learners are demanding more. At home, they’re collaborating and sharing via websites (and other tools) that learn who they are and predict what they like. Thus, they get quality answers to their questions, on-demand. They expect this same level of intelligence from their work systems, too. The LMS still does what it was designed to do —track and report training. However, modern users’ needs now surpass this basic functionality. So are we expecting too THE LMS STILL DOES WHAT IT WAS DESIGNED TO DO -- TRACK AND REPORT TRAINING. much from “legacy” LMSs? Can we push the LMS beyond what it was intended for? Do we require an LMS revolution? For purposes of this article, we’ll reference findings from a new survey of 144 learning professionals and a recent think tank discussion of 12 learning executives. Both address the existing functionality of and predicted needs for the LMS. Surveying the LMS Today – Limited use, numerous challenges A November 2010 poll uncovered a schism between the current needs and original intent of the LMS. Key areas of concern included: • Poor Usability – Most learning professionals reported poor usability as their top LMS challenge. As it’s currently designed, the LMS has failed to adapt to the changing demands for learning. • Limited Reporting and Integration – Many responded that limited reporting and significant integration issues pose major challenges. They would like the ability to add content that meets evolving user needs and enlist tools that track their LMS’ use and effectiveness. • Mixed Satisfaction – Nearly half (45 percent) of survey respondents graded their LMS a C or lower. • A Demand for Personalized 29 TrainingIndustry Quarterly, Spring 2011 / A Training Industry, Inc. ezine /

Table of Contents for the Digital Edition of Training Industry Quarterly - Spring 2011

Training Industry Quarterly - Spring 2011
From Where I Sit
At the Editor’s Desk
Performance & Productivity
Learning Technologies
Technical Training
Learning 2020
Developing High Impact Academia Partnerships
Sustainability – The Next Corporate Challenge
The LMS Evolution: Revolutionizing Form and Function
Video: The Next Hot Learning App?
Jackson Hewitt
Pay Attention to Knowledge Retention
Closing Arguments

Training Industry Quarterly - Spring 2011