Training Industry Quarterly - Summer 2011 - (Page 31)

[SOLUTIONS] Managing Knowledge in High Performance Organizations WE HAVE MOVED INTO AN ERA OF KNOWLEDGE, INTELLIGENCE AND WISDOM. B Y J O H N H O V E L L t is time to embrace our new reality. We live and operate in a rapidly changing, hyper-connected world. We have moved from an industrial era to an information era of knowledge, intelligence and wisdom. We are all knowledge workers. In this new era, the scarcest resources are no longer land, labor and capital. Now, our scarcest resources are time and attention. These resources demand a different kind of management and a different approach to leadership. All organizations are different, but there are a few generalizations that can help to guide our success. Just a few decades ago we could take photographs of “work” being done and the photograph would depict exactly what was being accomplished. Today, on the other hand, most photographs of “work” would be photographs of people having conversations. It would be nearly impossible to discern what is being accom- I plished. This illustrates the shift towards the knowledge age where most companies hold 80 percent to 90 percent of its value in intangibles. From the financial perspective, operational profitability has been eroding for years across all industries. The time is now to take action and change the course of failure. In the knowledge age, information flows around the world like the speed of light, while information flows around most organizations at a snail’s pace. Beyond information, knowledge flows around the world like the speed of sound, while knowledge basically does not flow around most organizations. Peter Senge said it best, “In times of rapid change, the only sustainable competitive advantage is an organization’s ability to learn faster than its competition.” It is time to optimize the flow of information and knowledge within and beyond our organizational boundaries. 31 TrainingIndustry Quarterly, Summer 2011 / A Training Industry, Inc. ezine /

Table of Contents for the Digital Edition of Training Industry Quarterly - Summer 2011

Training Industry Quarterly - Summer 2011
The Formula for Performance
Table of Contents
Ad Index
Training for Transformation
Working Smarter: New Ways of Learning
Classroom Training: 7 Scary Problems
Technical Training: Where Does it Belong?
Social Learning: Focus on Collaboration
Performance Management: Focus on People…and Profit
Adding Social Media Tools to Learning Portfolios: 10 Questions to Consider
Bridging the Gap: Training and Business Results
Managing Knowledge in High Performance Organizations
Web 3.0: Transforming Learning
The Soft Touch

Training Industry Quarterly - Summer 2011