Training Industry Quarterly - Summer 2013 - (Page 27)

CULTURAL DIFFERENCES IN TRAINING B Y Having an awareness of other cultures is an accepted part of modern business life. In most industries, multiculturalism comes with the job. We work with people from other countries and the majority of business people know enough about these countries’ traditions and communication styles that we rarely cause offense to others through our ignorance of someone else’s race, religion or customs. N E I L S H O R N E Y This might not have been the case 15 years ago, but the ease with which we can communicate across the globe means that most of us are now very comfortable speaking to people with different backgrounds. But, does this mean that we should stop learning? No. Although we may not cause offense very often, there’s a big difference between knowing how not to upset people and knowing how to really engage them at a level at which they will excel. There’s more to cultural awareness than simply being polite. And, there are several challenges trainers face when teaching an ethnically-mixed group, or when they train a group from one culture, which is different from their own. Training Industry Quarterly, Summer 2013 / A Training Industry, Inc. magazine / 27

Table of Contents for the Digital Edition of Training Industry Quarterly - Summer 2013

Training Industry Quarterly - Summer 2013
From Where I Sit: Talent Management: An Emerging Business Strategy
Table of Contents
Ad Index
Guest Editor: Lessons from Shakespeare
Beyond Training
Dealing with Trust Issues
Younger Boss, Older Worker
Four Skills Needed in the Future Workplace
Survive & Thrive with Performance Support
How to Optimize Behavior Change for Business Impact
Addressing the Skilled Trade Crisis
Cultural Differences in Training
Gender Communication in the Workplace
Meeting the Needs of Gen Y Learners
A Leaders 'Crashless' Course: Helping Employees Drive Career Development
DeVry: Growing Talent with Blended Learning Solutions
Live Face-to-Face Training Still Leads the Way
Tweet Suite
Company News

Training Industry Quarterly - Summer 2013