Training Industry Quarterly - Fall 2012 - (Page 27)

My Training Dashboard? Which One? Your CEo and ExECutivE tEam CarE passionatElY about Your rEsults and Your impaCt on thE EntErprisE M B y T o M k e L L y ludicrous to us and sensible to each of them, so do not propose it and do not entertain it if any of them suggest it. What are the elements of a good dashboard? Let’s get the easy answer out of the way: Every company is different so there is not a universal answer to that question. OK, maybe we can think about it without answering it? First, break your dashboard into two separate pieces: internal to the training group, and impact on the enterprise (or operations versus results). The metrics that inform a training group about its process, efficiency, quality, utilization rates, seats, units sold/delivered, etc. don’t mean much to the enter27 ost managers and executives in training/learning organizations get asked monthly or quarterly about their “dashboard.” Some people call it metrics, numbers, reports, or something else specific to their view of your world. Whatever it is called, it is how you are viewed and discussed at the highest levels of your company, however rarely. After a few of these quarterly queries, we all begin to realize that we probably don’t have the right metrics for whoever is asking. And if by some strange coincidence we do have the numbers they want, it’s not in the right format, or more likely, the right level of detail. Some of that we can fix, some is so your ceo and execuTive Team care passionaTely abouT your resulTs and your impacT on The enTerprise idiosyncratic that we shouldn’t. So we start to wonder whether or not we should have a separate report for each inquisitor, specific to his or her job function or their area of accountability. That sounds Training Industry Quarterly, Fall 2012 / A Training Industry, Inc. magazine /

Table of Contents for the Digital Edition of Training Industry Quarterly - Fall 2012

Training Industry Quarterly - Fall 2012
From Where I Sit: Learning Technology Market Segments
Table of Contents
Ad Index
Guest Editor: Supporting the Business of Learning
The Coherent Enterprise
Tracking Informal Learning with Tin Can
Can Your People Trust You?
5 Critical Skills to Survive Tomorrow
Expert Education: Training, Technology & SMEs
Cloud Transition: More to Consider Than Just Security
My Training Dashboard? Which One?
5 Gaming Elements for Effective e-Learning
Let's Get Multi-Platform Training Right
Casebook: Colorado Secretary of State's Office
Tracking Trends: Technology: Supporting Key Initiatives
Tweet Suite
Company News
Closing Arguments: Must-See Technology

Training Industry Quarterly - Fall 2012