Training Industry Magazine - Fall 2015 - (Page 13)

BEHAVIOR ∆ CHANGE HARDWIRED TO LEARN - ANNE DRANITSARIS, PH.D. AND HEATHER DRANITSARIS-HILLIARD Learning is never a one-size-fits-all enterprise. When developing content and method of delivery, we need to consider how each individual learns and what engages or disengages them in the learning process. As a result, taking into account how people gather information is critical to achieve desired outcomes. According to Carl Jung's theory of Psychological Type, the brain has two distinct ways of taking in information: the Intuitive Function located in the right, rational brain, or the Sensing Function located in the left, emotional brain. While we have both of the perceiving functions, we are hard-wired to use one over the other. The environment the functions are used in further modifies what they look like in a learning situation. HOW PEOPLE GATHER INFORMATION IS CRITICAL TO ACHIEVE DESIRED OUTCOMES. People who gather information with the Sensing Function trust information that can be validated by the five senses and distrust hunches that they perceive as unreliable. They look for meaning in data, details and facts. People with the Intuitive Function tend to trust information that can be associated with other information. For them, the meaning is in the bigger picture, underlying theory or principles. When we have to conform to an approach to learning that is inconsistent with the way we take in information, it triggers an emotional reaction, which inhibits learning. Understanding how the learner's brain takes in information allows us to develop an approach to delivering content that meets their needs. The following are some tips on how to accommodate the information gathering functions of both groups. WHAT WORKS FOR THE SENSING FUNCTION Hands-on materials. Sensory-rich experiences that engage as many of the senses as possible works best for the Sensing Function. Going carefully and thoroughly through new material. People who prefer the Sensing Function want to know the conclusions they reach and their work products are sound and based on facts. Knowing exactly what is expected of them. This gives them confidence when learning something. They want a clear, detailed assignment. Immediate use of the skills they learn. The clear, practical usefulness of new skills and facts convinces Sensing-preferenced people that the new material is worth learning. Using their memory for details. They prefer to learn by using their knack for careful observation of concrete details, memorizing and keeping a large amount of data in memory. WHAT WORKS FOR THE INTUITIVE FUNCTION Starting with the big picture. This helps give a sense of where they T R A I N I N G I N DUSTR Y MA GAZ INE - FALL201 5 I WWW.TRAININGINDU S T RY . C OM/ MAGAZ I NE are going and answers the question, "Why learn this?" Associative learning. Intuitive Function people like to make associations with the learning content. They let insight tell them what is meaningful and worth focusing on. Not getting bogged down in details. This part of the brain is holistic and can only tolerate so much detail without tuning out. Being forced to learn by rote is challenging. Tackling new skills. This is more energizing to Intuitive Function people than practicing and honing existing ones. It is the possibilities, not the practicality, of new skills and ideas that motivate them. Discussion & dialogue. These people prefer playing with ideas, concepts and theories with others. By engaging in dialogue, Intuitive Function people are able to explore possibilities by taking something concrete and figuring out what it might become. By learning the preferred information gathering function of their participants, trainers and educators can adapt their style of presenting information so that all trainees have the opportunity to succeed. This eliminates a host of frustrations in training situations, including poor retention, lack of participation and disinterest in the content. Anne Dranitsaris, Ph.D., & Heather DranitsarisHilliard are leading experts in personality and behavioral change. They are the creators of the Striving Styles® Personality System and authors of "Who Are You Meant to Be?" Email Anne and Heather. 13

Table of Contents for the Digital Edition of Training Industry Magazine - Fall 2015

Delivery: Is This Where Technology Changes the Game?
Table of Contents
Guest Editor: The Pendulums Swing
Access Trumps Knowledge: Changes for Training Delivery
Hardwired to Learn
Using a Blended Approach When Crafting a Training Delivery Strategy
Planning, Developing and Implementing Serious Games
Let's Get Serious about Live, Instructor-led Training
Just What Employees Ordered: Personalized Adaptive Learning
Training with Pictures, Not Bullet Points
Anti-Social Learning?
Using Microlearning and Information Design to Elevate Soft Skills Training
How Improvisation Can Drive Employee Engagement
Accelerating Expertise with Simulations
Technology and Trends Driving the China Training Market
Helping Buyers of Training Services Become More Savvy
Are Bad Communication Habits Holding You Back?
Measuring the ROI of Social Media within Your Organization
Closing Deals
Company News
What's Online
Training Talk

Training Industry Magazine - Fall 2015