Training Industry Magazine - Fall 2015 - (Page 13)
BEHAVIOR ∆ CHANGE
- ANNE DRANITSARIS, PH.D. AND HEATHER DRANITSARIS-HILLIARD
Learning is never a one-size-fits-all
enterprise. When developing content
and method of delivery, we need to
consider how each individual learns and
what engages or disengages them in the
learning process. As a result, taking into
account how people gather information is
critical to achieve desired outcomes.
According to Carl Jung's theory of
Psychological Type, the brain has two
distinct ways of taking in information: the
Intuitive Function located in the right,
rational brain, or the Sensing Function
located in the left, emotional brain. While
we have both of the perceiving functions,
we are hard-wired to use one over the other.
The environment the functions are used
in further modifies what they look like in
a learning situation.
HOW PEOPLE GATHER
CRITICAL TO ACHIEVE
People who gather information with the
Sensing Function trust information that
can be validated by the five senses and
distrust hunches that they perceive as
unreliable. They look for meaning in data,
details and facts. People with the Intuitive
Function tend to trust information that can
be associated with other information. For
them, the meaning is in the bigger picture,
underlying theory or principles.
When we have to conform to an approach
to learning that is inconsistent with the
way we take in information, it triggers
an emotional reaction, which inhibits
learning. Understanding how the learner's
brain takes in information allows us to
develop an approach to delivering content
that meets their needs.
The following are some tips on how to
accommodate the information gathering
functions of both groups.
WHAT WORKS FOR THE
Hands-on materials. Sensory-rich
experiences that engage as many of
the senses as possible works best for
the Sensing Function.
Going carefully and thoroughly
through new material. People who
prefer the Sensing Function want to
know the conclusions they reach
and their work products are sound
and based on facts.
Knowing exactly what is expected
of them. This gives them confidence
when learning something. They want
a clear, detailed assignment.
Immediate use of the skills they learn.
The clear, practical usefulness of
new skills and facts convinces
Sensing-preferenced people that
the new material is worth learning.
Using their memory for details.
They prefer to learn by using their
knack for careful observation of
concrete details, memorizing and
keeping a large amount of data
WHAT WORKS FOR THE
Starting with the big picture. This
helps give a sense of where they
T R A I N I N G I N DUSTR Y MA GAZ INE - FALL201 5 I WWW.TRAININGINDU S T RY . C OM/ MAGAZ I NE
are going and answers the question,
"Why learn this?"
Associative learning. Intuitive Function
people like to make associations with
the learning content. They let insight
tell them what is meaningful and
worth focusing on.
Not getting bogged down in details.
This part of the brain is holistic and
can only tolerate so much detail
without tuning out. Being forced to
learn by rote is challenging.
Tackling new skills. This is more
energizing to Intuitive Function people
than practicing and honing existing
ones. It is the possibilities, not the
practicality, of new skills and ideas
that motivate them.
Discussion & dialogue. These people
prefer playing with ideas, concepts
and theories with others. By engaging
in dialogue, Intuitive Function people
are able to explore possibilities by
taking something concrete and
figuring out what it might become.
By learning the preferred information
gathering function of their participants,
trainers and educators can adapt their
style of presenting information so that
all trainees have the opportunity to succeed.
This eliminates a host of frustrations in
training situations, including poor retention,
lack of participation and disinterest in
Anne Dranitsaris, Ph.D., & Heather DranitsarisHilliard are leading experts in personality and
behavioral change. They are the creators of
the Striving Styles® Personality System and
authors of "Who Are You Meant to Be?" Email
Anne and Heather.
Table of Contents for the Digital Edition of Training Industry Magazine - Fall 2015
Delivery: Is This Where Technology Changes the Game?
Table of Contents
Guest Editor: The Pendulums Swing
Access Trumps Knowledge: Changes for Training Delivery
Hardwired to Learn
Using a Blended Approach When Crafting a Training Delivery Strategy
Planning, Developing and Implementing Serious Games
Let's Get Serious about Live, Instructor-led Training
Just What Employees Ordered: Personalized Adaptive Learning
Training with Pictures, Not Bullet Points
Using Microlearning and Information Design to Elevate Soft Skills Training
How Improvisation Can Drive Employee Engagement
Accelerating Expertise with Simulations
Technology and Trends Driving the China Training Market
Helping Buyers of Training Services Become More Savvy
Are Bad Communication Habits Holding You Back?
Measuring the ROI of Social Media within Your Organization
Training Industry Magazine - Fall 2015