Training Industry Magazine - Fall 2015 - (Page 15)

TOOLS IN LEARNING - KAR L M. KAPP, Ed .D. USING A BLENDED approach WHEN CRAFTING A TRAINING DELIVERY STRATEGY Technological advances in the past few decades have revolutionized how, when and where training, instruction and education can be delivered. As a learner, we are no longer tethered to a classroom or a particular instructor. We can learn wherever a cell phone has two or more bars. As an instructor, we are not limited to sharing our knowledge in the classroom; we can share across geographic boundaries by uploading videos, text and other valuable content. This ability to deliver training via technology as well as via a classroom has led to the inevitable question: Which training delivery method is the best? The answer is "Yes." All these delivery methods are the best, depending on the situation. So, I guess the "real" right answer is a blend of methods. Blending different instructional delivery methods is the intelligent approach to training delivery. CRAFTING A STRATEGY Organizations should craft a delivery strategy that includes delivering instruction with multiple methods such as classroom, on-the-job instruction, e-learning and mobile learning. Think of it this way, most organizations would not, and should not deliver all training to employees via mobile learning. Yet, these same organizations currently deliver all training to employees via instructor-led or on-the-job training. No single training delivery method is ideal for all types of training. Instead, what is needed is a mix of instructor-led, on-the-job training, mobile and e-learning matched to the content and audience. NO SINGLE TRAINING DELIVERY METHOD IS IDEAL FOR ALL TYPES OF TRAINING. A truly enterprise-wide approach to corporate education combines the best aspects of online education and mobile education with the best aspects of instructor-led training. The combination might be teaching basic fundamentals online and then teaching advanced skills in the classroom. Or, it might be providing on-the-job training for new employees and then giving veterans a mobile device to refresh their knowledge when needed. A blended approach means that everyone in the organization can have an orientation training program with a class size of one, or that information required to keep skills up-to-date doesn't require time away from work. A blended approach with a strong e-learning component allows all new employees to receive the same information because it was presented consistently by an expert over the web. This then means T R A I N I N G I N DUSTR Y MA GAZ INE - FALL201 5 I WWW.TRAININGINDU S T RY . C OM/ MAGAZ I NE the face-to-face class can focus on higherlevel skills since the basics are known and tested by the online software. Blended learning is an effective delivery because there will always be questions that will not be answered by online training or by asking "Siri." This is when a competent, qualified person can be made available to answer specific questions on the job, or a training class can be set up to answer questions and provide company-specific ideas and suggestions not available through the online means. MIXING IT UP For these reasons and many others, a blended approach to training delivery is the preferred method for sophisticated organizations. The careful mixing of onthe-job training, instructor-led training with a supervisor or internal expert, and online and mobile learning support provides the best possible combination to ensure employee knowledge, skills and productivity. Karl M. Kapp, Ed.D., is a professor of instructional technology at Bloomsburg University and the author of six books and the course, "Gamification of Learning." Email Karl. 15

Table of Contents for the Digital Edition of Training Industry Magazine - Fall 2015

Delivery: Is This Where Technology Changes the Game?
Table of Contents
Guest Editor: The Pendulums Swing
Access Trumps Knowledge: Changes for Training Delivery
Hardwired to Learn
Using a Blended Approach When Crafting a Training Delivery Strategy
Planning, Developing and Implementing Serious Games
Let's Get Serious about Live, Instructor-led Training
Just What Employees Ordered: Personalized Adaptive Learning
Training with Pictures, Not Bullet Points
Anti-Social Learning?
Using Microlearning and Information Design to Elevate Soft Skills Training
How Improvisation Can Drive Employee Engagement
Accelerating Expertise with Simulations
Technology and Trends Driving the China Training Market
Helping Buyers of Training Services Become More Savvy
Are Bad Communication Habits Holding You Back?
Measuring the ROI of Social Media within Your Organization
Closing Deals
Company News
What's Online
Training Talk

Training Industry Magazine - Fall 2015