Training Industry Quarterly - Summer 2011 - (Page 17)
[COVER STORY]
Performance Management: Focus on People... and Profit
PERFORMANCE REVIEWS SHOULD BE USED TO DEVELOP PEOPLE—NOT TO EVALUATE THEM
B Y K E N B L A N C H A R D
The focus of an organization’s Learning & Development (L&D) function is to create a strong, talented, and empowered workforce so that the organization, as well as its individual employees, can accomplish goals in service to their customers. To achieve this, L&D professionals need to help their organizations focus on both people and results. In too many organizations, leaders believe they need to make a choice between focusing on people or focusing on profits—they don’t believe they can focus on both simultane-
ously. This is a false assumption. Leaders can focus on both people and profits if they see profit as the applause you get for taking care of your customers and creating a motivating environment for your people. Organizations today need help. The difficult economic conditions of the past two years have left the people in many organizations tired, disengaged, and dispirited. Now is the time for L&D professionals to put a process in place to help everyone lead at a higher level.
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Table of Contents for the Digital Edition of Training Industry Quarterly - Summer 2011
Training Industry Quarterly - Summer 2011
The Formula for Performance
Table of Contents
Ad Index
Training for Transformation
Working Smarter: New Ways of Learning
Classroom Training: 7 Scary Problems
Technical Training: Where Does it Belong?
Social Learning: Focus on Collaboration
Performance Management: Focus on People…and Profit
Adding Social Media Tools to Learning Portfolios: 10 Questions to Consider
Bridging the Gap: Training and Business Results
Managing Knowledge in High Performance Organizations
UPS
Web 3.0: Transforming Learning
The Soft Touch
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